Get matched with top ceramic tile pros in Truckee, CA

"All around excellent experience. We visited Best Hardwood Flooring's store while shopping around to find the right flooring for our home (and we visited several stores). Their sample selection was very impressive, by far the best of all the stores we visited. Yaqueline was very attentive and helpful during that first visit, and provided us with several samples to take home and consider. Once we had made our decision on a product, we went over pricing, and found that they offered the best price for the flooring product we had selected, which was a higher-end Luxury Vinyl Plank flooring (and we did check around on that pricing..). Jaqueline then arranged for Caesar to come out and take measurements at our home, and provided us with a few quotes covering some options ranging from Best doing all of the work, to quotes resulting in a reduction in some of the costs by performing a portion of the preliminary preparation work ourselves, which I had requested of her and found to be very helpful. Once we made our decision to go with Best and had them place the materials orders, they provided us with a schedule for the job, and an estimated duration before completion. The job was then booked per our scheduling preference. On the scheduled day, Mario and Juan showed up on time to begin the job. They were very courteous and went over the details of the job with us such as what area of the house they would begin installing the floor, how it would be installed, and asked us what our preferences were for orientation of the plank or offered suggestions whenever applicable as the job progressed. They even took the time to sand the subfloor where there were even any slight edges to ensure it was a smooth level base for the new flooring planks. They arrived on time each day, and actually completed the job ahead of the projected duration originally provided. These gentlemen did an outstanding, VERY PROFESSIONAL job! We could not be happier with the result of their workmanship, and we are absolutely delighted with our new flooring! We would not hesitate to recommend this provider, and will definitely return to them for any additional needs going forward. Very pleased."

"These guys (Gibran, mainly) really know what they are doing and demonstrate the utmost in professionalism. Our job was tedious and difficult, and the tile looks beautiful. Gibran provided us with updates and went above and beyond to accommodate our wishes. I don’t think we could have found anyone else who would work so hard to complete our job perfectly. "

"We used hand made tiles that were not perfectly square and they did a great job. Looks beautiful"

"STAY CLEAR OF THIS COMPANY. The company committed to do the work they were not capable of doing, and did not even have the legal right to do in California without a contractor's license. It was replacing deck railings and rebuilding a porch in South Lake Tahoe. The owner was polite and friendly before I started paying him the money, but totally changed later and kept demanding more money. The cost of the job, not too low to start with kept going up all the time, finally increasing by more than $10K. The owner would refuse to continue working if I did not pay more and more money upfront. He also refused to provide any receipts. After my single attempt to speak with the workers he snapped at me. The completion date was crucial in my case since I needed to finish the project before the winter season. The original completion date (end of September) kept moving forward as they worked very rarely and very short shifts (typically 10am to 3pm). During the entire course of the project there were constant excuses for not working (ill relatives, employees getting married, employees quitting etc.) Eventually the owner GUARANTEED the completion date of the project (mid-November) in exchange for an extra payment, but failed to deliver by the agreed upon date. I had to fire this company in the middle of November since I lost any confidence that the job would be completed and the quality would be acceptable. By the time I fired the company (3+ months into the project that was supposed to take less than 2 months): ■ deck railings were installed poorly - with a lot of cosmetic defects, uneven spacing and with a major safety hazard: they "forgot" to secure the top rail to the posts per manufacturers instruction; ■ the porch was demolished and the new one was not built. A crude frame was put in place but was so uneven and defective, it had to be rebuilt; ■ materials already paid for were not delivered (redwood), and the materials already delivered (trex flooring) were cut wrong and essentially destroyed. At that point I already paid this company $5000 above the initial invoice. The company owner disappeared and did not react to my request of a refund."