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"This review is more than a year overdue, but I was very happy and satisfied with the job done by Brick Restoration Inc. I had a plumbing leak (frozen pipe break) in the wall behind the kitchen sink, and the repair could only be made from the outside wall of the house. BRI quoted me a very fair price for brick removal and restoration. When it came time restore the hole in the brick, BRI came back out and filled in the hole with all new bricks. Since it is nearly impossible to find the same kind of bricks, their brick layer was very skilled at painting the bricks to match the existing bricks. I was very happy with the work that was done. I will call BRI again if I ever need brick more brick work done."

"The plan on this job was to protect the pool from collecting debris with a plastic tarp. In the demolition process, the crew damaged several coping bricks. The framing, rebar, concrete pour and stamping went otherwise OK. They were late removing the tarp due to needing to work on the brick, and it later rained, covering the tarp with water. Joe offered to cover the coping brick damage, sending a guy at the end of other jobs to chip the broken bricks out over the course of the coming week. He damaged a finish tile. Also, the number of “damaged” bricks seemed to increase as we went along. We were not able to remove the tarp when anticipated due to the additional coping demo, and it stayed on over the rains leading up to the 4th of July weekend. Joe's original plan was to clear any water from the surface of the tarp with a submersible pump, removing the debris along with the tarp. This did not work due to the amount of water that had collected. He cut the tarp to remove it, with the debris falling in the pool. After a few days of brick chipping, I started asking for a new schedule. Joe told me to call the office. I asked this question repeatedly, sharing my frustration with the way the job was going. She eventually told me to talk to Joe when he arrived with the crew on July 9. When he appeared on the 9th, he went back to check on his guy and quickly went back to his truck. I flagged him down to give him a spare finish tile and ask my scheduling question. He drove away while I was talking, indicating that he had to get to another job. I waited for a while, then called the office to complain about being disrespected and still not having a schedule. I was angry on this call, but did not yell or use profanity. Joe returned to my home later that morning. I opened the door when I saw him. He came at me with balled up fists calling me names and threatening to beat me. He felt I had been inappropriate with the “seventy year old woman” who answers the phone at the office. He threatened to beat me again, called me some more names, and walked of the job. I have a recording of most of this interaction from my Ring doorbell camera. This was an $8000.00 job. I have paid everything save $650.00 that was due at the end. I will likely incur expenses that exceed this amount in having the work completed, if I can get a contractor to finish the job. Additionally, my pool service company indicates that they will charge $1500 to clean the construction debris and another $1500 to restart the pool. There will be additional expense in replacing the water to be drained in the cleaning process. So if you don't mind a contractor that bullies his way out of a job with threats of physical violence when things go south, Houston Solid Concrete is for you. Otherwise, steer clear. They only get 1 start because 0 is not an option."

