Sand Flat Enterprises LLC

My wife and I were extremely pleased with the workmanship and the professionalism we experienced with Roger and his crew. He provided a reasonable estimate, stuck to his estimate notwithstanding an unforeseen problem, stayed on schedule and always kept us informed. All-in-all: a competent job executed by a professional at a reasonable price.

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We contacted Roger on Friday, Sept. 19. He called us back and came out Saturday to assess our job. We had some loose and cracked tiles on our house, and some problems with the composition roof on the patio. He gave us an estimate and said he would be out the following week. We received a call from Roger on Tuesday to confirm a visit on Wednesday. He arrived at the specified time, and made the repairs. He was done in less than 2 hours, and the total cost was a little less than what he had quoted. We were pleased with his responsiveness, professionalism and repair cost.

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Roger finished the job and we are VERY HAPPY with the end result. Highly recommend him for any roofing job. He even suggested replacing the 2 skylights since they had become brittle, which he did.

Roof leaked worse when they finished than before they worked on it. They came out two times to try to fix it and apparently couldn't do it right. We finally paid another roofer $500 to fix the problems. He said the roofing was put down improperly.

The fascia on our back porch was rotting from water damage due to poor construction on the patio roof. Roger promptly came to my residence and educating me on the roof and gave me a fair estimate within 24 hours. I had several estimates done, but Sands Flat Enterprises seemed the most reasonable for the work that needed to be completed. Roger and his crew repaired my roof and fascia in two days. The crew was pleasant and polite. I would highly recommend Sands Flat Enterprises for any job you may need done around your home. Roger is an all around “Mr. Fix it” and a fair / honest businessman.

Was on time, with an excellent bid. Very happy with his knowledge. Work has not been done yet, but we are going to use them.

They even identified a few pipes sticking out of the roof that were old and possibly out of code and changed them for free. They identified cracks that could be the culprits and patched them. Then it rained a few days later and they followed up with us to see if the roof leaked again... now that's a feeling of personal service! I won't use anyone else in town for ANY home repairs as long as Roger Castillo owns Sand Flat!

their bid was very fair and competitive

Roger came out right on schedule and took a look at our roof. He talked about.the areas on the roof he would have to look at if he did the work. Roger then called his roofing partner who showed up in just a few minutes and he discovered a crack in the plastic clamp for the solar panel on the roof. He sealed the crack at no charge. We have had other companies do work trying to repair the same leaks and spent a lot of money for their work. Since Roger came out, the leaks inside the house have stopped. It was really nice that Roger came out and did the small repair at no cost. I will definitely call Roger for any future work I may need around the house.

Rodger was on time and completed the job in a timely manner even volunteered to put on a third coat of sealer for only the price of the sealer.

The work was completed quickly. Price was more than I expected and hoped for. He was polite and kept me upbto date.

He is terrific. He is very personable. He is very sincere. He did an excellent job. He took me through each process before the job was completed.

Our patio roof was falling apart. They took the old roofing off, elevated some areas, replaced the plywood and reroofed the patio. They also checked all other areas of the house roof doing minor repairs where needed and recoated a 2nd patio with elastomeric coating. I feel they did a very thorough, quality job at a reasonable pricre.

I was very satisfied. The concrete expert installed the forms for the new concrete and ensured the drainage issues were addressed as well. Roger and the expert communicated well and they worked efficiently together from start to finish. I noted that once on the job, they stayed on the job (no breaks). Once complete, I was advised on the curing process and the surface was sealed as well. Roger returned 48 hours later to inspect the project and remove the lumber for the forms. I paid the balance due and thanked him for a job well done. I also received a six year guarantee on the concrete as well. ****I am very satisfied.****

great experience and great company

My experience was great. Roger was professional all the way and when he told me how much the visit was I nearly fainted (from relief). My previous roofing repairs (on the same spots) were a waste of money according to what Roger told me the conditions were up on the roof. Only the monsoon will tell if Roger's patches are holding the rain at bay. I will call him to fix the ruined drywall inside after monsoon...

I had called another roofer and gotten an estimate for roof repairs and a roof replacement (if that was necessary). I was given an estimate for more than $4600 for replacement; repair was not listed as an option. Long story short that roofer could not start the work by the time the monsoon season started. I decided to call this roofer despite haven't wasted almost a month with the last one. I contacted the company by email and left a voice mail message at about 2 PM on Fri. I received a call about 9 AM on Sat asking if they could come out. He was at my place within 2 hours. I had expected another estimate, but he started dragging out his tools. Once on the roof he explained the problem, in much more detail than the last roofer, and pointed out the pooling, and the cause. He got additional tools and fixed the pooling, then started patching the various cracks and seams on the roof. He indicated that he patched about five separate spots. As he was working he asked me what the other roofing company had said they would do. I told him the whole story and he indicated that a new roof was excessive, and that the amount of money they were charging for the roof indicated that they were charging a premium. (The insurance agent had also indicated that the other roofer was putting proposing a better roof than was currently on the house.) When it was all said and done, I was charged $150 for the roofing cement and labor. He indicated that after the monsoon season was over, but before the next, I should have another look at it as the Arizona sun can cause patches to dry out and contract. But otherwise, the roof would be good for a number of years. The only reason they are marked down, for Professionalism, is because they perform a number of other services such as building decks and porches. I asked for an estimate and was told I would get one in email. It has never arrived. I am very happy with their responsiveness and honesty. I wish he would have sent me that estimate so I could give him all A's.