Get matched with top window shutter pros in Cowlic, AZ

"INDICATED THAT GREG DID NOT SHOW UP EVEN THOUGH IT WAS CALLED AND PROMESSED THAT HE WAS GOING TO SHOW UP, AND WOULD NOT RECOMEND THE SERVICE"

"Great job!"

"So easy and friendly. Excellent service."

"Horrible customer service and the product is only getting worse over time. I have ordered 16 shutters from them over 5 separate orders during the last two years. A recent order late last year came with parts missing and getting replacement parts was a hassle because I had to provide pictures. How do you provide pictures of missing parts? My most recent order arrived without the mounting strips and blocking strips being pre-drilled. I received the screws and screw covers but no holes for them. After multiple back and forth with "Angie" from customer service I was forwarded a poorly spelled response from their supplier stating "usually" they don't pre-drill holes. Usually? All of my other shutters over the last two years were pre-drilled. I was then told it was my fault because this order was a single panel shutter vs all my previous orders being dual shutters and I would have to pay to get replacement strips with pre-drilled holes in them. What does a single vs a dual shutter have to do with whether or not holes are drilled in hanging and blocking strips?"

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"The gentlemen were professional, courteous, and knowledgable. They did a great job. Only less than positive comment is "I wish they would have washed the window sills after finishing the job". Other than that an A+ job."

"The difference between a good, great and amazing company is not just the quality of the finished product, but also how the company interacts with their clients and addresses any issues that may arise. That is what makes ASAP an amazing company! We were displaced from our home for 5 1/2 months due to water damage caused by a plumber installing a water softener. We called ASAP to complete the reconstruction on recommendation of a friend as we were not happy with the ethics of the remedial company the plumbing company had called in. From the very beginning ASAP was by our side. A few "bumps in the road" were handled quickly and efficiently, and it was quite evident that this is a company that cares about the quality of their work and the client relationships that they build. A very special thanks to Tony for taking the time out of a very busy schedule to meet with us to address some minor concerns; Doug - a huge thank you! Your personal attention to our situation and helping walk us through the muddy waters of dealing with a 3rd party claim was amazing! Couldn't have kept my sanity without your help. John, our project manager - words cannot express how thankful we are for all of your hard work and support throughout this entire process. Your personal attention to your clients is unsurpassed! You are a gem! Last, but certainly not least, a huge Thank You to all of the crews that worked on our home over the last several months, not only did you meet expectations, you exceeded them by far. Excellent, quality work by all. Thank You ASAP! Tracy & Chris Ryan"

"I installed Pella doors and windows 2007-2016. I have a beautiful Pella Walnut door/with sidelights. The panels shrunk and I need to re-stain some small exposed areas. I'm writing bc Pella gouges its customers. Today I received a quote for $248 ... that's right, for ONE QUART of stain. I called and complained and that price was discounted to $168+/-. NO, I can't match the stain with other stain manufacturers. I am stuck w/PELLA. Fyi, every PELLA installation over the years was BAD. They hired sub-contractors and every time I had windows or doors installed I got new sub-contractors. I swore then I would file a complaint on Angies List and I never did. But today was over-the-top. In order to get this precious quart of stain, they also required that I sign a 9 page contract (that was waived). So, after 15 yrs of Pella I feel exceptionally qualified to file a complaint and alert consumers. They have great glossy ads, and they have a great product, but if you want service, you'll definitely want to choose some other window and door company. Don't be as foolish as I was."