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Temperature Control, Inc.
Founded 1982 • With Angi since July 2006
Business Details
Phone Number
Address
215 W Lester St
Tucson, AZ 85705
Description
WINNER OF BETTER BUSINESS BUREAU TORCH AWARDS FOR CUSTOMER EXCELLENCE FOR 2012. Temperature Control, Inc. a heating and air conditioning company, has been owned and operated by Vance W. Macleod since 1982. Temperature Control, Inc. is licensed, bonded, insured and is an accredited member of the Better Business Bureau, with an A+ rating. We are a customer service business and we live by the motto: “We are not happy unless our customers are happy!” We offer financing, we accept all major credit cards. Go to temp-con.com for more information
Verified Reviews
A few reviews for this pro...
Doug H.
09/13/2022
Reggie and Cesar earned 5 stars working on the outdoor faucet under an umbrella in pouring rain. They were actually a little early, very professional. Job was done well and they have my request next plumbing etc job I have.
Description of Work
Outdoor faucet, toilet hardware, garbage disposal
Category
excavators, plumbing
BARRY E.
05/17/2022
While their quote was higher than others, they included many items we wanted and threw in the water heater as a bonus. Once we decided, they were out in 2 days and completed all the work in one day. Clean, neat, professional and explained everything after to ensure we knew how it worked. They even sent a QC inspector the next week to confirm everything was done correctly and answer questions. Top notch.
Description of Work
new AC/Furnace unit and Water Heater
Category
heating & air conditioning/hvac, water heater repair
Amy W.
12/29/2021
THOMAS G B.
01/27/2021
The technicians, Al and Pablo were excellent. We had a strong rotting smell in a small bathroom, suggesting a sewer backup problem. They came promptly and examined the situation, including crawling under the house to inspect the everything. They found that our problem was not a sewer. Then they searched in the bathroom itself, and determined that it was an animal nest right under the sink vanity. They were quick, pleasant, and efficient. Because the visit was so fast and not a plumbing problem, they volunteered not to charge anything. If we have other problems potentially serviced by Temperature Control, we will surely call you next time.
Description of Work
Determination of bad sewer smell
Category
excavators, sewer cleaning
Mark K.
12/16/2020
To say we were happy with Temperature-Control would be an understatement of the nth degree. We hire T-C to install a new, high-end Trane heat pump & air handler in our home. At every step they were professional & responsive. They showed up on time, sent pictures of all employees visiting our property, answered every question we asked and a few we hadn't thought of. The work was done on-time, everything was clean and neat and they checked in at many steps in the process to ensure we were happy and understood what was going on. So far we're 2-3 weeks in with the system and it's operating great. I would recommend this company quite enthusiastically to anyone looking for a new heating/cooling solution in their home.
Description of Work
New heat pump and air handler install
Category
heating & air conditioning/hvac
James L.
10/13/2020
They were a good company to work with.
Description of Work
Low water pressure coming into our house.The valve coming off of the water main needs to be fixed.
Category
heating & air conditioning/hvac
Service Provider Response
Thank you Mr. [Member Name Removed] for your review. We appreciate your business and are happy you enjoyed our service.Mary M.
09/01/2020
A-maze-ing. These guys were GREAT - I won't be calling anyone else in the future. First, they spoke to the woman in the house exactly as they did to the man - no dumbing it down for the ladies. Physically showed me what was going on and explained it well so I understood what was needed and why. They let me know which repairs needed to be done immediately and which could wait - no hard upsell at any point. They set reasonable expectations for what improvement I could expect with each step. Polite, friendly and helpful, showed up well within the estimated window. Before each visit I got a text with the name and picture of the tech who was on their way and a phone call from them to confirm. In 5 visits I worked with only 2 point people, meaning they weren't having to start from zero every time someone walked in. They charge by the job, not the hour, meaning the work was done quickly, but with quality. I had someone I know take a look at the work and they said everything looked very well-done. After each step they followed up with me by phone to find out if I wanted/needed anything else. In short, I had a shockingly great experience with them and can't recommend them highly enough.
Description of Work
Cleaning, aerosealing and replacement, replacement and upsizing register/return
Category
heating & air conditioning/hvac, air duct cleaning
Leilani B.
07/31/2020
JAY B.
