Get matched with top countertop kitchen installers in Winston Salem, NC

Recent Countertop Installation Reviews in Winston Salem

• J.Ashley Home Repairs

  5.0

  I wanted to remodel my bathroom. It was outdated with a large corner garden tub and a very small shower. I had a vision of exactly what I wanted to do. Jason, the owner, came out to do an initial walk-through and quote. He listened to everything I wanted to do and did not try to sway me to do anything else. His quote was detailed and included everything we talked about. His contracts and pricing were reasonable and we happily proceeded. His foreman Matt, and his crew were superb. They arrived every day on time. Extremely trustworthy, even making me comfortable enough to leave the house. They were very diligent about laying down the tarps, keeping demo and building as tidy and clean as possible. Jason came by regularly to check progress and answer any questions and address any changes or add-ons that I wanted to do. Jane, the office manager, was quick to answer any additional questions and provide information as I asked. This was a seamless transition and I couldn't be happier. I highly recommend this company to do any and all remodeling, updating and general construction projects in the home. I would not hesitate to use them for my next one. I now have my dream bathroom and it's fabulous! Many thanks to J Ashleyshow more

  Melissa B.
• Baio & Sons LLC

  5.0

  The workmanship was exceptional!!! Tawny was so nice and helpful with deciding what changes should be made to update our kitchen. Tony came by everyday to check on the progress and to make sure everything was done properly. The whole job was done in a very timely manner. I absolutely love the finished product. It feels like a whole new room. Fantastic!!! I am highly recommending Baio and sons to use for any work you need done. It was a pleasure doing business with themshow more

  Karen K.
• Pollard Home Remodeling

  5.0

  First off, Mike is a very nice young man and a hard worker. We had been looking at a kitchen remodel but having a hard time getting good quotes and people who understood what we wanted. I called Mike and he was super friendly and accommodating to us. He made an appointment and showed up on time t discuss what we wanted. We hired Mike to do the job and he did not disappoint. While we made several changes during the project and Mike never blinked. He made changes as we requested and guided us on what was the best way to move forward. The kitchen remodel became a kitchen and bath remodel along with the laundry area. Mike did a great job and we are in love with our new kitchen and bathroom. I would recommend to any of my friendsshow more

  Jan S.
• Ragsdale Home Services

  5.0

  We have been slowly remodeling and so glad we went with Ragsdale. So far we've had a kitchen remodel, closets built, walls removed, floors replaced, custom cabinets, stairs rebuilt & more in the works. Forest has a good eye and has been able to improve on our ideas.

  aidan s.
• Marble Granite World

  4.0

  This is probably the most painful review that I have ever had to leave. It’s most painful because the process was so easy and we were SO sure to have made the right choice. Our Sales Associate was amazing. They had a great selection. We were able to quickly obtain a sample. I could go on and on about why I thought this was going to be the most amazing experience. But then it happened. Generally speaking, I wish that there was more “coaching” for getting ready for templating with an older home. The old cabinets were not level. As a matter of fact, they were way out of level. That’s on us. MGW was able to re-schedule our template appointment, which was wonderful. Still, we have nearly ½” gaps between the wall and the countertop due to “old walls”. Okay, that’s on us. We gave them our sink, showed them our existing cooktop and followed all other instructions. They measured the cooktop and took the model number. On installation day, the hole was measured, the cooktop was measured, again. All seemingly great news until my electrician arrives to install the cooktop and the hole is too big. He has to build a smaller square to support the glass cooktop that was solely resting with fractions of inches of support from the countertop. I am told by one of the owners that it “meets specifications” and “is normal” since it’s not “falling through the hole”. “Unless it’s falling through the hole, we did our job.” This was his “hill”! He stood aggressively firm in that they did everything right and in, over, 40 years this has never been an issue. So, again, we the homeowners and, now, the manufacture specs are at fault. When I tell you that I was shocked by his behavior and unwillingness, not only to, own any fault whatsoever, but blatant disregard for customer service; it’s probably an understatement. He was so defensive and self-assured at the same time. Fortunately, for me, my electrician is also a trim carpenter. I didn’t need MGW to take ownership or be responsible for these minor failures, but my hope was that they would so that I did not have to write this ending to the story. So that I don’t have to look elsewhere for future projects. Literally one person stands in the way of a GREAT referral, but I am reminded that people make, or break, the difference. Not the CNC machine, not the manufacturer specs and certainly not the belief that fractions of inches is sufficient support for a glass cooktop. You know, the thing that you rest heavy pots and pans on (up to 4 at a time). But what do I know? Clearly. UPDATE: I contemplate deeply before writing a review and only to the extent that it’s helpful for others. I hope that it rings true here. I took some time over the weekend to meet with the owner that I spoke to by phone earlier in the week. I was reminded that on two separate occasions, he came out to make some minor repairs to the countertop after install. Within the day, on separate days, he was able to come to our home to make the repair. It certainly reminded me why we chose MGW in the first place. It was a little more expensive than what we were originally considering, but it was worth it. The consideration to update my zero-star review to a four-star review is that IF this problem had not already been resolved, and irrespective of “responsibility”, I believe that MGW would have worked to make a better solution to secure the cooktop. This cooktop was existing to the house when we purchased it, but the previous homeowners purchased it in 2015. So, I wouldn’t consider it ancient. Still, it needed further consideration and I believe that this served as a learning experienceshow more

  Kendra R.
• Unique Builders & Home Remodeling LLC

  5.0

  Unique Builders did a great job and adhered to all necessary timelines. They do quality work in a timely manner.

  Zach S.
• Unique Builders & Home Remodeling LLC

  5.0

  Unique Builders always does a great job for us. They complete their work quickly and on time without sacrificing on quality.

  Spencer B.
• CAROLINA CUSTOM SURFACES

  2.0

  Sink tops were not measured correctly. Old sink basins were off set a little and when we went in to look at tops, I had photos of the tops and measurements. Even told them that the sinks were off set and the reason. When they came out to do the template, that measurement was completely ignored. When the new tops were put in, my wife complained that one of the drawers was stiff in opening. I pulled the drawer out and found that the sink was rubbing up again the drawer. I then realized that they had not measured properly. I was also told that the installers would be there at 4:30, so I scheduled my busy day accordingly. At 12:30 I get a call from the company with the following comment- “The installers are at your house, where are you!” Nothing like being 4 hours off and no forewarning and the attitude of the person who called me was not very pleasant. We replaced the tops because we are selling the house. If we were staying, we would not accept such poor workmanship I would not recommend themshow more

  David M.
• Baio & Sons LLC

  5.0

  Excellent experience. Mike’s crew is kind, professional, light hearted and trust worthy. It is so important to feel as if you are “in good hands” and with Mike and his team you are! Mike was always responsive and gave his advise throughout our project. His experience/quality that he brings to the table is worth every penny. Can’t wait for a remodel in 20 years!show more

  Victoria F.
• Baio & Sons LLC

  5.0

  They did an excellent job. We’re very clean and thorough. Kept us informed during the entire project. Would highly recommend and use again.

  Rob N.