Get matched with top retaining wall installation pros in Sultan, WA

"We hired Universal to build our stone patio retaining wall and walk/path around it at our new build. From the very first walk thru Randy was transparent about the vision, budget and timeline to complete the project. We love working with the entire Universal team, they are personable and so mindful and respectful of our property! They completely transformed the area and the entire elevation of the back of our house… it’s amazing and we couldn’t be happier with the results!!"

"French drain installation along a retaining wall (75 yards). Thomas who handled the sales end of things was friendly and responsive. The crew showed up on time. They were hard working and receptive of customer feedback. They first removed the ivy that was obstructing the work area and then completed the trench on day 1 which uncovered some of the unwelcome water sources. A legacy footing drain was plumbed directly into the main french drain pipe. Perpherated pipe was dropped in on Day 2 followed by river rock, catch basins, and 3 ft dry well installation. Cleanup was done thoroughly. I would hire them again in a heartbeat."

"We hired them to install a 40 foot french drain. Eric was very knowledgeable and professional, not to mention a very nice person and good listener. He was punctual and he and his crew were extemely hard workers. The job functions as promised, looks great and they were very conscientious about how they left the work area neat and clean. I wish I could hire them for other projects."

"Very quick response! He gave me an estimate on the spot, some negotiation, and I agreed. That was Friday, fence posts installed on Saturday and fence completed on Monday. I am thrilled! Amazing to work with and I will definitely work with him in the future and refer them to friends and family! Very satisfied!"

"Excellent I used his service three times The owner is great. I own a townhouse and a year after I bought mine my sister bought the one next to me. I had my sprinkler system installed 3 years ago love it I than had him come back and put in a sprinkler system for my sister plus outside lights for security and a retaining wall. I can't say enough good things about his company. Fast efficient clean professional. Each project done quick less than 4 hours. Thank you my grass and plants thank you also. Retaining wall looks great and everyone comments on the lighting."

"The estimator that came out was very friendly and knowledgeable. He took the time to understand my needs, and it didn't feel rushed. I enjoyed the conversation. One thing I wish they would offer, is a turn-key solution. There were aspects they weren't willing to take on - adding drainage under the deck, creating a hard barrier around the deck, etc. This means, I would have had to complete some of the work myself, or hire it out myself. I would expect for this price they presented, they would subcontract whatever other services I would need to complete their deck installation. The estimation and bidding process was not very transparent. They provide a final cost estimate, and aren't able to illustrate the various costs (labor, materials, profit) in detail. I also wasn't given a copy of the estimate, only shown the final number on the estimator's computer screen at my house. After having the evening to think things over, the price seemed pretty high to me. I created my own cost model using the actual retail costs for materials from the same company they buy their materials from, a generous fully-loaded rate for labor, and a generous 50% profit margin (on labor only). My model was showing a price about 35% lower than what they presented to me. I went back and forth with a couple of folks at USI, and they told me it was a 33%/33%/34% breakdown. This doesn't make sense to me, since the labor should roughly cost the same (assuming the same size, type, and features) no matter if I choose expensive or inexpensive materials. This model should break in most situations. The only cost justification they made was a 5 year warranty on construction - which is great, but given the cost, it feels like I'm buying an insurance policy on it anyway. The other thing was their quality, which is undeniably a contractor's reputation. Without seeing the cost breakdown, how is someone supposed to know how to make compromises, or to even make sure everything I was asking for is included? I'm not cheap, and I value craftsmanship and good service - I know that costs money. But if you can't illustrate that and educate a customer that what you're presenting is a good value, then you won't be getting my business."

"Daniel and his crew came to install a new beautiful backyard patio with a natural gas fire and some landscape lighting around the patio. They also redid my lawn with new sod and a new irrigation system installed on a controlled timer. I am very happy with the work that was done as the final product was a lot more beautiful than what I expected. I highly recommend them to anyone looking to hire them for their services. They are very professional and deliver. Great work."

We take great pride our experience, expertise, quality, and customer service that we provide to meet the consumer's . It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. order to understand the and expectations of our customers, we take great care to work and communicate with every customer a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our

We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. Our services are customized to the individual project, paying close attention to the details of each project that we're involved with. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building lasting relationships and guaranteeing your satisfaction!