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"For a long time, I have been thinking about converting the bath and shower in my upstairs bathroom to a walk-in shower. After meeting with Sales Rep Ryan Latko and finding out that Mad City Home Improvement had a lifetime, transferable non-prorated all-inclusive warranty, I gladly picked out all the items I would need for my shower and said to get me on the schedule for my install. And then on Tuesday, November 25, Walter showed up to do my demolition and new install. Walter worked all day Tuesday, Wednesday, and Friday (Thursday was Thanksgiving) and I could not be more pleased with the final product – my new and exciting walk-in shower. I spent time each day watching Walter work, asking questions, and making a photo diary of the entire process. If I had to tell someone what I thought of Walter, I would say he was extremely personable, a definite perfectionist, and an absolute wonderful individual as a person and as an employee of Mad City Home Improvement. I guess you can tell at this point that I am 100% satisfied with the entire process to get my new and beautiful walk-in shower and would highly recommend Mad City Home Improvement to anyone who is considering this kind of addition to their own home. I would like to include a before and after picture so you could judge for yourself what a beautiful job that Walter did and understand my excitement with my new walk-in shower, but that feature wasn't available - but look at the similar posting I made on Facebook and you will see the pictures."

"great"

"Had an old fixture above kitchen sink go kaput (fluorescent starter disintegrated), so Cardinal came out and offered LED alternatives (two provided, brought on-hand from supply warehouse). Also fixed a switched outlet that had shorted out. Great work done, nice alternatives for the LED light, and switched outlet was wired to be always-on for one socket and switched for the other -- better than it was before at no additional cost. Later I called to ask the exact serial and model number of the LED light because the papers left did not state it. Not only did I get an email a couple hours later with the model/serial, the tech included the detailed documentation for the fixture so if anything goes wrong I can likely fix it myself next time. The tech who did the work also applied a 10% off discount card for me with no extra hassle, saving me close to $100 on the work."

"We are so pleased at the exceptional job that Five Star has done for us. From start to finish, it was a great experience. They provided quality products and worked within our budget. Matt and Paul did a professional job on installation and cleaned up after each day and completed the project within 2 days. We would highly recommend this company to anyone remodeling their bathroom. "

"⭐️⭐️⭐️⭐️⭐️ Absolutely Stunning Refinish – Highly Recommend! I couldn't be happier with the way our hardwood floors turned out! We had some old, torn-up floors that honestly looked like they were beyond saving—but the transformation is unbelievable. After the refinishing, they look like brand new floors, absolutely gorgeous, with a smooth, rich finish that completely elevates the look of our home. Not only was the quality of the work exceptional, but the price was also more than fair—especially considering the results. On top of that, they were incredibly professional: they showed up 15 minutes early, ready to work, and clearly take pride in what they do. It’s rare to find that kind of reliability and craftsmanship these days. If you're thinking about getting your hardwood floors redone, do it—and call these folks. I can't recommend them enough!"

"They came within an hour, did a great job!"

"Responded right away and he responded right away, came out right away. We talked before he came out, so you know, I would be comfortable with his, you know, his demeanor and stuff. so it worked really well. "

"Estimate was a bit low and should have given more time line for things we cannot control like inspections other than that they did a most excellent job with building a deck with footings! Their craftsmanship was outstanding!"

"High pressure sales person which ended up with a mismatch of the rest of my bathroom. They refuse to make it right. . I would recommend that you go with a different company. "

"Everyone that we dealt with couldn?t have been nicer. We had a tub to shower conversion which was completed in one day. Matt, the installer, laid a tarp down from the door to our bathroom to protect the floors. He asked for our input when he was installing the shelves and grab bars. After he finished cleaning everything up he explained how to used the new shower head and what to use to clean the surface. The next day we texted him with a question and he immediately answered. We couldn?t be happier with the job done and the professionalism of the company."