09/13/2017
The crew was here early the next morning, on time, and installed the unit very professionally. They cleaned up old wiring and put the unit in in a meticulous way. No loose wires, as before, and everything easy to get to. They went over the operation of the unit completely, including cleaning certain elements to have a more efficient operation. Before leaving, they completely cleaned up the back yard, taking all debris from the installation and the old unit with them. When they left, there was no sign they were there. The next week, the office called, and made an appointment (exactly, as promised) for cleaning and sealing the vents. Again, the crew that came to clean and seal were extremely professional, and the house was left clean. At the end of that appointment, Sean came back out to be sure everything was as promised, and it was. There was nothing left out, there were no promises not kept totally. This company is professional, and the quality of work is fantastic. Oh, by the way, the new unit works so wonderful, and we are Completely Satisfied!
Description of Work
When our Air Conditioning stopped working on one of the hottest days of the summer, Temperature Control was quick to respond. After analysis of the problem it was determined that fixing the problem was not an option, as the technology of the unit was too old, and would require replacement of so much that it would be prohibitive cost wise. Sean, the manager came out that afternoon, checked everything necessary to bid a new one and sat with us, and carefully explained all of the options. After picking the option to replace the HVAC unit, and which unit we wanted, we asked when it could be done (expected a time lag). He said:"How about tomorrow morning?"
Category
heating & air conditioning/hvac, air duct cleaning
Service Provider Response
Thank you for your positive review! We are happy you are "completely satisfied" with our service, quality of work, and the equipment! We appreciate your business. Welcome to the Temperature Control Family!Sally R.
07/06/2017
This "one day" installation turned into a five day ordeal. A defective unit was installed the first day, but since the tech didn't bother to check it I had to spend the night with family. I called that afternoon, but no help was dispatched until i called again two HOT hours later. The next day they finally replaced the unit so late they had to pay for me to stay in a hotel. That weekend and Monday the house was marginally cooler, but after the 4 hour vent cleaning late Monday (that they don't mention when you buy) it was discovered that the same tech who didn't check his work the first day hadn't connected the vent to half my house the second day. I was offered no compensation for the five hot days and wasted electricity, no follow up to confirm satisfaction, and the incompetent tech left water on and garbage including at least 4 sharp screws on my patio.
Description of Work
Home air conditioning replacement
Category
heating & air conditioning/hvac
Service Provider Response
Thank you for your review. We apologize for the inconvenience the defective unit caused and the lapse in communication and responsiveness. We do appreciate your patience through the repairs and corrections. We have learned from this incident and have taken precautionary measure to ensure this does not occur again.Paul H.
05/17/2017
John S.
03/22/2017
A 4-ton SEER 13 single-speed compressor and corresponding single-speed air mover was replaced with a SEER 21 with a two stage compressor and variable speed air mover. Everything could not have gone any smoother. The various specialists came on time with little gap between one completing and the next one starting. The basic installation, consisting of system leak test, removing the old system and installing the new system was completed in 5 hours. A subsequent duct cleaning, new pressure test and QC audit was equally efficiently done. All workers were polite, professional and cleaned up any dropped installation. All packing and the old system was removed. Wouldn't hesitate to recommend them.
Description of Work
Replaced old HVAC
Category
heating & air conditioning/hvac, air duct cleaning
Service Provider Response
Thank you for your positive review! We are happy you are satisfied with our installation process. We take great pride in our quality and professionalism. Welcome to the Temperature Control Family!CHARLES F.
03/20/2017
Excellent, took one day for full install. Then 2 hours for register sealing and pressure test.
Description of Work
Full AC installation. Conversion from evaporative coolers.
Category
heating & air conditioning/hvac, air duct cleaning
Service Provider Response
Thank you for your positive review! We agree: our team and workmanship is excellent! Welcome to the Temperature Control Family!Alberta T.
02/20/2017
Marsha M.
12/01/2016
Because of numerous past horrendous experiences, I was very hesistant to commit to a company and having any work done to my house. I had received so much misinformation from many HVAC companies that made me even more leery. Temp-Con was very understanding. They took time in person and via email, texting, and phone to answer my numerous questions. Everyone was patient and never pushy. The warranty and servicing was for two years which was a lot better than the one-year most companies offered because they seem to stand by their workmanship and equipment. The price I paid for a comparable unit and installation was one of the lowest estimates I received. AND the price from Temp-Con included duct cleaning and new vent registers and return grills!!! The installation took longer than expected, primarily because of unexpected problems with the house but everyone was very friendly, knowledgeable, and professional. I strongly recommend Temperature Control to all my friends and family members.
Description of Work
Replacement of an evaporative cooler and electric furnace with a heat pump.
Category
heating & air conditioning/hvac
Service Provider Response
Thank you for your review! We are happy you are completely satisfied with the excellent customer service provided by our team. We take great pride in our employees and their capacity to meet our customers expectations. Welcome to the Temperature Control family!Matthew V.
