
Serving Bath, WV and surrounding areas
Approved
In business since 2008
Warranties offered
Credit card accepted
"The first response to my Angie's List request was a phone call received on a Saturday morning within 15 minutes of me sending the request. Greg was inquisitive and set up a time to show up and look at the situation. When he arrived he was professional and courteous and went right to the heart of the matter. After a little discussion, and many questions from me, he thought he knew what the issue was potentially, and soon provided me with a written estimate and a quick start date. While the initial repair was being conducted, it was discovered that we had a little more serious issue and we did some exploring of the drain field to determine that the field had been initially set up in a manner which failed to allow the water to flow efficiently from the first trench to the remaining three trenches. Upon further inspection it appeared that we had been only using the first trench in the system and that is what was causing the back flow and the septic tanks failure to dispose of the effluent efficiently. He decided the best course of action was to install the lines on the end closest to the tank, instead of on the far end where they had been initially put in, and to add a distribution box to ensure all trenches were getting an equal amount of drainage. He also removed the crossovers from the far end of the trenches and added cleanouts so that the system could be checked more efficiently. Within a few days and at our agreed upon time, he and his crew arrived to begin the work. There were some difficulties encountered in locating a couple of the trenches, since the initial installer had placed them in a manner which did not match the sketches provided. Liberty Excavating spent an extra morning there due to the delays caused by this issue. Upon completion of the repairs and the inspection, they backfilled everything and reseeded the area. They also took great pride in cleaning up the area and making everything right. They completed all the work in a timely professional manner and on budget. I would not hesitate to call them on any issue which requires a professional and courteous crew with an attention to detail.
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