Best window pros near Woodacre, CA

"It went extremely well. They kept us up to speed on their arrival times. Eduardo and KC were courteous, professional, and did a great job on our windows. And, they came in at the lower end of the estimate. I will hire Smart Window Cleaning again."

"Jeff was excellent is explaining all my options. I had 4 windows and 4 patio sliders replaced. Everything from customer service, the new products and the installation was perfect!"

"Great experience getting windows installed by American Home Renewal. First contact was 6 months ago. I slept on it for a few months and got some other quotes. Chris was friendly as a sales man, Gave me a competitive price and some pointers on fiberglass vs vinyl. I went with Vinyl. Alex was the installer and was very detailed in explaining the install process. He explained everything in detail to me and showed me tips on how to do a proper install. We did a mix of new construction and retrofit. we added window casings and he was very thorough and asked multiple questions on how I wanted the casings to look. only hiccup was one of the windows was ordered wrong. we couldn't determine where the mixup occurred but they immediately took full ownership and reordered me a new window to the specs I wanted. I would highly recommend."

"great services, everything was done quickly and fast."

"The original quote was for all the windows but not all windows could be completed"

"Over all my expierance was less than satisfactory. Most of it is due to poor communication and misunderstanding. The sales person had a difficult time understanding what I wanted and also had a terrible time communicating with me and the installation dept. The installers arrived without any plans and of course did an excellent job of installing the patio wrong. The inspector never came out to instpect the installation. I call the company and complained I was not happy with the job. The inspector came out 3 days later, agreed with me the installation was not done as agreed to. The company did redo the installation ASAP.
I also ordered Elitewood window awnings and even gave the salesman pictures of what I wanted. He got back to me with estimates of window awnings made of canvas, which was not what I wanted. No one has come out to measure the window and I still do not have the window awnings. Needless to say, I will purchase the awnings from someone else.
I am happy with the final product (patio cover only) even though I am not happy with thier sales staff. This is a company I will not do any return bussiness with nor will I recommended them to any of my friends.
Elitewood patio covers and awnings can be purchased from other vendors.
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"Super professional and very efficient. I canâ t say enough about my positive experience with AMG! They were on time, neat, polite and the finished product looks terrific. Highly recommend and these guys make it look easy!"

"Super nice and prompt. I'll definitely call again when I need help."

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They have not yet contacted me regarding the work to be done. As I am preparing to go on a vacation and will not return until the middle of next week, I'm in no hurry. If I haven't heard from them by the end of next week (May 29), I will contact them the following week.

Later:

I had paid the $1,000 advance by Visa through Angie's List, since Best Exteriors only accepts Pay Pal. Angie's sent them a check, but Best Exteriors said they didn't know what it was for, so it took two months to get an agreement signed. It seems to me that they could have called Angie's to ask what it was for. If I received a check for that much and didn't know why, I'd be on the phone right away to find out. I paid it in March. The job was done in July.

The crew of two men showed up on time and did a great job installing the windows. The problems started after the windows were in. The re-installed my two window air conditioners, but left large gaps around them where wind and water could get in.

 They fixed one of them before they left, but I had to call the office to get the other one done. It was fixed a week later, but then Alex called me and said it was not part of their job to put the A/C back in, and the customer should make the arrangements for that. Well, alright, but he didn't tell me that when he came out to make the arrangements for the work to be done. It would have been a deal breaker for me, as I am elderly and not strong enough to do that. He said they had "gone above and beyond" by putting the A/C back in for me, but I don't think it's too much to expect them to put things back as they were when they started the job. Certainly they should have told me if it wasn't part of the agreement.

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"Frank was very great! So happy with work"