04/16/2015
Vance the owner is very service oriented. He had us come out to his home because we were concerned with the noise of the HVAC unit. We went to his home and everything was great and affected our choice to go with them going forward. We collaborated with the installation and worked with us on everything.
Description of Work
They installed and maintiance our HVAC unit. The maintinece was complementary with the purchase and installation of the unit.
Category
heating & air conditioning/hvac
Service Provider Response
Thank you for the positive feedback. We are happy you were satisfied with the outstanding level of service our company strives to achieve every time. Welcome to the Temperature Control family!Edith B.
01/29/2015
Installation went well. All workmen were courteous and professional. The only problem I had was the lack of communication from the office. An appointment made in the home was not given to the scheduler. A workman called that he was on the way and I had not been notified that the unit needed additional inspection at a time when the outside temperature was warm enough for the testing. These were minor matters. A workman was dispatched quickly when I called about a noise from the unit that I couldn't identify, diagnosed the problem (air leak at intake), and fixed it for me. Overall, I am quite satisfied.
Description of Work
Replaced HVAC in compliance with TEP rebate program, cleaned ducts, and rebalanced the registers.
Category
heating & air conditioning/hvac, air duct cleaning
Service Provider Response
Thank you for the feedback as it helps us fine tune our customer service skills. We are happy we were able to resolve any issues with the system and still meet your expectations. Welcome to our Temperature Control family!Barbara M.
01/22/2015
They were fine. Our heater sucks. The guy explained a lot of stuff. He let us know about the warranty. He was very helpful. Everything was working well. There no big issues. We just wanted him to check it before we turned it back on. I was happy with him. He was a nice guy.
Description of Work
Temperature Control Incorporated came and checked my heater. It was a big deal purchase. He also fixed our thermostat.
Category
heating & air conditioning/hvac
Service Provider Response
Thank you for the positive feedback, we strive to meet our customer expectations. Warm Regards, Temperature Control StaffBob B.
01/11/2015
Susan S.
01/09/2015
kay & pete W.
10/06/2014
I purchased an Angie's List Big Deal for the service. The installation and everything was done on time. As far as I know everything went smoothly. It did not take them very long and the unit has been working well ever since. The only problem I had with them was a couple of questions and I had trouble getting call backs. They were very punctual. I was hardly around them. I just met the guy when he came in and then I had to leave.
Description of Work
.
Category
heating & air conditioning/hvac
Service Provider Response
We appreciate your positive feedback and are pleased to hear of your satisfaction. We do apologize for the communication issues you experienced and will work on improving on our communication skills. Regards, Temperature Control staffJames M.
10/06/2014
They are a new A/C dealer and they do service on the stuff that they install. They were good and were on Angie's List. That was a very good experience. The owner of the company is personally involved in his installations. He was actually there during the entire installation making sure that everything was proper. He helped the service people when they had a couple of difficulties so he was right there making sure there were no delays and everything was done right. I think personal interest from the owner himself is the biggest thing. I am sure he does not do that on every job, but they do it with new customers because it is important to him. The pricing was superior to other home improvement/hardware big box retailers and a couple of other contractors I checked. They were the most knowledgeable and had the best price by, maybe, 20-percent.
Description of Work
They did a pre-A/C season check.
Category
heating & air conditioning/hvac
Service Provider Response
We appreciate the positive feedback. Superior service and care for our customers is our priority. We strive to treat each customer as family. Welcome to our Temperature Control family!Gayle P.
10/06/2014
It turned out fine. They were very, very nice throughout the process. It was no surprise to me that I needed a new unit. It was over 20 years old and making a noise. It had rust and leaking and all kinds of other problems. They were very honest about the whole thing and I did not feel they were trying to sell me something I did not need. I already knew I needed it. The unit was pretty expensive, but I don't have a comparison.
Description of Work
I actually bought a new heating and air conditioning unit from them. The unit had to go on my roof so they needed a crane.
Category
heating & air conditioning/hvac
Service Provider Response
Thank you for the positive feedback. At Temperature Control we strive for customer satisfaction every time! Welcome to the Temperature Control family!Bonnie I.
09/20/2014
We used a different firm, well-known and respected in Tucson, but they could not fix anything. They came out nearly monthly because something or another wasn't working with the furnace, AC, humidifier, or wine room. They told us something was broken in the wine cooler and would cost $3,000 to replace. When we called Temperature Control for a second opinion, it turns out there was only a loose wire. Vandy was the technician. Now we have switched to Temperature Control and haven't had any unscheduled service calls. We selected a new type of cooling system for the wine room. It was expensive to do this. We got quotes from five companies. Termperature Control's price was in the middle. I highly recommend Temperature Control.
