
Einar Johanson Insulation & Glass
About us
17 employees. No subcontracting. Cost is determined by the job. No travel charges. Financing available.
Business highlights
Services we offer
Residential window & door replacement.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
89% | ||
6% | ||
2% | ||
2% | ||
1% |
Because I live in a condo and EJ was not the preferred provider, I had to go through the board of the condo to get permission to use EJ. There was some confusion and misinformation from the manager of the condo, and in the end, after emails back and forth, a staff member of EJ came to a board meeting to explain how they would install the windows. The confusion was cleared up, and in January the work was done. A second measuring was done for the windows, and when they installers came, they were quite professional, very clean, and finished the work in one day! Although I was told I may need to put some touch up paint on the outside walls, I don't think it needs to be done because the installers were so professional. I love my new sliding door and windows, and my condo is much less drafty!
Installers, Russ & Matt were great. Very clean and very good natured. Way exceeded our expectations. One new window was wrong size so the installers did not remove old window until new one was ready. They did exactly what was promised.
This is a revision of an earlier review. Initially i gave this company overall c, but because they are willing to work on any issues i am giving them an overall B.
This company installed 1garden window and two sliding glass doors.
The job was done adequately. The job was to take two days, but two sets of installers came and did it in one day. This was a plus.
There were a few issues, but company is willing to take appropriate steps to rectify them. One cannot ask more than this.
When the job was done, instead of taking me around to inspect the job, they literally called me as they were driving out of the driveway informing me they were done. (i was in the back bedroom). I found this unacceptable, unprofessional, and rude. The installers deny this.
The issues:
Had i had the opportunity to walk the job when they were finished these issues would have been caught at the time and discussed then. Instead, they are now being addressed via BBB. i did e-mail a copy of my original review to the company and did not hear back from them, that is when i contacted the BBB. The company claims the e-mail was found in spam after the BBB contacted them. I have no reason to doubt this.
When the upstairs installers took down my blinds, for the he sliding glass door, i asked if they would put them back. I was told yes. However, when i asked this same question to the downstairs installer he told me i should have removed them myself, they are removing them as a favor to me. I should have received a notice of how to prepare for them. I did not receive any such notice. In the middle of the job i called the office to speak to a supervisor. None were available, and none could be reached.
So, the upstairs blinds were not returned as discussed.
there was some miscommunication between the gentleman who did the estimate and the installers regarding the garden window. I wanted to put corian matching my counter on the bottom which i told the guy who did the estimate, this information was not communicated to the installers. So there is a white bottom and a huge unsightly calking seam separating the counter from the garden window. Because there was no walk through after the job, i had no one to discuss this with. I finally got a walk through today.
"Thanks for taking the time to leave us an excellent review! We enjoyed working with you on your replacement window project. - Brian Butz"
Can't say enough nice things about working with all the folks at Einar Johanson Windows. We obtained 3 other bids and were not impressed with the bids and sometimes with the sales person.
Although EInar Johanson was not necessarily the least expensive bid, for the quality of the product, the warranty and the open and honest approach of the sales person, then were tops.
Working with the scheduler and the installers was a breeze. They were very responsive to our schedule limitations. The installation was very professional, fast and clean.
Highly recommend this company!
It has been two years since the windows have been installed and they (and their screens) are holding up great. My home isn't super energy efficient due to design, but I have noticed a difference in the temperatures around the windows from the old windows. No drafts, no condensation, and not ice cold to the touch in the winter. In the summer, the front of the eastward facing house gets a full blast of sun for the majority of the day and they seem to perform well under those conditions too.
I'll try to remember best I can the process from two years ago, but my immediate memory of the estimate, installation, and price is that the entire process with Einar Johanson was excellent. I had had two other window estimates done, and working with Doug and receiving the cost estimate was easy, informative and less stress inducing than the others. I can't remember the names of the installers, but they were all professional, friendly, and neat...and were able to maneuver around the many obstacle courses that I had inadvertently set around where they needed to work. Two of the windows were very large picture windows that required extra help, and the company had the foresight to schedule more installers to handle that part of the job, avoiding delay in completion of the work.
There was some minor cracking and splitting around some of the framing--the siding is 40+ years old and that was to be expected. But the installers did their best to minimize that sort of thing, repaired where they could, and pointed the cracks out to me.
My husband also remembers that they actually finished the installation a little quicker than estimated.
I definitely recommend Einar Johanson.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.