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"10/6/2024 - Ongoing Toilet Leak Issue – Unresolved Since February Dear Albert Nahman Plumbing, I hope this message finds you well. I am writing to express my extreme frustration regarding the ongoing toilet leak issue that has yet to be resolved, despite numerous attempts to rectify it. The problem began in February 2024, when my toilet started leaking and refilling its tank every 2 to 4 hours. Since March 18, 2024, I have had five appointments with your team to address this issue. I have paid a total of $545 for a new canister flush valve and a new toilet fill valve, yet the toilet continues to leak exactly the same way it did before. What is particularly disheartening is the lack of communication since August. I have repeatedly tried to reach out via email and phone, but my messages have gone unanswered (August to October). I chose your company based on your good ratings and the assumption that I would receive quality service from a licensed plumber. Unfortunately, my experience has been quite the opposite. I would appreciate a prompt response to this matter and a clear plan for how we can finally resolve the leak. Thank you for your attention to this urgent issue. Sincerely, Andreas"

"They were prompt and fantastic"

"Nice guy and he was on time"

"They did a number of things. Braced and restrapped water heater and ran copper line for pressure relief to outside. Unclogged master toilet and reseated. Bolted down second toilet. Reconnected clothes dryer vent. Repaired air gap/garbage disposal and drain line under kitchen sink, crawled under house and remove galvanized pipe straps and replaced with nylon pipe clamps. I was a contractor and used to do this work, o an very critical. They did an outstanding job. Went the extra mile several times. I was expecting a bill for a higher amount but they stuck with their estimate. I recommend them highly and would use them again!!"

"Response was quick, the job was well-scoped. I was informed on exactly what was needed, the cost and turn-around time. Job was completed, correctly, efficiently, and in a timely matter. Would hire again."

"Plumbing 1 builders was the perfect team to come and help us with our needs. We got a full hardware replacement for our shower. They were quick and on time when it came to the quote process. They offered us the most competitive price in our area, while also being the most professional with the overall process. They didn’t try to upsell us on anything or spook us about our current set up, which did happen with other plumbers who came to give us a quote. They were quick and professional with the work as well. Everything exceeded my expectations in terms of execution. On top of that, they caught a weird error that was done by the builders and went out of their way to find a solution. We will most definitely reach out to them for any plumbing needs going forward!"

"Owner is very honest and reasonably priced. His crew does excellent work. They replaced and upgraded our old residential sewer line to the street and installed two regulation sewer cleanouts. It was a major job for our house and they did all the work perfectly, including the City permit signoff and within two days. They fully restored all landscaping and did excellent cleanup. We are very happy with Moor Plumbing and their excellent customer relations and the quality of their work."

"We returned from vacation to find pools of water in the front yard caused by a major leak(s) in the water line encased in the attached garage slab. Angie responded right away with plumbing recommendations. We ultimately chose Major League Plumbing who came out the same day and made the assessment. Our house structure allowed them to bypass the leak(s) by rerouting the pipes to the first and second floors in one day thus saving us a ton of money in time, materials, and labor. Michael, the owner, was extremely pleasant and efficient. We certainly appreciate his creative solution and would definitely recommend the company and use them again for our plumbing needs."

"Water leaked in the middle of a tiled kitchen. Excellent work diagnosing a leak. Quickly replaced the garbage disposer. Only 2-3 hours after I called and everyhing was all done. Left the place neat too. Good communication. Kudos to Jose. He’s an asset to his employer."

"Did job quickly and successfully. "