Get matched with top sump pump installation pros in Queen Creek, AZ

"Unfortunately, I can only give Custom Plumbing of Arizona 1 star. That star is for the friendly people they employ. The first technician to come to our house was Jacob (big guy), he was very friendly and seemed to know what he was talking about. My husband was very impressed and made an appointment to have our kitchen and bathroom faucets installed, we were given a quote of about $1008 to install 2 faucets, but my husband understood that Jacob was going to install new valves as well as the faucets. Before the appointment my husband ended up installing the bathroom faucets leaving only the kitchen faucet to be installed. I called the office to let them know that we would not be fulfilling the original quote, they said that was fine. The day of the appointment Jacob was not the technician to show up, Tony was the technician. I explained to Tony that my husband had already installed the bathroom faucets so he only needed to install the kitchen faucet, which would bring our install down to $377. After Tony had installed the faucet, he said that he was going to check the water pressure, something that had been done a week prior, as we had a whole house water system installed and they had checked the pressure and it was fine. Tony told me that we needed a new regulator and that it would cost $700, since I don’t know anything about regulators or plumbing I said okay. Later that evening I was washing some dishes and when I let the water out and turned on my disposal all the water came out onto our floor. My husband called Custom Plumbing right away and they sent someone out. Seems Tony didn’t connect everything completely under the sink. Now we have some water damage under our sink, not bad, but there are bubbles. The men that came out that night wanted our home owners insurance information to file a claim to repair the damage. Not sure why our insurance should have to pay for damage caused by the company’s technician, we did not give them the information. The next day I noticed that the cold water was hot and the hot water was cold, so I had to call them again and they sent someone else out. They were going to send Tony, but I said no, so they sent Rambo. Rambo corrected the cold and hot water and when I asked him about the price of the regulator that had been installed he said he would have charged us $135. Which got me thinking that maybe Tony charged us that much because our original quote was for $1008 and that is about what I ended up paying when it should have only been $377 for the kitchen faucet. Then Rambo proceed to check the pressure (without a pressure gauge) and told me it was too high, so he lowered it. Well, we ended up having hardly any water pressure in the house. When the Kinetico rep came to check the equipment that had been installed a few weeks before he also checked the pressure (with a pressure gauge) and it was 30, he increased it to 60 and now we have water pressure in the house. He also told me that they would have charged $199 for the regulator. All in all we had a terrible experience with Custom Plumbing and nobody has ever called to ask about the water damage. I personally think they owe us something."

"Quick response, great communication, high degree of professionalism - and most importantly the work was done well!"

"Very efficient and professional."

"On Friday, Lee came to do our annual R/O maintenance. We appreciated his friendliness and efficiency. I was glad to receive his picture in the text advising when he would arrive, so that I knew who I would be opening my door to!"

"These guys are awesome! Fast service and great price. They did a great job and saved me tons of money compared to other bids on a slab leak repair. Very creative approach to prevent having to rip up my travertine and concrete. Made is super easy for me to repair small dry wall patch after and that was all. Like the leak never happened. James and team are my go-to guys for all my plumbing needs going forward"

"Post sales follow up by my salesperson is non existent. I needed some information regarding tax credits as promised as I was completing my tax return. I called the office requesting that my sales person give me a call back. I only had a couple questions. Then I left a message on his contact number. I did not receive any call. So much for being a "Diamond Club" member."

"Plumber Abraham Horta is an absolute God send. My husband set all this up (an estimate) but had to go to work unexpectedly. He gave me specific instructions on how he wanted it done (solder only, ball valve for a whole house shut off, I wrote it down as to not mess up). Needless to say all of it went over my head however I explained to Abraham everything my husband wanted. Abraham made it so easy and even asked if we wanted some old irrigation plumbing taken out that was very old. I of course asked my husband and my husband all terrified of the cost for the extra work asked how much. Abraham did it for free and even gave us a discount to lower the total cost which my husband could not believe until the credit card payment went thru. After everything was taken care of Abraham even quickly threw on a fresh coat out paint on the copper pipes to match the rest because we recently had our house painted and had some laying around. This is 5-star service at its best. My husband could not be happier now the problem is my husband trying plumbing projects with that valve now installed. I have a feeling I will be calling Abraham soon when my husband gets over his head but that is between us! Thank you Bumble Bee Plumbing and Angi for all the help!"

"My experience with Kinetico has been outstanding. Mike the installer was excellent, including arriving within the time window I had been given. He listened to my concerns about placement of the unit, answered all my questions, and gave me instructions on operation. Not that there is much for me to do! Another contractor doing work here on a separate project noticed how well the copper pipe had been installed. All the staff who dealt with the project were personable and knowledgeable and responded in a timely way to my requests and questions. Thank you to all."

"We had some major under the foundation concrete slab corrosion of piping in our home. EZ flow did a thorough inspection and found the issues. We had some heavy work to do in order to fix: remove shower, tub, punch a hole in the concrete, and dig a hole under the house to expose the plumbing. The EZ Flow Team of Robert, Spencer P and Manny did FANTASTIC WORK! They also left the home in good / clean condition after a 12hr day of hard labor. We appreciate their efforts and attention to detail. Thank you EZ Flow!!"