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Custom Plumbing of Arizona

4.3

(77) Verified Reviews

Founded 2014 •

Business Highlights

Se Habla EspañolSe Habla Español
Family Owned & OperatedFamily Owned & Operated
24/7 Service Offered24/7 Service Offered
Emergency Services OfferedEmergency Services Offered
Licensed
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

Company Contact

2120 E Rose Garden Ln

Phoenix, AZ 85024

COVID-19 Update
We are actively performing full services. We are taking additional precautions to protect our customers.

All staff will wear a mask and use hand sanitizer prior to entering your home

Health & Safety Measures

Please call for more details.
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.

Description

Custom Plumbing of Arizona better known as the Drain Whisperers, the home of the 69.00 drain. No trip charge, No extra charges for nights and weekends Apples to apples price guarantee. If you’re looking for a Plumbing company that isn't looking to make you laugh at their commercials then make you cry when you get the bill, Call 602-Too-Cool. That’s 602-866-2665...

Verified Reviews

4.4

(77) Verified Reviews

Ratings Distribution

5

57

4

1

3

3

2

3

1

13

Rating Details

Price

4.1

Professionalism

4.3

Punctuality

4.4

Quality

4.3

Responsiveness

4.2

Read reviews by category

drain cleaning (28)drain pipe installation (8)sewer cleaning (6)plumbers (64)water heaters (10)bathtub refinishing (7)water softeners (2)septic tank service (2)home inspection (2)excavating (2)gas leak repair (1)
Showing 1-10 of 77 reviews
5.0

07/26/2021

It went great Daniel from Custom Plumbing of Arizona was very professional, quick and efficient. I had an emergency situation in the middle of the night. They were able to be out first thing that next morning. I must add they have the best price in Phoenix as well. I got extra business cards from him so I can hand them out to family and friends in need of a great Plumbing Crew! 5 out of 5 stars fr...

Description of Work
Main line flushed

Category plumbing,septic tank

Cost $70

Services Performed? Yes

Hire Again? Yes

Work Completed On 07/26/2021

1.0

07/19/2021

I provided the new faucet, it cost me 250$ for the labor + 1 yr warrenty for kitchen sink installation. They arrived 1 hr late, it took them 15 minutes to install. They have a really high mark up on labor I would not recommend this company nor would I become their regular customer. They they told me if they provided the faucet it would have been 750$ for installation + kitchen faucet!! even a fanc...

Description of Work
Kitchen faucet installation labor only

Category plumbing

Cost $250

Services Performed? Yes

Work Completed On 07/19/2021

Images

Review for Custom Plumbing of Arizona - 2120 E Rose Garden Ln, Phoenix, AZ - 39411490
5.0

04/17/2021

I couldn't have been more pleased with the work that was done and I have to mention the professional work expertly done by Shane who I cannot say enough of for his generosity in my installation of my tankless water heater and again the generosity of Vince who I couldn't have been more suprised.As far as the product goes it is as I expected and more.instant hot water !!! WOW what a great thing.AgAI...

Description of Work
tankess waterhearer

Category water heater repair

Cost $5,200

Services Performed? Yes

Hire Again? Yes

Work Completed On 04/16/2021

5.0

04/12/2021

On a Sunday, the stand pipe that drains the washing machine overflowed, we checked Angie's List and called Custom Plumbing and they sent someone within 20 minutes to cable the line, in the rain. A few days later, a camera was used to find the damaged sewer pipe and with ground radar the area was located under the foundation. Containment was set up and the crew jackhammered the foundation and dug d...

Description of Work
Plumbing

Category excavators,plumbing,drain cleaning

Cost $10,000

Services Performed? Yes

Hire Again? Yes

Work Completed On 02/19/2021

Images

Review for Custom Plumbing of Arizona - 2120 E Rose Garden Ln, Phoenix, AZ - 39293698

+3 More

Service Provider Response

You’re an awesome customer ! Thanks so much for the great review. All the best, Vince
5.0

03/30/2021

Jessie is AMAZING!!! 100 star review for his professionalism and customer service! Recommend them 100%

Description of Work
Gas Line

Category plumbing,drain pipe,gas leak repair,drain cleaning

Services Performed? Yes

Hire Again? Yes

Work Completed On 03/30/2021

5.0

03/26/2021

Replace toilet water shut-off, wax ring, and flange.

Description of Work
Custom Plumbing arrived on time and completed the work quickly, professionally, and cleanly. They provided an estimate before starting the work and kept me informed as they proceeded

Category plumbing

Cost $499

Services Performed? Yes

Hire Again? Yes

Work Completed On 01/08/1970

5.0

03/24/2021

great, they didn't take that long and it cost exactly what they quoted me. would use again.

Description of Work
sink replacement

Category plumbing

Services Performed? Yes

Hire Again? Yes

Work Completed On 03/26/2021

5.0

03/21/2021

This is my 4th time working with Custom Plumbing and it ABSOLUTELY will not be my last. They have legitimately saved my a** from plumbing issues at both of my properties and my businesses. Their service is fast, phenomenal quality, and every member of their staff from the office to plumbers to the owner are just all around friendly nice people. I’ve personally recommended them to my friends and fa...

Description of Work
washer valves replaced

Category plumbing

Services Performed? Yes

Hire Again? Yes

Work Completed On 03/21/2021

5.0

03/20/2021

These guys are fantastic. They called quickly, they came to the location quickly, identified the location of my main sewer line quickly and (most important) did the work quickly. Plumbing work is never cheap, but it helps when the services are of such a high calibre. Shane is an excellent representation for this organization and I fully intend to use them whenever I have a plumbing problem. Thank ...

Description of Work
Location of Main Sewer

Category plumbing

Cost $4,700

Services Performed? Yes

Hire Again? Yes

Work Completed On 03/19/2021

5.0

03/17/2021

Very professional and courteous. Had some initial issues with the job, but the customer service was perfect. They came out the same day and resolved all my issues at no cost. The final product is excellent and I highly recommend this company. Johnny and Jose did a phenomenal job. Vanessa was awesome with customer service

Description of Work
Toilet Install

Category drain cleaning

Cost $900

Services Performed? Yes

Hire Again? Yes

Work Completed On 03/17/2021

Service Provider Response

Thank you for your business and review !! All the best

Services Offered

Drain cleaning, Trenchless sewer repairs/replacement, anything pertaining to plumbing service and repair, no job too big/small, commercial and residential

Services Not Offered

pumping of grease traps or septic tanks

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
Yes
Payment Options
Visa, MasterCard, American Express, Discover, Financing Available, Check
Senior Discount
yes
Emergency Service
Yes
Warranties
Yes