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Water Softeners questions, answered by experts

It’s not a good idea to oversize your water softener. Doing so will mean the tank doesn’t get full, which can lead to channeling. This leads to a large portion of the resin beads not being utilized and the beads at the bottom of the tank being overused. Over time, this will reduce the efficiency of your system, not to mention that the upfront cost of an oversized softener is unnecessarily high. If you have a timed regeneration cycle rather than a demand-based one, you’ll also spend far more on replacing salt than you need to.

The most accurate way to determine whether you have hard water is to purchase a water test kit from a hardware store or send a tap water sample to a lab. But there are some signs you can look out for without professional testing. For instance, if you're consistently dealing with mineral stains on your glassware, windows, and shower doors, you're likely to have hard water. Hard water can also make it harder to lather and rinse soap, so if you're struggling to work up a good lather in the shower, hard water might be the culprit.

Experts recommend that you put two to four bags of potassium chloride in your water softener every month. This amount depends on how much is in the bag (40 pounds is most common) and what your water softener manufacturer recommends. For more specific advice, talk to a water softener pro in your area and read the manual that came with your system.

Softener systems extend appliance life spans, improve skin and hair health, and reduce pipe buildup by removing minerals like calcium and magnesium.

If your ‘do isn’t doing what you want it to do despite using good hair care products, hard water might be to blame. Since hard water can’t rinse soap off as well as soft water can, your hair might grow limp because of the shampoo and conditioner residue that’s left behind. If you color your hair, you might see it fade more quickly or even turn a different shade as the dye reacts with the minerals in the water. You might also experience an itchy scalp, thanks to the dryness that comes from bathing in the hard water.

The Phillips, WI homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.