Get matched with top insulation pros in South Prairie, WA

"This company is fantastic! 1. Out of the 5 companies I was considering for insulation replacement (yes 5), their quote was the only one that was itemized and understandable. You knew each task you were paying for as well as what the workers were promising to deliver, which is extremely important when dealing with contractors. I found this out having met with 20+ over the last month. 2. They had the most reasonable price, and Rory in particular worked to volunteer his expertise on what our situation needed/did not need with an honesty that is hard to come by because it did not come off as self-serving or trying to take advantage of our lack of expertise. 3. They were reliable, on time, and very communicative every step of the way. They touched base frequently about our complicated situation, they were available for price discussions, and they were direct in communicating arrival and finishing times. I was extremely impressed. 4. The individuals at this company went above and beyond the call of duty. Rory was a pleasure to deal with; he reminds me of the neighbor you want to have because he has great advice, good contacts if you need work outside his company, and reasonable suggestions for what you can do to fix things, and to boot he was extremely available. He even answered our many calls with random questions off-work hours AND he volunteered to come out himself again outside of work hours just to help figure out the steps to fixing our problem. Debbie was affable and an organized presence on the phone. The other staff we worked with- Santiago, Rafael, Luis, and Felix- were all extremely courteous and hardworking during the projects. 5. They worked to coordinate with other contractors without me having to micromanage anyone. I had a roofing company, arborist/tree service, and vent cleaners on site. They were able to navigate their own working space and work in tandem on the roof with the roofers to replace the insulation on the cathedral portion of the house when the underdeck was ripped off, as well as add baffles appropriately. 6. They brainstormed to fix problems we were having at extremely reasonable prices. Example: The attic portion of my home was missing half the ceiling (had to be removed because of extensive mold damage) and they helped me place drywall so we could replace the insulation on the timeline we initially agreed to. It saved my husband and me a lot of money and heartache. What more could you want from a company? The biggest impression I walked away with is that this company actually cares about your situation. My husband and I were purchasing a new home in need of a lot of repairs. We have a toddler and I am third-trimester pregnant. With the move, the unpleasant relationship we had with the previous owners of our home, the strain on our finances, and the overwhelming stress of finding new problems everywhere we looked, I can only say I am extremely grateful we went with Madrona Home Services. Thank you!"

"Great work. They even worked around other projects I was getting done. I would definately hire them again."

"DO NOT EVER HIRE THIS COMPANY. 7 years ago they installed metal roofing on our new construction made with SIPS. Our contractor provided manufacturer installation instructions. Early work began fine and their process was signed off by our contractor. Then multiple crews came through, who apparently did not get the message. A metal roof on top of SIPS SHOULD HAVE LASTED 50 YEARS. NOW we're having to replace our roof at a greater cost than out-of-state college tuition. The new roofers are having to scrape rotted OSB from the foam insulation, completely negating the SIPS warranty and littering the neighborhood with the rotten debris. The analysis is that Forever Roofing (1) installed the Tiger Paw sheeting incorrectly and (2) did not bend the top of the metal panels up under the roof peak, both of which allowed water to enter. FURTHERMORE, after letting water in, they blocked off any egress at the bottom of the roof with wood blocks between the staves. Eventually water sat in there for years until the soffits started popping off. One of the Forever Roofing managers came by to take a look at the damage and essentially washed his hands of the business - no integrity for workmanship. RUN AWAY - "Forever" is an utter misnomer."

"I’m not quite sure what is taking so long to get any updates from this company. I’ve been waiting for an update on the siding being painted, touch ups they missed to be fixed, have their interior team fix the walls their crew punched nails through the wall, broke the frame of our kitchen window, and pick up the materials that have been blocking our driveway since the start of the project. It took them three weeks from the initial pick up date I was given for their team to pick up and confirm that the honey bucket had been taken from our property. Of course I had to call them to follow up and actually get it picked up. All of this to basically summarize that if you want your siding done in a timely manner and to work with a cohesive team that values communication and their customers as much as theirs salesman Brad told us they do, then find another company aside from Pacific Exteriors."

"Excellent work! I would recommend their services to others needing some plumbing problems."

"DO NOT USE: We were quoted $6K for a shower kit install. Upon completion of the work, it was immediately apparent that the installation was defective and did not meet acceptable industry standards. Specifically: No water membrane was installed behind the shower kit, rendering the installation non-compliant with waterproofing best practices. No caulking was applied to seal seams, leaving the installation vulnerable to water intrusion and damage. The walls and surrounding trim were not plumb, which made it impossible to install a functioning shower door. A McLendon's supervisor subsequently inspected the installation onsite and acknowledged the poor workmanship. We were informed that the matter would be addressed, but despite multiple follow-up phone calls, we received no further communication or resolution from McLendon's. Nevertheless, the remaining balance of $3,100 was charged to our account without our authorization or consent and without any resolution."

"The designer and installer were amazing and communicative throughout the whole process. They were personable and professional. We highly recommend ShelfGenie!"

"What did we not need...? They quickly and efficiently replaced everything in our crawlspace... insulation, missing screens, open external access, etc. And they installed a barrier beneath a bay window that had allowed animal access to the crawlspace ever since the home was built in the 80s. Very professional and friendly. I highly recommend them!"