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"Summary Review of 4 Seasons Construction Project, Small Bathroom Remodel, October 11-November 4, 2022 A walk through was conducted with Nick Moyer, owner, specifically stating what was to be done. I used a list of items discussed with all bidders to make sure they all had the same information. I saw no notes taken by him. Prior to construction, per 4 Seasons, the contract was to be reviewed and all items confirmed or modified prior to work starting. In developing the contract, I had sent several emails detailing changes. Not all were incorporated into the contract. Nick came in unannounced as his assistant was already here and started the bathroom tear down. He didn’t bother to introduce himself or start the contract review process prior to beginning work. Numerous problems occurred: Nick insisted tub/shower bathroom tile was to go only to the existing location and threatened to walk off the job unless I paid him $555 more to go to the ceiling. This turned out to be his mode of operation throughout the project. Only when I showed him the contract where it specifically stated tile to the ceiling did he relent. He was not aware of what was in the contract. Nick said the backsplash was not included in the contract. He wanted another $190 to install it. I have an email documenting it was to be included. When shown the facts, he did do the installation without adding more money, but it was another disagreement. Nick said they were going to paint the bathroom. I told him we had decided not to include it. Using text messages, he called me names and insulted me. I submitted an email dated August 18, 2022 which clearly stated to delete painting the bathroom. He was very angry about all of this. On Friday, November 4, 2022 he left for the day. I wrote him November 5 stating what was left to complete the job. He wrote back saying he was done and was not coming back unless I paid him $165/hour to complete items that were in the contract. He basically walked off the job. Left to be done: re-hang the mirror (stated in the contract), install a light (stated in an email), install two towel hooks (replaced the towel bar). I ended up doing all of it since he walked off the job. The entire process was one of contention, primarily because Nick did not know what was in his contract and partly because he considered this a time and material job, not a fixed price contract job. When he felt too much time was spent on an item (for example, grab bar installation) he would declare he was done. I reviewed his work: A hole was in my new vanity where he mis-drilled for the toilet paper holder. Sawdust and other material were in the vanity drawers and main cabinet. The sink drain spout was not working as it got disconnected from the lever (they never came to fix it although I asked). Pieces of grout and film stuck all over the tile floor and walls. Overall, the bathroom was never cleaned as part of a finished job. I had to do it. The tub was especially a mess with grout and sealant all over it. It took me 40 minutes of cleaning on this one item alone. The staging room for all the supplies was a mess, with boxes and papers all about. It took me 3 hours to clean the bathroom and staging room. Hardly the finished job I expected. The bathroom door was cut without our knowledge. He cut it 1 ¾ inches off the door and it now looks ridiculous next to the bedroom doors. Nick claimed it was for ventilation but I have checked the internet construction websites and they all say a bathroom door gap should be ½ to ¾ inches. Nothing was laid on the carpet…. no drop cloth, tarp, plastic… from the bottom of my stairs up to the landing and down the hallway. Consequently, there are tile water drippings on the carpet all along the way. We will have to get this professionally cleaned. Extensive mud marks they claim are not theirs. Since I don’t have “before” pictures, I can’t prove it. In summary, Nick did not know his own contract that he prepared and priced. Everything for this job was spelled out for him but notes were not taken. When Nick felt he spent too much time on an item, he just decided he was not going to do it, regardless of the contract. It was a contentious project throughout. Additionally, the final walk through (required by contract) was not done since he quit November 4. Nick’s attitude was often sullen and non-communicative for most of the project. All we ever wanted was what we requested. If you decide to hire 4 Seasons Construction, I recommend the following: *list every conceivable item you want done…itemize everything; do not rely on general headings such as HARDWARE or ELECTRICAL to cover you. List specific items you want done under these headings as part of the contract *make Nick initial every item to make sure he has read the contract *Insure the contract is reviewed prior to letting him start any work *Keep tabs that he is doing what is in the contract *Watch out for “add ons”"

"Just want to start off by saying I had the best experience with Top Tier. I needed help remodeling my fathers home when he past so I could sell his home. Chanele and Randy were awesome in helping me through that tough time. I would highly recommend them to do all your remodeling needs."

"When looking to make some improvements in the kitchen and possibly one bath, I got estimates from 3 companies. Stellar was by far the best; Jack and Andrew had lots of ideas but they understood and foresaw the ramifications of each decision, what additional problems each change might create, and how to fix each issue. They were great to work with. Blake, the person who did most of the work, is highly skilled in every area, and works to the highest standards."

"Steve and his team did a great job. He worked with our home insurance and got the water damaged floor replaced quickly and it looks great!"

"It went great. They installed recessed lighting in my kitchen and it looks great. They cleaned up their mess and were friendly and professional. And, they charged a reasonable price."

"Very pleased with Mile High Remodeling. They did a great job remodeling my main bathroom which included removal of the old jacuzzi tub, replacing it with a freestanding tub, new tile, lighting, paint and stain, as well as plumbing and electrical work. Luis and Lucero and their team were very professional, personable and committed to excellent customer service. Their daily communication about the project, suggestions and help with design were all much appreciated. The cost was reasonable and fair. I highly recommend Mile High Remodeling."

"The team was fantastic! They were on time, communicated effectively throughout the project, and worked quickly. The finished bathroom is spectacular. Highly recommend!"

"Cameron and Jordan did a great job performing the work set out in line with expectations and ahead of schedule! Really impressed with their focus on exceeding expectations and wouldn't hesitate in hiring them again."

"Dylan is a gem! He responded promptly to my request for a quote, followed through with consistent communication, and was a pleasure to work with. He repaired a granite kitchen countertop and did so in the cleanest way possible by keeping his vacuum host taped to the location where he was grinding down the edges of our counter. He also showed up on time, went and purchased an additional item to shine the new edge of our countertop, and cleaned up after himself. I will definitely use him again!"

"Seemed very nice on the phone but when I went to hire them I would of had to wait almost 6 to 8 weeks because they were totally booked out. So figured they must really have a great business just was sorry i couldn't wait."