Approved Pro
American Wood Reface
Cabinets Reface, Cabinets Refinish, Commercial Cabinet Refinishing Service,
About us
American wood reface, a family-owned business serving Charlotte, NC. We focus on our exclusive 1/4” solid wood refacing system, recognized as the industry’s premium standard. Our system is custom crafted for each customer’s home by our skilled master carpenters. Our goal is to provide customers with a beautiful, functional kitchen that will add value to their home while minimizing the expense and disruption of remodeling and dedicated craftsmen have decades of experience in cabinetmaking and trim carpentry, and are highly skilled in refacing techniques. Our materials, methods, and products are the finest available. Our own cabinet shop and finishing facility gives us the ability to offer more custom services and specialty products than other refacing companies, and allows us to more quickly respond to our customers’ needs. We place a high regard on integrity and customer satisfaction. Our lifetime warranty assures you’ll be satisfied with your new kitchen.
Business highlights
46 years of experience
Services we offer
Cabinets - Refacing, Custom, Pull Outs & Accessories. Stone Counter Tops.
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
5.062 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 97% | ||
| 3% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-25 of 62 reviews
Brian H.
Oct 2022
Complete kitchen remodel. Anyone who walks in for the first time says, "Wow." That's the best compliment a company can get. Just seeing our kitchen has lead to many additional customers for American Wood Reface. Professional, timely, and talented. One neighbor said, "I can't believe they answer the phone and respond so quickly." In today's service market, that's hard to find. We also called them back to install 20 more cabinets throughout the house.
Chris W.
Mar 2022
One of the best decisions we made in renovating our home was to hire American Wood Reface to update our kitchen. After looking at other options and obtaining multiple bids to upgrade our cabinets and replace our countertops, we are convinced we made the right choice. If you are looking to remodel your kitchen and want to make sure you are working with professionals who take pride in their work, listen to your concerns, and treat your home like it’s theirs, we highly recommend you call American Wood Reface. Our new kitchen is simply stunning, and we couldn’t be happier
Jo C.
Jan 2022
Beautiful, professional, every single window they installed work accurately and work well, perfectly functional and look nice. Their main business is to remodel kitchen and cabinet, I have seen their work before I contacted them, I want people to know how beautiful their work. I look into this company was the best company, they let me see the the cabinet. Excellent window, their job is magnificent.
Hermann J.
Jan 2021
I want to thank Bruce, Jim, Carlos, Rob and the whole American Wood Reface team for my new kitchen. I cannot believe how beautiful and functional the kitchen turned out. Everyone with whom I dealt at American Wood was friendly, professional, and very knowledgeable about their products. The two installers Carlos and Rob keep everything clean by covering up floors, appliances, and closing off the work area. They were on time, asked questions if needed and explained what they were doing. I was very impressed by their work ethic, the quality of their craftsmanship, and attention to detail. I am more than pleased with the results and would highly recommend American Wood Reface to my family and friends.
KIM B.
Apr 2020
We are very happy and satisfied with our experience with American Wood Reface. Everyone we came in contact with from beginning to end was friendly, professional, and very knowledgeable about the products. Jim, our sales person, was very easy to work with and made suggestions on wood, color and hardware that would make our kitchen cabinets blend well with the rest of the house. He also suggested cabinet design changes that would make storage more efficient. Jim, the Installation Manager, was also very easy to work with and worked with us to make some upgrades that we wanted. He also explained the whole process and what to expect. The two carpenters were very consciences of keeping everything clean by covering up floors, appliances and closing off the work area. They were on time, asked questions if needed and explained what they were doing. We were very impressed on how hard working they were, the quality of their craftsmanship and attention to detail. We are so pleased with the results that we will have them do our bathroom next. We highly recommend American Wood Reface and thank everyone involved with this project.
Response from American Wood Reface
"[Member Name Removed] - Thank you again for choosing American Wood Reface for your kitchen update. We appreciate you taking the time to submit a review to Angie's List. Our customer praises are truly our best form of advertisement. We are fortunate to have wonderful people in place to take care of our customers. As a small business, each of our team members, or what we like to call our family, is extremely valuable to us. We look forward to the opportunity to work with you again! Thank you, Bruce Zaidman and The American Wood Reface Team"
Michael M.
Mar 2019
These guys are incredible. They refaced our kitchen cabinets in North Carolina. We were so pleased that we asked them to build, install, and face the kitchen cabinets in our new house in Virginia. They are meticulous in every aspect of their work - from keeping a clean workspace to making sure every little detail of their work is perfect. This work required them to come to the worksite in Virginia, get all the measurements they needed, fabricating the cabinet boxes, having all the drawer boxes, drawer fronts, and cabinet doors fabricated in solid wood, then bringing all that material up to Virginia and spending 3 days installing and facing the cabinets. My wife and I are thrilled at the end result and continue to be impressed by the individuals who actually do the installation. I whole-heartedly recommend AMR.
Nancy L.
Mar 2019
We are back to our original beautiful kitchen and are very happy. This company is just amazing. Everyone is on time, and they are perfectionist at what they do. If you don't want to go with the headaches of a 6-8 week remodel, this is the company you want- you will have a beautiful kitchen in a week!!! Thank you so much American Wood Reface!
