"I was totally awestruck by Mike's professionalism, knowledge and honesty. He was able to reassure me that my used computer is in tip top shape and has more memory then I even imagined. He was able to remotely get into my computer to check it out since he is in Arizona and I am in Oklahoma. Normally I would not have allowed this-but thanks to Mikes many tremendous reviews and A Grade I trusted him and do not regret it. In my opinion he deserves an A++! It's been 20 years since I have owned a desktop computer and I'm obviously not tech savvy! Mike did not take advantage of that and was even kind enough to share some info with me free of charge. I have already opened a file (in my filing account with his name on it)! I am making a list of things for him to help me with and will definitely be back in touch with him. I highly recommend Mike's company to anyone looking for an honest, reputable computer repair person."

"This was the initial phase to get our computers up-to-date and networked Jake was very professional and knew what he was doing I would highly recommend his business"

"They fixed my work computer so fast I thought nothing was wrong , they got to the point so fast it was kinda amazing definitely hiring them again"

"Great! Professional and knowledgeable. I would recommend them for any computer repairs. Very pleased with services provided. Excellent customer service."

"Computer did the "gotta send info to Microsoft" but when tried to reboot it ran through automatic repair without success. I did all the alternative without any success. He came and picked up the hard drive on Tuesday and returned it on Saturday. Fortunately he was able to "restore" without any data loss. Very happy with outcome."

"Every time he comes, we have 7 computers and he checks and updates everything and fixes everything that others couldn't fix. he configures the whole network in the house to make sure that all our computer are all hooked up and communicating with the network. he is clean, careful, and very professional with his work. We couldn't find anyone as competent as Mr. Caughman. He pricing is honest and reasonable."

"I have had a contract with My Computer Works for almost a year and have called them for remote help at least 20 times. The techs are professional and highly efficient in diagnosing and repairing a wide range of problems, both simple and complex. Bless them!"

"I called Luther on Friday morning while I was at work and set up an appt. for the same day. He came to my place exactly on time. Very punctual. He's also very neat and clean in his appearance and work habits. After signing an agreement on price so everything was clear and showing him my list of problems, he got right to work. Luther checked everything for viruses and then got rid of a lot of things that were making my computer run super slow. Then, after discussion, he uninstalled my antivirus program and installed his preferred program, which was very streamlined and easy to use. I just sits, running, in the background and doesn't interfere with my browsing experience. Luther also, by chance, had some "used" memory that worked with my pc. So he took my (very dusty and dog hairy) unit outside, gave it a good blowout and installed the memory for a very reasonable price. Luther told me my computer still has room for improvement (room available for more memory) but that this should improve things. It did....immensely.  Luther more than gave me my money's worth, I have to say and my computer is running like it should. I try to do a lot of my own troubleshooting on my computer, but after this experience I know I'm a rank amateur.  I'm really happy with my computer for now and I'll definitely be giving him a call in the future when I'm looking for a computer tech. I'd recommend  Firefly Solutions to anyone."

"I signed up for an online service to help me with this issue and sent spent over 24 hours with them online trying fix after fix and had over 8 technicians helped. I had Cliff Kohler come to my house and he took care of it right away and let me know i have a bad memory cell and few glitchs. He took the computer tower and came back a couple days later and my computer was perfect. I was amazed and he did great job. He also has a reasonable prices."

"Went very well.....scheduled appointment at my convenience, was on time, and worked very quickly.  Showed what work he did.  I waited a couple of weeks before submitting this report to make sure I had no further issues.   Computer works fine and problem resolved.  I would use My Computer Buddy again.
Very professional.....explained everything he was going to do.
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