Get matched with top chimney cap pros in Carnation, WA

"Excellent. Chimney and new cap look awesome."

"the area and did the repair well. They are good in doing their business particularly in cleaning out chimneys"

"We discovered a leak in our chimney a few days ago. I reached out to them and they responded right away. They installed a new chimney cap and cleaned our chimney. Thank you for the amazing communication of telling us when they were arriving. Appreciate it and highly recommend!"

"Home inspection revealed water damage to our brick chimney.  I was concerned about possible damage to my metal roof during a repair job. Jake Stern gave me a reasonable estimate and described the precautions he would take to protect my metal roof.  He and the crew showed up on time, installed scaffolding, covered the roof with blankets and plywood, tore the chimney down to the roof line, hauled away all the old brick, and rebuilt the chimney back it back to its original height with new brick. The replacement brick matches the old brick perfectly. They also also installed new shoulder caps lower down on the chimney.  The crew cleaned up after the job and left the yard and garden in perfect condition.  I'm very happy with the work and would hire them again.
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"We were pleased with the quality of the work performed, especially how the metal caps turned out (they had to be ordered and cut to size on site). The owner, Mr. Duga even replaced skylight seals at no charge."

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We used Sundance energy because of all the positive Angie?s list reviews. However, our experience seems a little different than most of the reviews. Our project was to remove an existing wood burning fireplace and then have a new gas fireplace installed. Sundance was responsible for purchase and installation of the new unit, reworking the gas supply, removal of the inner metal flue, and re-cap of the existing spark arrestor on the top of the chimney.

 

Working with JD during the initial stages of the purchase went very well. Scheduling the installation date was quick and easy. However, once the work got started, there were a few hiccups:

1. There were scuff marks on the fireplace unit after it was installed. Once I notified them, they fixed it. I would have thought the person in charge of the installation would have done something about it at the time.

1. 2. A fireplace screen was backordered. There was never any communication to us on delivery or installation date. Again, I notified them. One day, a worker showed up to install it without notifying us. Luckily, someone was home at the time.

3. The day after installation, we noticed the spark arrestor was still in place on top of the chimney. We contacted Sundance several times about it. On the day the worker arrived with the backordered screen, this item was finally completed.

1. 4. We opted for a furnace ?tune-up? but nothing was scheduled with us until we contacted them to remind them (at the end of the project) that the furnace work had not yet occurred.

 

The price they charged was fair but the common complaint was that there seemed to be a complete lack of customer communication once the initial work started. I expected someone from Sundance to check that each stage of the work was done correctly but nobody ever contacted us ? we always had to contact them. Once we contacted them, Sundance responded but I expected more pro-active communication so we weren't having to guess whether to be around to wait for workers.

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Our company's priority is to give the best customer service. Happy customers mean a lot to us! We are a family owned and operated professional painting company serving seattle and surrounding cities since 2009. We provide expert interior and exterior painting services for residential and commercial clients. We also offer a full range of additional services including: carpentry, plaster and drywall repair, staining, and sealing. Our staff of professional craftsmen have extensive experience painting a wide variety of residential and commercial projects. Whether your project is one room in your home or an entire commercial building, our goal is to deliver the highest quality service at reasonable rates.

"Early estimate on the schedule before work and received a bid on the spot. Was told to look it over and let them know if we wanted to proceed. No pressure at all. Reviewed and signed the next day. Oasis started roughly a week later. They replaced old roof with a higher end shingle. New underlayment and plywood were also laid down. Downspouts and flashing around chimney replaced too. No more leaks on roof or around chimney."

Hi! We’re a hardworking and trustworthy team that takes pride in making homes look their best. We go above and beyond to remove stains, pay attention to details, and never cut corners. With us, you get honest pricing, great results, and a team that truly cares about your home.

"I'd advise anyone wanting to hire Honey Do to read through the responses this company has made to negative reviews on angieslist.

The guy doing the work (Yuriy) overslept and was a couple hours late arriving. John let us know about the glitch. The work was done well. I think  the guy doing the work dawdled a bit, but it was hot and I completely understand he might have needed to take a couple breaks. He wasn't the most congenial person I've dealt with, but he was also quitting smoking and working in the heat so under the circumstances this was also understandable.
The bigger issue here was that I emailed John multiple times about this job (6 times according to my mail client). He never responded. When I finally decided that my emails must be getting sent to his spam folder (as he's alleged in other responses to complaints) and called him, he knew exactly what work I wanted done. At this point I thought to myself, "Ok, that's a little odd, he must just be really busy, got the emails, but hadn't responded yet.". He promptly got me a rough estimate for the  projects I was proposing and scheduled Yuriy to come out and install the awning and give everything a once over to make sure the other estimates were accurate.
At the end of the day Yuriy told me that everything looked good and that I should schedule them to come back out once all the pieces for the other projects arrived. I received an email from John later that afternoon confirming that he'd talked to Yuriy and that the 2 additional projects of installing the banister and moving the washer/dryer looked like they'd be the same as estimated pending some photos he hadn't gotten yet. I was impressed at his quick response.
We left on vacation and by the time we got back a week later our banister had arrived; I emailed Jon to let him know and asked when they'd have time in their schedule to fit us in. By the time I checked my email the next day I'd received 2 emails. The first chastised me for not replying to his missive after the awning was installed, the second for not responding to the first email. Something about the tone rubbed me the wrong way especially after the earlier trouble I'd had emailing him, so after considering, we decided to discontinue our working relationship with HoneyDo. I would expect a professional at this point to reply with a terse "I'm sorry you feel that way" or not reply at all. Instead we got a condescending message full of words in caps emphasizing that he had never received ANY of my earlier emails, that maybe I misspelled his name or they ended up in the spam or trash, which would be completely credible except that (as I mentioned before)  he had known what work I wanted done when I called him so he must have received at least one of the emails I sent.
So that was my experience. I'd recommend these guys if you need straight-forward fix-it stuff taken care of, but I can easily see working on a larger project turning into a nightmare."