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Last update on July 12, 2024

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Water Softeners questions, answered by experts

A good hardness level for drinking water can vary based on personal preferences, but an ideal level is 3.5 to 7 GPG. This means your water isn’t soft or hard. However, some people prefer the “fresh” taste from the minerals in hard water, while others like the smoother, “slippery” texture of soft water.

Water softeners have many benefits. The most important one is converting previously hard water—water with too many minerals—to more usable, easier water. When we say easier water, we mean water that’s easier to digest, less harsh on skin and clothes, and builds up less in the water system. Softer water may lead to lower energy costs and will extend the lifespan of all appliances that use water.

No. You should never directly drain a water softener into a sewer cleanout. This practice is illegal in many areas because it could allow raw sewage to get into your drinking water and make you seriously ill. Many places have codes requiring a specific seal, pipe, and a large air gap between a water softener and a sewage cleanout. Check out Florida's Plumbing Building Code as an example of what these restrictions might look like.

You can use a commercial water repellent treatment for glass on your shower doors to prevent water spots. Take care to only apply the product to glass. Letting air circulate also helps prevent water spots, as water is less likely to remain on the glass for a long time with good air circulation. Run your vent fan, open a window, and leave the shower door open for about half an hour after using the shower.

While not everyone can detect taste differences in high-calcium water, water that has a slightly metallic taste probably has too much calcium.

The Butternut, WI homeowners’ guide to water softener services

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