Get matched with top gate repair pros in Fairfield, CA

"I was very pleased with Sentry Access, from start to finish. I had the opener replaced. My older garage door (20+ years old) now operates and sounds like a new door. Richard, the technician who did the work, did an outstanding job on both the install and the "tune-up" of the door. I am 100% satisfied with the work from this company, and highly recommend them."

We specialize in fencing services and repairs, for all types of fencing-- wood, metal, vinyl, chain link, and more! We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule a free estimate today!

"Pat returned my call immediately and ended up coming out to repair my gate the same day! This was after waiting for a call back from the fence company who originally did all our fences and gates...I waited 6 days with no call back. Thank goodness for Pat and his son! The ended up having to saw off the hinge welds because one of the hinges was not moving much. The gate was repaired and welded back on in about 90 minutes! I was so impressed with his reasonable pricing and professionalism. I am going to have him do two other new projects that I was going to give my original fencing contractor."

"Went well - company was very responsive. We had a power outage the morning of the appointment, and I called and was able to reschedule the appointment to later in the day (they called another customer to swap appointment times). The technician was able to tune up the garage door and fix the issue with the garage door not closing with the remote and explained to me the issue of why the garage door was not closing (due to excessive resistive force, which was fixed after the garage door was lubed)."

"Excellent Service from planning through Execution and installation to final fine tuning. The folks communicated well and explained every detail of the step. Got permit and inspection done. It was seamless. Thanks. R."

"All went well and then some.
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"The garage door manufacturer required a $2500 deposit and was involved with the garage remodel starting June 2013 regarding measuring the openings while framing/stucco/drywall was in progress. We did request a vertical V grooved exterior appearance.
Manufacturing and Install:
The doors they manufactured and brought to the home were a manufactured paint-grade manufactured wood doors, looked VERY heavy & bulky (qualities we had never requested)  otherwise nothing special from the outside. The windows were single-pane.When they installed them I noted that the doors did not seal around all the edges equally, leaving gaps (1/2-3/4") along an area of the side/top of the doors, that will allow for small rodents or leaf blower projected debris to enter the garage readily. Elk Grove Overhead Doors made some adjustments, then blamed the situation on the stucco/framing and stated it is the best they could do, leaving me with uneven significant gaps around both doors.
Now after the initial rain exposure ( moisture only since they are protected by an eave)  it ALSO appears the exterior surface of the doors is starting to have blister-like but deep bubbles ( I would guess delaminations of the manufactured wood product) in several small areas, and the wood appears to be delaminating (flaking superficial layers at several of the V-grooves.
Openers and door function:
When they attached the openers my wife and I were alarmed how loud and 'clunky' the doors/openers were! Sounds like a castle draw-bridge being retracted with big chains. Since our garage doors are near our neighbor's master bedroom we had erroneously expected the new doors to be less noisy than the older doors we had. They installed chain drives ( instead of belt drives) which they stated they needed to use because of the heaviness of the doors. They stated most of the noise was the chain drive.Again, we never asked for  heavy doors. It appears as if  the doors are striking the middle rail when initially opening though they assured us it only looked that way. I was dismayed that these type of details were not worked out on paper before manufacturing and install since they were involved early in the garage remodel.
The wheels in the tracks intermittently squeal and sound as if they are not properly riding in the rails.
Corrective actions:
 
Initially after install and before full payment was made Elk Grove Overhead Door came back and "adjusted" the doors assuring us that they were fine and were not striking the railing and that they were not responsible for the door and wall leaving gaps.  Since they were been paid in full, they responded to my telephone call and promised to come out and take a look what they could do to make us satisfied with their product. They were a no-show for that appointment; since then I have made several telephone calls to John with our concerns and dissatisfaction with the doors and the noisy functioning; he has been apologetic and verbally responsive with promises that they would call me back the following day or week to set up a time to come out to make things right.  Several excuses later, (only after I called them and reminded them they had not called back to schedule repairs as they had promised) and 7 months after installation and payment we have new noisy doors that don't seal, sound like they are breaking/not functioning right and now the material they are made out of appears to be blistering and flaking. Wondering how soon I will need to replace the opener or door??
Nice polite people, but I would avoid Elk Grove Overhead Door at any price; my opinion is the new acquired headaches and expenses that come with the doors are not worth it.
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"excellent outcome, very pleasant to work with. Will do again"

"They were prompt and knowledgeable about what would be required to repair the door. They were not the lowest bid but were willing to lower the price to be more competitive. The work was done quickly and I didn't have to risk bodily injury, or hassle with doing the work myself. I wanted it done and Garage Door Pros got it done fast."

"We were very pleased with their services.  They were very businesslike with everything that they did and they cleaned up very well."