Long Fence salesman and workers were exceedingly polite and personable, inspiring confidence. However, Long Fence initially executed (8/23/2011) a remarkably inferior job, did not provide the R-38 level of insulation which they sold us, nor install baffles. Shortly after they completed the initial work and as part of a complete home energy audit, Energy Efficiency Experts discovered that approximately an inch of cellulose had been added to our exiting fiberglass insulation, assessing our existing attic insulation to be nearly the same R level as it had been assessed to be by the Long Fence salesman before cellulose was blown in. In addition, baffles had not been installed and nearly 30% of our attic (all the way around the perimeter) completely lacked insulation, attic fan penetrations were not properly vented or elevated enough to keep from dripping onto the insulation (with potential for molding), can lights were not properly enclosed, and top plates and attic penetrations were not sealed off. We spent three months appealing the workmanship of this job with our credit card company, submitting documentation from two other licensed insulation contractors that the original work had not been satisfactorily completed. As part of this process, our card company informed us that Long Fence protested that it did not have to provide us with an R-38 level (which was listed on our sales sheet and used to sell us the job ) because it was not stated precisely this way in the contract by their salesman. However, through the Angie's List mediation process (we found out after the fact a condition of which is that they receive nothing below a "B" overall rating on our job), Long Fence workers returned, spent twice the time redoing the work as they spent on the initial job, and delivered a satisfactory level of workmanship (according to the inspector hired to review it). Baffles were installed and we now have an R-38 level of insulation in our attic. Finally beware: Long Fence did not inform us that there were existing state and county rebates for which we could have been eligible because they are not certified by these specific programs to participate. If you decide to use Long Fence for insulation, be prepared to spend many hours educating yourself about what should be done and ensuring that they deliver what they promise you.