Get matched with top home warranty providers in Lafayette, CO

"They were referred by my insurance company to repair water damage. If they had the option to do it right or take a short cut, they always take the short cut. I was out of town when they did the repairs, they were supposed to repair the subfloor and tear out the old flooring before installing the new flooring. I pointed out the problem with the subfloor during the estimate and before the work started. They forgot to add it to the insurance claim. I was told they would go back and ask to add the subfloor. I was also told they would finish the Friday before I returned to town. When I returned, the did not want to go back to the insurance company so they put leveler down and put the new floor on top. when I returned my refrigerator was out from the cabinets because it was too tall now to fit. They did not score any or the trim so the paint was ripped through out my home. the trim on the back door was at an angle, they had not removed the original nails from the wall, several of the new nails in the trim were bent over into the trim. There was a thick layer of saw dust through out the home. I could go on with all the things they did poorly. They are lazy, they never communicate. If someone goes on vacation no one else covers for them. No supervision, integrity. I was the only quality control aspect to the job. I would never let them set foot on one my properties again."

"It took a lot of phone tag to finally get the technician to our house, but once here he was efficient and professional and did an amazing job. The chip was in the edge of a white quartz countertop, very difficult to match perfectly, and the repair is absolutely invisible. Not the lowest bid, but worth the price."

"BPG Inspections Failed to Honor Their Guarantee or Take Accountability Summary: In my experience, BPG Inspections failed to uphold their guarantee, and I encountered poor follow-up and vague, shifting justifications for denying my claim. Details: I hired BPG Inspections in Pensacola, FL, to inspect a home I purchased in April. The inspection occurred in March, and I moved in during May. Within a few days of moving in – well within the 90-day warranty period – I discovered two issues that the inspection report had explicitly marked as functional: 1. The garbage disposal unit did not work (it made a soft noise but did not function). 2. The HVAC system failed to deliver air to the kitchen and adjacent bedroom, though the inspection report had indicated the air handling was operational and in good condition. I promptly emailed BPG about these problems, and while the inspector initially responded, I was then passed to their claims department. After repeated follow-ups, I finally received a call on June 23rd – nearly a month after reporting the issue – only to be told that neither issue was covered under their warranty. I raised the following concerns: 1. For the HVAC, the inspector had confirmed it was functional in an email, contradicting the claims department's later justification that it could not be tested. If no air reaches two rooms, it should have been evident during either heating or cooling tests – this was missed. 2. For the garbage disposal, I was told it was a "kitchen appliance" and therefore not covered, despite it being a fixture included in inspections. When I asked where the warranty excluded it, I received inconsistent explanations. At no point did the company offer to re-inspect or further investigate these issues. I expected more accountability from a professional inspection service – especially one offering a guarantee."

"I had a bad computer board in my oven. they said they would not cover it because they found a roach. This is Florida we have some roaches. i do not have a bug problem. It has nothing to do with a bad computer board. This company looks for a way to deny claims. i had one other claim and they tried to deny it as well. Save yourself some agravation and stay away. They must post their own positive reviews. They took my $65.00 fee and did nothing"

"I contracted the services of this company with the total coverage plan for my air conditioning and appliances, I did not see the real reviews before contracting and for two years I was paying on time and they don't want fixed my AC. Just said that I get $500.00 and that I fixed it by myself. It's the worts company."