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Recent Septic Tank Service Reviews in Wickes

  • Allied Plumbing & Drain Service Inc
    5.0
    After we had the holding tank for our septic system pumped out, Cory inspected the pump and determined that it was burned out, which I had suspected. He came the next day to install a new pump with a higher horsepower rating. When removing the old pump it was apparent that there was a great deal of pressure in the pipe. Since our house is quite a drop below road level, this was not surprising. With the new pump installed it was apparent that something more was involved as the pump could not handle the pressure being built up. With help from the previous owner of the house, Cory found a connection where the wastewater pipe had gone to the leach field distribution box. By opening the valve to the lateral system a good flow of wastewater was established. Cory determined and I agreed that the problem was with the Village Wastewater system, but that the original lateral system would work fine for many years if needed. I had Village Wastewater come out the next day and found that their system would require a pump that would push the wastewater uphill for a further half mile to their mains. This excessive distance is undoubtedly what overtaxed the original pump that had been in use less than 5 years. Two men from Allied came out the next morning to see if I wanted them to find a stronger pump to connect to the city system. I showed them what Cory had done to solve the problem and confirmed that the city system is not actually a sewer system but only handles the wastewater overflow from our septic tank. With this information in hand, I decided to stay with the solution Cory had come up with as this will be trouble free for many years as opposed to the city system that is likely to burn out pumps every few years. I was very satisfied with Allied and with Cory's problem solving to come up with the best long term solution for us
    George R.
  • Allied Plumbing & Drain Service Inc
    5.0
    Very professional.. Prompt and called when their ETA changed. I just want to know how a guy can use 2 sticks to find my underground septic lines, amazing! Would definitely use them again. They were very honest and tried to save us $$ by diverting the laterals that were saturated. This so far has solved the problem without having to replace the entire system
    Karen B.
  • Allied Plumbing & Drain Service Inc
    5.0
    The work was done by Raymond with Allied Plumbing and he was polite and knowledgeable and the part of the yard that had to be dug up was left hard packed and appeared disturbed as little as possible. I would highly recommend him and Allied to anyone!
    Jeri J.
  • BBB Septic Service
    5.0
    WONDERFUL! They gave me advice on preventing further issues, cleared ALL blockages all the while maintaining a professional and courteous demeanor.
    Verleen S.
  • Smitty's Septic Service
    5.0
    We've been very happy with them. He is very professional and very dependable. He is also very informative when he's doing the service.
    Kip B.
  • BBB Septic Service
    5.0
    Not knowing anything about a septic system myself, the gentleman that came to the house (Jon) was very patient with me and all the questions I had. Very informative and professional. Offered great advice for future maintenance. I would highly recommend BBB Septic!
    Tim B.
  • State Line Septic, Inc.
    5.0
    First, we had moved into this house recently and, not knowing how long it had been since the septic was service, thought we should have it pumped to reset the clock. Our driveway is steep and the tank is maybe 80 feet behind the house and further down the slope. Being new to the area, we called several septic tank vendors including a couple on Angie's list. We were told and quot;not enough lineand quot;, and quot;addition $ for mileageand quot; when office was and lt; 10 miles away, and quot;not enough pressure for uphilland quot;, and quot;extra charge for and gt;50 feetand quot;, etc. We kept looking, doing a web search, then a Better Business check. I am so glad we did because I've just added a great business to Angie's list! I talked to Jennifer, of the husband/wife owners. I gave her our address and described the lay-of-the-land. She said: and quot;No problem, We live and work in Bella Vista and hills with steep driveways are normal.and quot; She also said had more than enough line (think she said 200 feet!) so not an issue or an extra charge. We discuss pricing and based on 3 full baths, she estimated tank size and quoted $180 while some others quoted over $300 after all their $extras. On the day scheduled for the job, they called an hour or more before our appointment to say were running a little late. Even so, they arrived not long after the original time. Before they started Jennifer discussed an issue - they had stopped to fill up with gas before coming to our house. While the drive was not an issue, some gas was leaking from the gas cap area onto the drive and she didn't want runoff to damage plants. She ask if they could return after emptying the truck's septic storage which would raise the back side and prevent gas leakage. We are retired, so that was no problem and we appreciated her caution. Upon returning, we learned they were very familiar with our house and gave us some history. This system pumps water waste UP the steep hill to the large front lawn so that the water disperses over the lawn. The original builder put the pump into the septic tank, which put the large and expensive pump at risk, among other issues. Based on their recommendation, a previous owner had installed a separate septic tank that fed only waste water into the original tank/pump. It is now a better system with much more capacity then most 3 bath homes. They answered all our questions about the system, how to maintain, etc. Jennifer referenced their website which has information on septic care and I found it very informative. They also honored the original $180 quote even though the additional capacity required more pumping and we would have understood a price increase. Obviously, our future price will be more and they told us how they would have calculated for our capacity. While in the $300 range it would be based on capacity and not miles from the office or feet of hose! They told us the tank had been pumped about 3 years prior and with standard use we should plan on about 3 years between service. Having moved from city sewer system with a monthly fee around $35, we will smile the next time we call them! We will be using State Line Septic in the future and would not hesitate to recommend them - even if it took me a while to do this review
    D D.
  • State Line Septic, Inc.
    5.0
    Prior to the service call we had several phone calls asking questions so that we understood what needed to be done. They were very courteous and extremely helpful. I was concerned that we would have issues with the service because of the rocky terrain and slope of our back yard, but they came prepared and did an awesome job
    Jazmynn C.
  • Smitty's Septic Service
    5.0
    They are on time and do an excellent job. They clean up and never leave a mess in our yard. They are in uniform and are very professional. You can call and get the price in advance and the price is never more than they quote.
    Marian N.
  • Mr Rooter Plumbing of Northwest Arkansas
    5.0
    The gentlemen that came to the house to perform the service were very friendly and proffessional. I have no complaints at all and only praise for their work and attitudes.
    Terrie M.

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septic tank services in Wickes

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