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Water Softeners questions, answered by experts

Replacing a water softener costs $200 to $6,000, depending on the capacity of the water softener, the type of water softener, and the amount of people living in your home. An ion exchange water softener is the most common type and costs $500 to $3,000. Water distillers, which cost $1,200 to $4,000, and dual-tank models, which cost $1,000 to $5,000, are definitely pricey, but they offer more filtration or capacity, respectively.

Hard water is not considered unhealthy and is safe to drink, cook with, and bathe in. It doesn't pose a risk to your physical health and can even help you get enough essential minerals like calcium in your diet. However, it can negatively affect skin and hair. Using hard water for washing can contribute to dry skin, an itchy scalp, and may worsen conditions like eczema by altering the pH balance. Additionally, some people do not like the taste of hard water.

Water softeners have many benefits. The most important one is converting previously hard water—water with too many minerals—to more usable, easier water. When we say easier water, we mean water that’s easier to digest, less harsh on skin and clothes, and builds up less in the water system. Softer water may lead to lower energy costs and will extend the lifespan of all appliances that use water.

The primary difference between a water softener and a water filter lies in what they remove from the water. A water softener is designed to remove hard minerals like calcium and magnesium. In contrast, a water filter has a broader effect, removing various contaminants above a certain size, which can include bacteria and other impurities.

To decide which you need, consider your goal. If you want to eliminate hard minerals, choose a softener. If you want to remove a wide range of contaminants, a filter is the better option. Filters are also generally less expensive to install. Depending on your water supply, you may need to install both for comprehensive treatment.

Experts recommend that you put two to four bags of potassium chloride in your water softener every month. This amount depends on how much is in the bag (40 pounds is most common) and what your water softener manufacturer recommends. For more specific advice, talk to a water softener pro in your area and read the manual that came with your system.

The Mellen, WI homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.