I have had the very unfortunate experience of using Dormar more than one time, hoping I was just getting unlucky with them. No such luck (hah). Let's break down the jobs! ------------------------------------------------------------------ Job: Compressor Motor Replacement and Attic Duct Replacement ------------------------------------------------------------------ Quality of work was fine, but they are without a doubt the least organized company I have ever worked with. I've never once got a call back when they said they were going to call back. I've never got an appointment scheduled without at least 2 calls to their office. As I said, the work is fine, but they don't seem to communicate internally, and trying to get them to do work is like pulling teeth. There was a lot of phone tag, and a lot of "Wasn't Dormar supposed to call me 2 days ago?" moments. ------------------------------------------------ Job: Bathroom Vent Fan Exhaust Pipe Extension ------------------------------------------------ I won't get into the details here, beyond saying they ran an exhaust flex duct right across the top of trap door that leads into the attic, which is just a bizarre thing to do. Tough to get into an attic with ductwork on top of a trap door. And I've never had an installer tell me that they would have done something a different way, but their ladder wasn't tall enough, and Lowe's didn't have flex duct long enough, and hey, can we borrow some spray foam insulation? Come on, Wes. If you aren't equipped to do the job right, then LEAVE and get the stuff you need. After delaying this job two times, I would rather delay a third time than have you guys throw together a s*** job just to say that you got it done. We also got a rather disrespectful blurb from the technicians, Wes and Jeremy, on our last invoice. Apparently we told him to install the exhaust line in a way that would make it extremely difficult to get into the attic. Sounds like a great idea to me. ? And I don't think they thought that we would ever see their notes. I was pretty enraged, and not at all surprised by now. I just want the job done, so I can avoid Dormar for the rest of my life. ------------------------------------------------------------ Job: Bathroom Vent Fan Exhaust Pipe Extension: Continued ------------------------------------------------------------ They sent some guys out to move the exhaust line, but, just like the last crew, they didn't bring a tall enough ladder. Apparently no one at Dormar takes notes or communicates. I rescheduled them to come out a week later WITH a tall ladder, then called to double-check the appointment on morning of, and they still did not show up. If I could give 0 stars to this company, I would.