Description of Work
Replaced the cooling system in a wine room. Now we also sue them for routine maintenance on AC and heating systems.
Category
heating & air conditioning/hvac
Service Provider Response
Thank you for your positive feedback. Vandy is an excellent technician with extensive product and technical knowledge. We appreciate your business and welcome you to the Temperature Control family!Karl J.
09/19/2014
It went very well. These coolers are on a rental property. I thought they needed to be replaced. I received quotations between $3000 and $7000 to replace the coolers and make other modifications. Temperature Control was the only company to advise me that the coolers would work well with some servicing, thereby saving me a significant amount. They were responsive when answering my questions, punctual and efficient on the date the work was scheduled and left the area clean. My tenants appear to be satisfied with the work and the performance of the units. I intend to continue to use Temperature Control for further servicing and maintenance requirements.
Description of Work
Serviced two (2) evaporative coolers
Category
heating & air conditioning/hvac
Service Provider Response
We appreciate your positive feedback and are happy you are completely satisfied!Other local Pros in your area
Our mission is to be a provider that brings back the personal touch with our customers. We will build a relationship that will last a lifetime after you see our quality work. As a locally owned and operated business we feel invested in our clients and constantly strive for customer satisfaction. We won't leave until the job is done right! Call or click to schedule an estimate today!
Angi Certified
We do most underground utilities, power, water and communications. We dig for footers and do trenchless piping as well with a directional drill. I have been in the industry for 10+ years, started off as laborer and moved into project management. Now venturing out on my own. We specialize in dry utilities and moving into all aspects of underground and excavation. I will provide quality work with a reasonable estimated completion date.
Angi Certified
Local family owned and operated, certified HVAC Contractor. 24 Hour Emergency Repair, Custom Installs, Maintenance Plans, Diagnostics, and repairs. “Where Your Comfort is Our Only Concern"24 HOUR EMERGENCY ASSISTANC AVAILABLE..
Angi Certified
Business Highlights
Family Owned & Operated
24/7 Service Offered
Emergency Services Offered
Wears MaskService Categories
Licensing
Licensed
- Trade License Number
- 328058
- Trade License Locale
- Arizona
- Trade License Authority
- Arizona: Contractors
- Trade License Expiration
- 03/31/2022
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
General Information
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
Check, Visa, MasterCard, American Express, Discover, Financing Available
Senior Discount
5%
Emergency Service
Yes
Warranties
Yes
Services Offered
Air Conditioner Installation, Air Conditioning Installation, Air Condition Repair, Air Conditioner Service, Air Conditioner Maintenance, Furnace Installation, Heat Pump Repair, Heat Pump Service, Heat Pump Installation, Heater Install, Heater Repair, Heating Repair, Evaporative Cooler, Gas Packs, Electronic Air Filters, Indoor Air Quality Products, Ductwork, Humidifiers, Duct Cleaning, Wine Cellar, Mini Split repair, Mini split installation, Aeroseal, and Refrigeration.
Services Not Offered
Ask for details
Frequently Asked Questions & Answers about Temperature Control, Inc.
How is Temperature Control, Inc. overall rated?
Temperature Control, Inc. is currently rated 4.7 overall out of 5.
What days are Temperature Control, Inc. open?
Temperature Control, Inc. is open:
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
What payment options does Temperature Control, Inc. provide
Temperature Control, Inc. accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, Financing Available
Does Temperature Control, Inc. offer free estimates?
Yes, Temperature Control, Inc. offers free project estimates.
Does Temperature Control, Inc. offer eco-friendly accreditations?
No, Temperature Control, Inc. does not offer eco-friendly accreditations.
Does Temperature Control, Inc. offer a senior discount?
Yes, Temperature Control, Inc. offers a 5% senior discount.
Does Temperature Control, Inc. offer emergency services?
Yes, Temperature Control, Inc. offers emergency services.
Are warranties offered by Temperature Control, Inc.?
Yes, Temperature Control, Inc. offers warranties.
What services does Temperature Control, Inc. offer?
Temperature Control, Inc. offers the following services: Air Conditioner Installation, Air Conditioning Installation, Air Condition Repair, Air Conditioner Service, Air Conditioner Maintenance, Furnace Installation, Heat Pump Repair, Heat Pump Service, Heat Pump Installation, Heater Install, Heater Repair, Heating Repair, Evaporative Cooler, Gas Packs, Electronic Air Filters, Indoor Air Quality Products, Ductwork, Humidifiers, Duct Cleaning, Wine Cellar, Mini Split repair, Mini split installation, Aeroseal, and Refrigeration.