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Roto-Rooter Plumbing & Water Cleanup

Electrical Baseboard or Wall Heater - Repair, Recovery Service - Water Removal, Excavation - Major Grading or Resloping,

About us

No extra charge for nights, weekends and holidays. Additional phones - (408) 739-2415, (800) 768-6911, (408) 739-4979, (408) 739-2415. Additional DBAs - Roto Rooter Services Co, Roto-Rooter Services Co. Additional contact name -Karl Maier, Jason Williams, Bill Foley, Enrique Jaime. Additional email - [email protected].

Business highlights

Emergency services offered
90 years of experience

Services we offer

Residential & commercial dishwashers, disposers, drain care & cleaning, drain cleaning, drains, faucets, floor, hauling, line detection & water jetting.Water Damage and Water Restoration, plumbing, pumps, septic & drain fields, sewer lines replacement, showers, sinks, sump, toilets, tubs, video camera line inspection, water heaters

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.5219 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
16%
3
8%
2
3%
1
3%
Showing 1-25 of 219 reviews
Kristina S.
Feb 2025
5.0
Google Review
Very professional and nice to work with and fast
Response from Roto-Rooter Plumbing & Water Cleanup

"Thank you, Kristina! We're glad you found our team professional and efficient, and we appreciate your kind words."


Sylvia O.
Dec 2021
2.0
It went ok but the price is really high.

Heather B.
Jan 2019
5.0
Yes, I recommend this pro
Great service, punctual, and a quality outcome

Don O.
Dec 2018
3.0
I was originally told that it would be a long wait, but got a call back about a half hour later, and the technician showed up about a half hour after that. I explained the problem, expecting the job to take about 20 minutes and cost about $200. However, he quoted me a $404! I called my regular plumber who, granted, won't be able to make it until tomorrow morning, but will do the job for the expected $200 range.

Robin M.
Sep 2017
5.0
Yes, I recommend this pro
$208
Quality was good.

Edith A.
Sep 2017
5.0
Yes, I recommend this pro
It went great. They did a great job. They did great. They were really, really good. They were very responsive. Yes, they did clean up.

Gus S.
Sep 2017
5.0
Yes, I recommend this pro
I did use Roto-Rooter and I’ve always had a very good experience with them. I bought the replacement parts on my own. I had them install them. I will use them again. It was one worker that came out. It took longer than he thought. It took 3 or more hours.

Rick H.
Aug 2017
5.0
Yes, I recommend this pro
Exceptionally well!

Joanna R.
May 2017
5.0
Yes, I recommend this pro
$550
Very well. The plumber diagnosed the problem and cleared the blockage. He had to remove the toilet to do it, so it wasn't cheap, but he solved the problem. He arrived quickly and set about work efficiently.

Deanna K.
Mar 2017
5.0
Yes, I recommend this pro
$650
The service went very well and quickly, considering the scope of the project.

Mary S.
Feb 2017
5.0
Yes, I recommend this pro
They were very helpful because they said if I go buy the disposal I would save me about $300, so that was good.

Everything's just been fine.

LAURA S.
Jan 2017
5.0
Yes, I recommend this pro
$424
Great. Called in the morning, they were out that afternoon. Straight forward and good service.

Kelly S.
Jan 2017
5.0
Yes, I recommend this pro
$375
Excellent customer service on phone; prompt appointment scheduling; service provider was here on time and called beforehand. Quickly diagnosed problem and addressed it without incident. In, out and on his way within an hour.

Dave S.
Jan 2017
5.0
Yes, I recommend this pro
$250
Everything went well. they had to reschedule for the following morning but the person that came out was very professional, thorough and neat.

Mary S.
Jan 2017
5.0
Yes, I recommend this pro
$200
Fine. The unit needed to be replaced and the technician told me that I could save money by buying it myself and calling him to come install it. I did and all went well

Debra M.
Dec 2016
5.0
Yes, I recommend this pro
$400
I was very satisfied and they were every thorough.

He was good, very good, knowledgeable.

David S.
Nov 2016
3.0
Yes, I recommend this pro
It went very good. I felt to some extent I was scammed. They just could have been more honest. They were making it much bigger than it had to be. I subsequently was able to do it much better and much cheaper. They were looking for $15,000 for a sewer line. It turns out we didn't need a sewer line, all we had to do was to cut the roots in the line and it was fine.

Richard R.
Oct 2016
5.0
Yes, I recommend this pro
unknown

Josh M.
Aug 2016
5.0
Yes, I recommend this pro
$360
It went great. I was very happy. 10 minutes before a party at our house started I noticed that a toilet was severely clogged. I called Roto Rooter at 4PM on a Sunday and they arrived within 2 hours and fixed the problem.

Mary S.
Aug 2016
5.0
Yes, I recommend this pro
unknown

Mary S.
Jul 2016
5.0
Yes, I recommend this pro
$400
unknown

Khanh N.
Jun 2016
3.0
Hard to find someone available over weekend, so appreciate the fast availability. Someone can come in an hour on a Friday night. However, the prices quote was not good $250/hour for a minimum of 1 hour. Way more than we want to pay/other services that are less prompt.

Jerry M.
Mar 2016
5.0
Yes, I recommend this pro
unknown

Louis B.
Feb 2016
5.0
Yes, I recommend this pro
$406
Keith and helper were right on time. Very professional, conscientious, easy to work with.

May C.
Feb 2016
5.0
Yes, I recommend this pro
$300
I have a drainage problem and water back up to the bathtub. I called in roto-rooter late at night and they came first thing in the morning. Service was quick, clean, and the technician was courteous, and informed me what was going on.  
I have been using them for many years and I found their work always reliable.
...
Showing 1-25 of 219

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Roto-Rooter Plumbing & Water Cleanup is currently rated 4.5 overall out of 5.
Roto-Rooter Plumbing & Water Cleanup accepts the following forms of payment: CreditCard
Yes, Roto-Rooter Plumbing & Water Cleanup offers free project estimates.
No, Roto-Rooter Plumbing & Water Cleanup does not offer eco-friendly accreditations.
No, Roto-Rooter Plumbing & Water Cleanup does not offer a senior discount.
Yes, Roto-Rooter Plumbing & Water Cleanup offers emergency services.
No, Roto-Rooter Plumbing & Water Cleanup does not offer warranties.

Contact Information

220 Demeter St, EAST PALO ALTO, CA 94303

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