"This was a job that should have been 2 days. All concrete was paid on 4/30/25. He did not start the job until 5/5/25. I was concerned about how long it took Roy to start the work. On the start day 2 of his family members showed up and 20 minutes later Roy showed up with another family member. Then Roy left taking 2 of his guy and leaving 1 guy to work. The guy that stayed did the grinding on one side of my home. Roy came back at 6 to pick the worker up. This guy said he was a cousin just helping him out. The next day there was a different guy he brought to my home. Another cousin who also advised me Roy called him to help out and he is visiting from Atlanta for 2 weeks he dropped him off at my home around 9 am and didn't come back to get him until 10 that night. This person the rest of the grinding at my home for 2 days removing the old mortar. On day 5 or 6 there was a different man named Chester and once again Roy dropped him off and left. This is the guy who was doing the actual tuck pointing. From day 5 until day day 15 this man was dropped off and the whole time he was here there was little to no work completed each day. In the beginning I assumed he moved slow because he was older, however as I watched him more over the next few days I noticed he couldn't keep his eyes open as I talked to him. This guy would nod off in the middle of a conversation and i asked him if he was ok his reply was its the weather. There was 1 particular day he was sleeping on a bucket in front of my house waiting for Roy to come back and mix the mortar for him. I advised him he couldn't be in front like this and I offered him some water and said he could sit in the back yard. Every morning Roy would drop this man off and leave. I watched him sit in my driveway for 2 hours doing nothing and he would do about an hour of work and leave. This took place everyday. This is why this 2 day project turned into a 15 day nightmare. My neighbours also noticed he would walk across the street and stand there for 20 minutes and nod off or leave again. So basically this was a drug addict that he had working on my home. After day 10 explained to Roy once this part of my home is done I didn't want to do anything more work going forward. pointing is done at the bottom of my home, I didn't want to do anything else with my home since deposit that I gave him for the full amount of the work that should have been done was enough to cover the tuck pointing around the bottom perimeter of my home, Made it very clear to Roy that i did not want to move forward with anymore work because stated he wanted to bring in some guys to start on my front porch and i advised him no more work will be done and i have a video of me telling him this. On Saturday 5/17/25 Roy thought I was not going to be home. And as usual he dropped Chester off and left. Well Chester sat in my driveway for about 2 hours he didn't do any work or attempt to put back my bricks that were removed and he left at about 11. Around 12:30 I was hearing some bumping and banging on my roof so I looked outside and saw a different guy messing with my chimney. I asked the man. What is he doing on top of my roof messing with the chimney, and he advised me that he was the tuck pointing guy. This man came on my property without my knowledge and he didn't ring my bell to advise me he was going on my roof. I told him to get off of my roof and as far as I'm concerned no one should be up here messing with my chimney. When I asked him where Roy was, he said he did not know who Roy is. I said well, who sent you over here. He told me a guy named Mike asked him who is Mike? He said that is the guy that he works for. Roy was trying to be slick because he thought I was not at home so he tried to start another project and hit me with another bill when i made it clear to him i did not want to move forward with any other projects as we discussed. I've never heard of this Mike person before. So I instructed the man to get off of my roof. And to get the letter off of my gutters, at that time someone named Mike shows up that I have never seen before and he said Roy asked him to find someone to do the tuck pointing. I then asked the guy who was on my roof. Where is Chester. His reply was no one was here when he arrived. 30 minutes later, Roy shows up and I told him why do you have someone doing work on my chimney, when I clearly told you I was not doing anymore projects. I advised Roy the bottom of my home is not complete so how are you starting on another project. He called himself being slick and was going to hit me with another bill. I also told him that he's been at my house way too long. Doing a two day job that has taken almost 16 days. Roy had Chester remove 2 layers of my bottom bricks that sat stacked up in my driveway for 5 days strait. The bricks that he removed from the bottom part of my home, sat in my driveway for 5 days.We got rain in my in Chicago and it rained in my house.I also called Roy to tell him I got water coming in my basement from the bricks that were removed 3 days ago and his reply was OK and what do you want me to do about it. Roy never called me or sent me a text to tell me that someone will come on my roof to do anything which he did not have permission to do. The person that was on my roof never ring my doorbell. They came on my property without me knowing anything about it. He didn't know who Roy was and I didn't know who Mike was. This is totally unacceptable. This whole project has been a nightmare and Roy hire drug addicts to do the work in my house. This Chester guy said that he was sick, but all my neighbours noticed how he would leave and walk back and forth across the street. They watched him everyday and would contact me asking what is he doing walking back and forth. the day that the project was finished. I stayed in my backyard watching him and I noticed that he would leave and come back. He would leave and come back. He did this about 5 times this day. On 5/19/25 the project was done and it looked horrible. When I walked down my driveway there was another young man that i had never seen before with a runny nose. When they all were leaving, I asked Roy is this the finishing product? He said yes. I also asked him about the clean up and his reply was I will call you. So all this trash and garbage was left which should have been cleaned the same day. The next morning Roy called to say he could not come by to clean and to put his stuff under my shed. At this time I knew if I waited on him this trash would be in my driveway for another week or more so I got up and cleaned it myself which took me about 6 hours to complete. On Saturday 5/17 Roy tried to be slick and thought I would be home on that Saturday and he sent someone to my house without my knowledge and without informing me. I would also like to mention he had another client yelling at him about a job he was doing and the man said "verbatim " I paid you all this money and you did not finish this job. Roy had him on speaker phone and now i see why he was cursing and yelling through the phone. Because by the end of this whole fiasco, I felt the same way. I am requesting $3800 of my money returned. Because this is the amount that is going to cost to have someone come and redo what he hired drug addicts to do. I will provide pictures and surveillance videos of each day as well as the conversation that took place."

"This company did a very professional job. All possible additional costs were disclosed upfront. No surprises. I will use this company again in the future."

"Alex and his brother were excellent. Communication was on point. Price was very reasonable. They did insanely quick work. I had the entire front half of my house redone (driveway, walkway, storm drains) and they did it all in 3 days. They took photos during the process and kept me updated. Several methods of payment. Will 100% reach out to his team for future projects."

"I do not recall him stating that we (homeowner) could get the permit, only that they rarely have needed to get one, and in fact he could only recall one instance in which they needed one. He also initially stated that they use a third party to get the permits, hence the high cost of the fee. He later texted me that one of their managers could get one, as they have an account with the city. Unfortunately, I did not record the conversation, in order to provide further veracity to my review, but with what I was told during the phone conversation regarding a permit not being needed to replace the driveway, and several text messages we exchanged, I stand by my original review regarding the lie of the permit not being required."

"It was a smooth experience. Jason and his crew did an excellent job. Always on time and came to work. If he said they will be there at 7:30 a.m., they were there started working. Jason handled getting the permits required by the city and met with inspectors. Quality job and no issues after the work was completed. Would definitely recommend and hire again for any future jobs."

"Called Mario when our first concrete person kept making excuses as to why the cement truck couldn’t come and pour and he started 5/13 and now it’s 5/23. Mario was referred to me by my realtor and so the process began all over again for us. Called Mario Friday late morning he came to see our driveway Friday 6:30pm granted the previous flight by night Carl Mulle Concrete Services had already ripped up the driveway concrete and had about 1/3 of the rebar and form in place. He claimed it had to done in 3 separate pours, we learned how wrong he was. Mario explained what needed to be done, he had to redo part of what had been laid down but said I have called the cement truck company in advance of our meeting. My crew and I can start Saturday 7am and the cement truck will arrive 8:30 am. We agreed to price which was very fair considering we were out a lot of money. We didn’t know what to believe and expect. The crew came Saturday at 6:30am, cement truck came at 8am. Mario and his crew got down to business and poured 20 yards of concrete. That’s 2 trucks, Mario said we should have the work done by 1pm. He did better, it was done basically by 12pm. Unbelievable! The precision and detail of each worker was outstanding. It was a team effort all around and we couldn’t be happier to have this project complete. We haven’t been able to use our driveway for 2 weeks thanks to Carl Mulle. Mario and his crew are very professional and the quality and craftsmanship shows."

"They were fastand efficient. Went extra mile by filling some holes in my yard."