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"Outstanding customer care. Cliff explained in detail what he was doing and went over and beyond insuring that everything else worked properly and even called us back a few days later to make sure it was all functioning properly. He also responded quickly due to it being winter and he didn't want us to be without hot water."

"as advertised"

"I had a horrible experience with Temperature Control. My AC stopped working on July 3rd 2023, I hired Temperature Control to diagnose the issue. I already suspected it was the blower fan motor, and Tony the Tech from Temperature Control confirmed my suspicion. However, he made it sound like a nightmare, claiming it was a rare "legacy" part that would be extremely difficult and expensive to obtain. He even went so far as to say he couldn't provide an accurate estimate. After disappearing into his truck, Tony returned with what he called "4 options" for me, each with shockingly high prices ranging from $2,186.43 to a staggering $21,874. The fixed included a $701.55 charge to clean the blower wheel. As if that wasn't enough, he then tried to convince me to purchase a completely new AC system, persisting for about 30 minutes. Seeing through their tactics, I told them I needed time to think and sent them away. Refusing to be taken advantage of, I decided to call another company for a second opinion. They promptly examined my AC and fixed the issue for a mere $560, which included a simple cleaning of the blower wheel using a basic hose. I asked the other company if it was a hard blower motor to obtain and they stated that it was the most common motor. In my opinion, Temperature Control operates in bad faith, preying on people in vulnerable situations. Their attempt to exploit my urgent need for AC repair by proposing exorbitant prices and pushing unnecessary replacements is utterly despicable. I strongly advise others to steer clear of this company and seek more honest and reputable alternatives."

"Think of Mr. Fix-It personnel as jacks of all trades and possible masters of some. Recommend you check on/ask about the background of the person set to estimate your job and on the experience of the personnel that will be sent to do your job. You also need to be there when they start a job to ensure the personnel know what needs to be done, and at least when they supposedly complete it to ensure the job was properly completed. I had multiple jobs done and I discovered the estimator for all of the jobs was a painter. He provided knowledgeable answers to my paint related job but could not do that for the other types of jobs (e.g., stuccoing over wood, new flat roof covering, facia replacement). The estimates were not as detailed as they should have been, and I wonder how the estimator came up with the cost for the job. When the personnel doing the job arrived, I had to explain what to do due to the lack of detail – the estimator was not there, so no oversight continuity. In one case, a stuccoing job, the person sent to do the job said it could not be done the way I wanted, so we had to negotiate what he would do. There was no mention of adjusting the amount I paid at any time even though the actual work done was easier. As for the personnel sent to do the various jobs, I discovered most of them had no or limited experience doing the type of job they were sent to complete – in fairness, the painting related personnel were professional. In the case of my flat roof, part of it had to be subsequently redone properly by a qualified roofing contractor once I discovered water had seeped under the new roofing material applied. I learned the Mr. Fix-it personnel that did the roofing job had worked elsewhere for a year or two with no or little formal training. Would you want personnel that did not know what they were doing try to fix a job they did wrong? I asked for a partial reimbursement for the roofing job and the Mr. Fix-It owner did not agree to this compromise. Other examples of personnel issues showing a lack of experience and/or training involve improperly hanging ornamental shutters and not properly completing and cleaning up after a facia replacement job. In both cases I had to point out the issues, as no one in Mr. Fit-It management checked their personnel’s work. Someone did come out and address the issues I raised, but why should this have been done in the first case? Again, I recommend you think of Mr. Fix-It personnel as jacks of all trades and possible masters of some, then take all the precautions I suggested."

"The process was quick and easy. I just provided a water sample. It was determined that I had high levels of chlorine in our drinking water. I was able to solve my water problems with only one filter. Why did I wait years to have this done? Now I can be confident that our water is safe. Highly recommended."

"They replied quickly. Arrived within an hour and was there for about an hour. They cleared the drain and replaced a part."