Get matched with top water and smoke damage repair specialists in Laceys Spring, AL

"I can't say enough good things about Rick-N-Ball Restoration. They did a master bathroom remodel for me and I am thrilled! They are professional, friendly, dependable, hard working, ethical, trustworthy and perform superior work. My phone calls/texts were answered quickly. Questions/concerns I had were answered and taken care of. I was included on all decisions and I felt like part of the team. I will not hesitate to use them in the future and I highly recommend them. You will not be disappointed."

"Outstanding service...Rick N Ball came in under my budget...helped me make smart choices...kept me informed every step of the way...worked around my schedule and left my property impeccable...could not recommend more highly. Choose them first."

"Top notch company!"

"Sawyer(owner) is expert at his profession. He has some of the best technical team in the business. He is fair, honest, thorough and his work is professional, timely, and turn key. We had serious mold, mildew, dampness, bugs, and impact on our floors and support joists. Sawyer and his team dug around my foundation and installed drainage pipes, those lead to collection areas and then to pumps to expel the rain water runoff. Also the entire crawlspace was sealed and a commercial grade dehumidifier installed. Heavy floor barrier as well. He also installed more lighting and moister monitors. That was just our main house. We also have a 2500 foot guest house where the identical service was installed. That was 5 years ago and it all works beautifully- in fact when I show it to neighbors they say “dam I could bring my sleeping bag and camp out down here”. We’ll guess what my daughter got for Christmas- the same service for her home! Sawyer saved my house from more serious damage and improved our health. I think Crawlspace’s should be outlawed unless Ed built with these features. Whatever you spend you will get it back plus when you sell and know you are living well in the meantime- don’t waste time with rookies and fast Eddie - do it right and sleep better!"

"On May 25, 2022 I spoke to a representative of the Mold Test Company and explained that I had recently inherited a property and had not been lived in for quiet some time and was beginning the restoration process to make it livable again which included having a mold test completed. I was quoted $499 for the complete test in addition to a $50 deposit that was required to confirm appointment. I made it clear that I currently lived over 4 hours away from the property needing the test but we agreed upon a date and time that worked for all parties. Deposit was paid over the phone for confirmed 11am on 5/29/2022. I arrived at the property at 10:40am yet the technician called me about 15 after 11am to inform me the he was 15 minutes away. Arriving at church 11:30. We walk through the property and he gives me some information and points out a few things and then prepares to set up his equipment only to realize he would need a generator to complete being that the home isn’t occupied and has not been for quite some time, there is no electricity. I point out that I was not informed the equipment needed electricity although I mentioned the property had been closed up for years when making the appointment. As the expert and professional this should have been clarified prior to confirming appointment or taking payment. Technician informed that he had a generator but it wasn’t with him and he lived about 2 hours away so the appointment that I had driven 4+ hours to make would have to be rescheduled. It then took almost a full week for someone to return and follow up about this issue in which the solution suggested was to Mail this company the keys to my property to conduct the test in my absence and hitch was a red flag because I don’t know them for one and if I’m not there to see them test my property how do o know they’d even travel back to my property and complete a test instead of just telling they did and charging $499. I refused to send my keys and instead asked for a refund of my deposit. I was told he would submit my request and ended the call About a month later I still had not received my refund or any communication of it so I called and after several attempts spoke to someone who informed me that my refund request was denied because the technician said I refused services at the door and something else about canceling rescheduled appointment when nothing was every rescheduled to begin with and service was not completed bc technician did not have the necessary information equipment. I total LIE over $50. My $50 that I work hard for and have already been more than inconvenienced over. I have tried multiple time to remediate this issues but I just keep getting shuffled around to leave voicemails and no answers about my money. This is extremely unprofessional and unreasonable. I will follow up with the BBB and CFPB as well. Unacceptable and should be removed as a reliable referral from Angi"