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"Thank so much My ac unit got fixed right away and the technician arrived same day that I called in less than 30 minutes I call arrived with everything they need to fix the problem "

"ARS's customer service is subpar. I called 6 times in one day to report an issue with a thermostat and each time I requested a manger to call me back to confirm that this repair will be covered by a ten year warrantee when I purchased the HVAC system just over 2 years ago. No manager called me back . when ARS finally called, their employee tried yet again to upsell me on some nonsense I was NOT interested in or needed. ARS changed my Apt from 2 -6, to 6-9 without notifying me. My AC is still down. I would never recommend this company to anyone. In fact I asked their tech to take a photo of my warrantee paperwork so that I would not end up arguing with them about coverage in the future. this is a horribly run business. I already reported ARS to the BBB. no chance they'll change their practices though. Their Techs are good, with lousy management. "

"Matt was wonderful. He completed my request with excellent service. I highly recommend him I will hire him again. 5-Star Review "

"Friendly repair technician"

"These guys did a fantastic job and were an absolute pleasure to work with. Small business, all primary work done by the three owners/operators of the group, who are are masters in their respective fields: "Tech Guy", Electrician, and Gas Fitter. (I genuinely hope to not cause offense by this broadly generalized description). I had a 20kW Cummins LP/NG-fired automatic backup generator installed and connected to a new automatic transfer switch, and (since we had no existing gas system) a new 500gallon LP propane tank installed and under-grounded to feed the generator. My main electrical panel was brought up to current code in the process. The excavation and burial work was subcontracted to a trusted local operator that did really nice work, and they worked with Southern States to provide a tank and first fill. They handled all the permits and coordinated the inspections. Waiting for the county inspector, and waiting for Southern States to fill the tank after the gas inspection, were the only observable delays in the process, and those were negligible/reasonable. The SciFiHomes people were quick, efficient, and obviously practiced with all of their pieces of the work. They will strongly prefer Cummins-brand generators over the competitors, and they are more a more expensive initial investment compared to them. After doing my own research after their sales pitch, it is a very worthwhile "upgrade". The difference between Cummins' generators and the competitors is fuel efficiency; according to the math, I'll get over 24 hours of additional runtime vs (as an example) Generac's 20kW generator at 40% average load on a full 420gallons of propane in the new 500gal tank. With an extended outage, or multiple long outages as with last winter in Frederick County, that's a very significant advantage. Sorry for the "sales pitch"; I only included this to prove that they're in my opinion very justified in pushing the "premium" brand. We purchased the extended warranty uplift as well as their extended service agreement. We can't recommend them enough; fantastic experience, and this generator has already flawlessly provided over 20 hours of outage coverage in the 5 months we've had it. Winter is coming, and we'll be ready this time. It just works... These guys and their total solution probably isn't the absolute cheapest in the area... but we absolutely got what we paid for. Thanks SFH!"

"Quick and easily done, no issues and the guy that came was very friendly"

"We bought a new construction and McCrea installed the HVAC. Home inspection identified the heat pump was not working in Oct. 2020. McCrea identified it was due to leaking refrigerants and promise fixed the issue. Our electric bill was extremely high the following two months and the heat pump was not cooling in Spring 2021. McCrea sent technician and again repaired the system. Bought their maintenance plan. We had 4+ repairs plus regular tune up in the past two years. Last week the heat pump stopped cooling again. We are out of labor warranty and charge us with $89 diagnostic cost after membership discount. It took three days for them to send someone to check while we suffering 90F in our house. They identified the compressor dead and need replacement. They charge $1900 for labor after membership discount. Most likely cause of the compressor failure is "suicide" with assistance. Low refrigerant at beginning and over change in later repairs likely contributed the short life."

"Professional all the way; I was updated regularly and had no surprises. On top of that everyone was so darn pleasant! Definitely will use them again."