Get matched with top gas log pros in Sunset Beach, CA

"Scheduling was a little challenging as they seem to be busy but it was worth the wait.  I love my new, awesome, fire and ice fireplace.
It provides all of the heat while looking amazing and cool.  It really updated an old, kinda neglected fireplace.  Wish I had done it years ago!
The technician was early and efficient.  Communication went well and he tidied up after he was done.  Even through the heavy, filthy, old gas logs away.


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"Perfect! I called Western Rooter the AM my disposal went out. They were at the house the same day, at the time they stated they would arrive. The work was done efficiently and professionally and completed within an hour. I have called on Western Rooter for many years for various plumbing needs (clogged drains, replace water-heater, replace main water line, etc.) and have always had great, timely service at reasonable $$$."

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Rooter came promptly.

Did the needed work quickly.

Then told my property manager that we need to remove and replace an old and deteriorated sewer pipe at total cost of $2563.When I questioned this further, he provided an estimate and explained that the pipe was old and deteriorated and needed to be replaced.

I then spoke with our regular plumber.  He reviewed the situation and concluded that while YES the pipe is old and will not last forever, NO we should NOT replace the pipe based on one backup during the four years we've owned the property and can probably wait for years before replacement is needed.  Further, Mr. Rooter did not follow the common practice of sending a camera down the system to fully examine for problems before recommending a high cost repair. 

That's the bad news.  NOW THE GOOD NEWS.  When I complained, the owner promptly called me and politely asked what went wrong.  He wanted to make sure he understood every detail of the interaqction and he acknowledged that his employee made an error in pushing as firmly as he did for the repair.  He apologized and said he'd be more careful about outlining options in the future.  He DIDN'T ask me to change my review.  Simply offered to do better next time.

My revised opinion.  This guy is for real.  He probably won't be my first choice next time, but I would go back to him for minor repairs or for a second quote on a big job.  So don't take it on faith if they say you need an expensive repair and do ask to speak with the boss in detail. 

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"I had a great experience with a drain cleaning service at my home in Los Alamitos. Our main line was backing up, and they were able to get someone out the same day. Our technician Brandon was professional, knowledgeable, and took the time to explain what was causing the blockage and how he was going to fix it. He thoroughly cleaned the drain and made sure everything was flowing perfectly before leaving. You can tell he really cares about doing the job right. I appreciate the honest service, fair pricing, and quick response. I would definitely recommend Brandon to anyone in Los Alamitos who needs reliable drain cleaning service!"

"Had a tankless installed. Great work. Not cheap. Would hire again for projects that you'd like done correctly the first time."

"Daniel came to the house and was so great and did a great job. Installed new refrigerator water valve & two commode valves and lines. Excellent work & very professional. Highly recommend!!!"

"Response was amazing and fast. Arrived on time and kept me fully informed. Professional with complete set of moisture/ leak detection tools. Answered all our questions. Would love to recommend them."

"Plumber removed trap, but it leaked after he left. Instead of coming back right away, it wasn't repaired for another 5 ~ 6 hours, since he went to another job!"

"Ecobee contacted them for me."

"Carlos did a great job. He was very responsive and timely. We got multiple estimates for this job and he was the only person who went under the house to inspect the pipes in order to give an accurate estimate. They showed up on time and were very courteous."