
Serving Clovis, CA and surrounding areas
Approved
In business since 2004
Free estimates
Emergency services offered
"Disappointed with service I received after reading previous reviews. My experience with Mr Fix It was unprofessional, disrespectful of my time, and overpriced. After showing the owner everything I wanted done (>10 different things), I received an estimate via email from office staff. I didn't realize it at the time but the total quoted for all the work at the bottom did not add up to what the individual pieces were - it was lower by hundreds of dollars. It's simple math folks, the customer should not have any worry you can't quote things right. I decided NOT to do some of the items on my list. When I requested to only do part of the work, I was sent a new estimate via email. The total DID NOT CHANGE. And it was wrong again! This is when I noticed the problem. A little aggravated I asked them to complete 1 item quickly that I needed fixed before family visited. They scheduled to arrive between 830-900am on a weekday. I rearranged my work schedule to meet them there. I get a call at 815 from the owner saying he'll call me when he's coming (I had assumed the call was that he WAS coming). Fast forward to 915am, I call him back and he said he "didn't expect to be so tied up" (but I was supposed to be the first appointment) and he'll be at my house at "about 10". At this point I had already missed a meeting at work and would miss another. We rescheduled to 130pm the same day. I called at 115pm to check and he said he'll call me when he is coming. Finally at 145pm he calls that he's 15 minutes away. I arrange to go home at 2pm. At which time I get a call from the guy who is actually going to do the work (to my surprise it wasn't who I had been talking to all day) that he was another 15 minutes away. The work itself took 30 minutes, simple remove and replace the inner working of toilet. I was charged $55 for parts (same product in stores for $20-25) and $95 for labor. Grossly overpriced. No issue with the quality of the work itself, just the entire experience was sub par. It seemed like they affected my entire day to do something extremely simple."






