Response from American Wood Reface
"Thank you for the kind words Mrs. [Member Name Removed], we appreciate you trusting us to bring your kitchen back to its glory! - Bruce and Team"
Dena H.
Oct 2018
My experience with this entire company has been superb! We met Tim at a Home Show in Greensboro, N.C. and he came to the house to measure and give an estimate. We didn't need his services for another year and he held on to the paperwork until we were ready. Then Jim met us and did the contract, final measurements, etc. It took three months for Carlos to begin the work but they completely refaced the whole kitchen in two days. They set up their equipment on the deck, covered my new floors, and cleaned everything up spotlessly before leaving. They were ultimate professionals and I would highly recommend them to anyone. I am 100% satisfied with my new kitchen.
Dianne M.
Sep 2018
I am very pleased with the outcome of the cabinet refacing done by this company. I only have two complaints. First, we were told the job would take 2 days, but it actually took 3 and a half days because the drawer boxes did not arrive on time. The installer said they were due on the Monday the install began, and I questioned why they waited so long to order them. It would seem they should've allowed more time in case there was a delivery glitch. After all, they'd had my deposit for almost 4 months. Second, I was told the installers would set up their saws outside, but because rain was forecast (which never came) they set up in the garage. Their saws did not have the vacuum attachments and they did not cover anything with plastic. Sawdust was everywhere. Even though they vacuumed some of it up, it covered shelves, ladders, gardening equipment, garage opener, etc. Cleaning all that up after they left was a big, dirty job. I do love the cabinets, though! I'd hire them again, but this time I'd make sure the drawer boxes were here before they began, and d insist they do the sawing outside.
Response from American Wood Reface
"Hello [Member Name Removed], I want to apologize for the issues you had, this is not our norm. I am going to have my office manager send you a dinner gift card for your troubles. I wish I had known sooner, I would have sent someone back to blow out the garage and do a better job of cleaning up the sawdust. Regards Bruce Zaidman, President"
Heather K.
Sep 2018
We had an extensive amount of water damage to our home, and we did not want to remove countertops and backsplash to replace cabinets. American Wood Reface provided the perfect solution to repair the cabinet damage while making them look like brand new cabinets! The kitchen is beautiful and the employees were extremely professional and great to work with. I’d highly recommend their team for their work ethic and attention to detail. I appreciated their perfectionistic approach to their work and it shows in the kitchen.
Response from American Wood Reface
"Thank you [Member Name Removed]for your kind words, I'm so happy you are pleased with the results. Let me know if there is anything else we can do for you. I'm sorry I did not come by personally, but as you know I had a medical emergency and am not back to work full time yet Bruce Zaidman, President"
Diane H.
Aug 2018
I can't say enough good about these guys! This is the second kitchen they have remodeled for me and the transformation is amazing. Carlos and Patrick are extremely professional - always doing the job right and making sure every detail is perfect..... and, they are just NICE, too! I have no hesitation recommending their work. In 3 days, they had refaced the existing cabinets, added new boxes to extend original cabinets to the ceiling, reconfigured two 4-drawer cabinets to 3-drawer and tore out a small closet-type pantry and added a two huge pantry cabinets, one of which accommodated my new trash compactor. The new soft-close doors and drawers are beautiful and certainly make my kitchen sparkle! See for yourself with the Before, During & After shots.... and the 2 best installers ever!
Response from American Wood Reface
"Thank you for your kind words, I'm so glad your happy( again) with your "new Kitchen ". Bruce Zaidman, President"
Lynette S.
Aug 2018
This was the most pleasant experience we have ever had with a contractor from our first visit to get ideas and review plans to the final cleanup. We were treated respectfully, the job was done with great attention to detail and the construction team were delightful to have in our home. They even vacuumed and wiped down the kitchen each day before leaving. They showed up on time and worked all day without breaks and finished in two and a half days as promised. The kitchen is beautiful, modern and the construction is sturdy, superb and guaranteed. You cannot go wrong with this family owned and run company. Tell them the Sissons recommend them highly. We had 44 doors and drawers refaced along with new interiors for quite a few with soft closures, garbage/recycle bins built in, large pot drawers, a wall for the refrigerator and larger cabinets and beautiful crown molding.
Response from American Wood Reface
"Thank you for your kind words and taking the time to write this review Bruce Zaidman, President"
Frank M.
Jun 2018
Our 1990's kitchen has been beautifully and professionally transformed by the master artisans at American Wood Reface. Our experience with this firm began with the initial visit by Jim F. His knowledge of his product and the current trend of kitchen design started the project on the right road. The technical expertise of Jim G who performed the detail measurements resulted in detail specs that actually began the transformation. Mike and his crew did an outstanding job installing our new cabinets. We are amazed at the outcome and love our new kitchen! The work was performed on time. The crew was on time, worked very hard and finished the project on time. They are true craftsmen! By the way, they cleaned up the area at the end of each day and a detailed cleaning at the end of the project. We definitely would welcome them back for another project and highly recommend them to anyone looking to bring their kitchen up to today's expectations.
