My gas dryer decided to die on a Thursday evening. It just wouldn't heat up. So I called Expert Appliance Services and asked if they had availability to come look at it the following day, a Friday (when I was looking at potential services, I saw on their website that they had evening and weekend appointments at no extra charge). They gave me a time between 5 and 7 pm. This worked out perfectly, as I didn't have to take much time off of work to meet them at my house. They called me a 1/2 hour before arrival, showed up and determined it was the gas ignition, but they didn't have the part with them. They told me they'd try to get the part the next day (Saturday) and if they could, they'd come back that same day and fix it. Turns out they couldn't get the part, but they did call to tell me that, and set up another appointment for Monday, again between 5 and 7 pm. Again, called me a 1/2 hour before arrival, and not only fixed my dryer, but vacuumed all the built up lint inside it. Very happy with the service all around.