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"Gabe was AMAZING! Very knowledgeable and professional. I appreciated the integrity as I was previously told I needed a lot of work done and he explained why it would be redundant."

"Damian showed up on time. I had him do 3 electrical jobs for me. He did an awesome job for a great price.If I ever need anymore electrical work done, I am definitely calling Damian again. If you want great work at a reasonable price call Damian, you won't regret it"

"Daniel arrived on time. Started on installation of new system inside and outside. He was very attentive to details and made sure everything was done correctly. Daniel was polite and friendly. Great example for your company. The old unit was removed and area was left clean. Mark arranged the date and thoroughly discussed costs. The estimate he presented was less by 5 to 6K than other companies. Very pleased I selected this company. Thank you A/C and Plumbing Pro."

"DO NOT HIRE THIS COMPANY OR PATRICK RILEY/ISLEY'S I had an extremely disappointing and unprofessional experience with Patrick Riley during the installation of a new AC unit, which cost $17,000. I initially called George Brazil but was told their sister company Patrick Riley was available sooner. Despite the substantial investment, the service was far below what was promised and honestly worse than a McDonald's employee. We started off the day around 7am when Ivan rang my doorbell, upon answering I was given a finger to hold on as he was on the phone asking a buddy to bring him Ibuprofen (for what I can only assume was a hangover as he later laid in my lawn throwing up). This was just the beginning of a series of issues that made the entire process a nightmare. All three technicians entered and exited my house with their shoes on, leaving dirt and debris throughout my home. They were unprofessional and did not know what they were doing. I overheard the technicians discussing their mistakes and expressing uncertainty about how to complete various tasks. Their conversations included phrases like “It’s whatever”, "we can make that work" and “You need to put it on the bulb, the bulb, the bulb. You really gotta start learning these words." reflecting their lack of professionalism and knowledge when it came to installation. The installation, which was supposed to take the length of the work day, stretched to 13 hours and still wasn't completed (and isn't at this point, a week later). They left caulking on my floors and in the garage, without cleaning up or communicating either. They left my bathroom sink dirty and broke the soap dispenser in there, again with no communication. My driveway was a mess the entire time, with the contents of their three vans laid out across my cul-de-sac. I had run to the store to get them electrolytes in addition to the 6+ water bottles they each got, and they were so kind to leave the empty Body Armor bottles I had purchased sitting in the driveway for hours. I received no confirmation paperwork of this transaction (quite a shady business practice imo). They left the customer warranty booklet on a shelf in the garage rather than giving it to me directly and nobody taught me how to use the new thermostat. Additionally, there were white paint marks left all over my garage, driveway, and entryway, which they had admitted to knowing they left after the fact, but no communication was made to me. In the middle of the day, Ivan (who asked for Ibuprofen as he arrived) was found throwing up in my front lawn by my neighbors. No communication was made to me whatsoever, and he continued to touch my property (including my thermostat) with his unwashed hands. I'm a very reasonable person and am able to forgive a lot, but the lack of communication on all fronts is gravely unprofessional. Throughout the job, the technicians took multiple phone calls, some of which included the repeated use of the n-word in front of an underage child. They lied about many aspects of the job and have consistently failed to return my calls, providing excuse after excuse for why the issues have not been resolved. Based on my experience, I strongly advise potential customers to seek alternative providers. I wouldn't wish this experience on anyone. What was supposed to be a day has turned into over a week with no resolution in sight. The lack of professionalism, respect, and competence demonstrated by Patrick Riley and George Brazil is unacceptable, and I hope my review deters others from making the same mistake."

"Very quickly determined the problem and repaired on same day. Two different occasions, two different problems."

"I waited 4 weeks for them to come down for a Generator install estimate. 8/21/23 and they were a no show...no call, no nothing. Horrible customer service. I wouldn't hire them to change a light bulb. And NO MR. ELECTRIC.....my appointment was scheduled for the MORNING and I kept the email that says that. If you'd like to see it.....send me your email and I'll forward it to you. There was NO confusion on my part. It was YOUR company that dropped the ball. Time for you to OWN IT and don't blame the customer who waited 4 weeks to only get stood up. Here's the email YOU guys sent me.....Read it. It says IN THE MORNING. Hi Brian, Thank you for scheduling an appointment with Mr. Electric, a Neighborly company. Your appointment is scheduled for Monday, 8/21/2023, in the morning. If you need to change your appointment, please contact us at 480-503-1339. For more information and to prepare for your service, please Click Here. To track the status of your appointment, please Click Here. Thank you for choosing us to service your home!"

"This company is nothing but a scamming company. Will not tell customer the pricing up front but will charge credit card without an invoice at time of working on unit. Overcharge for warranty item. $1904.40 to install warranty circuit board. They will not contact me by phone nor email. Paid $4,000 for their program which does not good when they over charge to install warranty parts. THIS PART OTHER CARRIER COMPANIES CHARGE $110 NOT $1904.40. SAVE YOURSELF MONEY AND DO NOT SUPPORT THIS SCAMMING COMPANY."

"Replacing a 15-year-old HVAC system in Sun City Festival is a big decision, and choosing the right installer is paramount. I received three quotes from well-known, established HVAC companies, but ultimately, I chose EHR Nguyen, and I couldn't be happier. What set them apart was the direct communication and expertise of the person actually doing the installation. Unlike dealing with salespeople and customer service reps at larger companies, EHR Nguyen provided upfront explanations about every aspect of the installation process. This transparency was incredibly comforting. It's often said that the installation is more important than the equipment itself, and EHR Nguyen exemplified this perfectly. They installed a 5-ton Goodman, two-speed, R32 HVAC system with meticulous professionalism. Every step of the process was not only explained to me in detail but also documented with pictures and videos. This level of thoroughness and attention to detail is truly rare. Beyond the exceptional workmanship, the cost was also a significant factor. The quotes I received from the larger companies were between $4,000 and $5,400 more for the same equipment and warranty! EHR Nguyen provided incredible value without compromising on quality. If you're in need of HVAC repair, replacement, or installation, I wholeheartedly recommend EHR Nguyen. Their expertise, transparent communication, and dedication to a flawless installation make them an outstanding choice. Don't let fancy marketing and big company names fool you – the quality of the installation is what truly matters, and EHR Nguyen delivers that in spades. Jerry"