Dan M.
Dec 2017
Started and finished as promised. Excellent value provided. Carlos and Patrick very professional. The cabinets made the kitchen look new and actually enhanced the looks of our granite counters.
Thomas S.
Dec 2017
the installers actually arrived earlier than scheduled to start the refacing - they arrived as scheduled each morning, went right to work, and completed the job as stated in the contract - Mike and Robert were very skilled at doing the refacing and installation of the cabinet doors, drawer fronts, and new hardware on all cabinets and drawers - this was a major project for us and it started with Tim, sales representative, who helped us with choosing which wood, style, finish and hardware that would blend with our countertops and backsplash that we wanted to keep - he assurred us that he would let us know if we made choices that would not look right - Jim did the measurements and as projest manager, made sure that everything was done to our satisfaction - it was very reassuring to hear Mike say that they wanted the work to be "perfect" for us - we are very pleased with our "new" kitchen as it looks totally different from the original kitchen
Gary M.
Dec 2017
The quality of all material and finish (doors, drawers, hardware) was excellent. For example drawer boxes are solid maple dovetailed all four corners. Workmanship by Mike and Robert was excellent. The job was completed on time and as scheduled in two long days. Clean-up was excellent. By retaining our counter-tops, tile back-splash, oddly shaped island with non-standard door sizes, and eliminating the need for demolition, electrical, gas, and plumbing work we have essentially a new custom kitchen at about half the cost of new construction.
Ann M.
Nov 2017
Wonderful. Better than every expected. The work is beautiful and the company is professional hardworking and extremely competent.
Mk C.
Oct 2017
We are absolutely thrilled with the finished product! You MUST talk to American Wood Reface if you are considering refacing!! They are the best!!
Carl T.
Sep 2017
The cabinets look great. From design suggestion to the quality of work was outstanding. We would highly recommend them to anyone who wish not to have their kitchen messed up for weeks.
Response from American Wood Reface
"Thank you Mr [Member Name Removed], it was a pleasure serving you. I appreciate your taking the time to file this report, it really helps us and future potential customers. Regards Bruce Zaidman,Pres American Wood Reface"
Ken D.
Jun 2017
WE HAD A TERRIFIC EXPERIENCE WITH AMERICAN WOOD REFACE; THE PROCESS WAS CLOSE TO EFFORTLESS AS A REMODEL COULD BE. JIM FIRTH MET US IN OUR HOME WITH AN ARRAY OF SAMPLES FOR CUPBOARDS AND COUNTER TOPS. HE GUIDED US THROUGH THE PROJECT OF DESIGNING THE PERFECT KITCHEN FOR OUR TASTE AND NEEDS. THE INSTALLATION TEAM (HOP, PATRICK AND RANDY) ARE VERY DETAILED-ORIENTED AND TAKE PRIDE IN THEIR WORK. IF YOU ARE CONSIDERING TO HIRE A GREAT COMPANY FOR YOUR KITCHEN REMODEL, WE DEFINITELY RECOMMEND AMERICAN WOOD REFACE. EXCELLENT COMPANY!!!
Dru R.
Mar 2017
Very well! Mike and Robert were very professional, nice, prompt and when they left the kitchen was clean! Jim was also very professional and a really nice guy. I highly recommend American Wood Reface.
Sue F.
Mar 2017
Jim and Bruce are the best with their customer service. I highly recommend them to anyone looking to redo their kitchen. They went above and beyond to make sure the job was done right and my husband and I could not be happier.
Carol P.
Jan 2017
On time. Courteous. Neat. Professional. Accepts only perfection.
MARY B.
Jan 2017
Let me begin by saying our kitchen looks amazing!!! What a transformation. We had old, dark brown oak cabinets with a Quartz countertop that we didn't want the expense of replacing. From the first contact with Jim Firth, we felt refacing was the way to go. Jim assisted in picking out the best match for the countertop and even suggested a redesign of our island which turned out great. All of the finishing touches such as crown molding, light rail, framing the island, etc. made the kitchen even more beautiful. The installers Mike Stein, Robert Elliott and Carlos Brenes are not just installers, they are craftsmen. They take pride in their work and made sure we were happy with the entire job. They covered the floors and countertops and cleaned up each day before leaving. Although it takes 3 months from order to installation, it was truly worth the wait. You would never know these were not new cabinets. We are so glad we chose American Wood Reface for our project.
Mark W.
Dec 2016
Incredible. Looks like all new cabinets. Extremely high quality, coupled with unmatched professionalism and workmanship. Cannot say enough good things about them. They under-promised and way, way over-delivered. Bravo!
Licensing
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FAQ
American Wood Reface is currently rated 5.0 overall out of 5.
American Wood Reface accepts the following forms of payment: CreditCard
Yes, American Wood Reface offers free project estimates.
No, American Wood Reface does not offer eco-friendly accreditations.
No, American Wood Reface does not offer a senior discount.
No, American Wood Reface does not offer emergency services.
Yes, American Wood Reface offers warranties.