Get matched with top window shutter pros in Victoria, VA

"This family owned business was GREAT. Showed up when they said they would, polite, professional and got the job done!"

"They are awesome! Very efficient."

40 years experience in: plumbing, basic electrical, deck repair/ build, audio/video, bathroom/ kitchen remodel, tile and laminate flooring.

I pride myself and my crew to give the best service and treqt it as if it was ours

"Made an appt. with Castle Rep, James, for 17 windows and vinyl siding. He spent 1 hour talking about how great his company and windows are before finally getting down to the issue. We were told that CASTLE makes and services their own window, with all the best technology and technicians available. The price per window for energy efficient came out to over $1,200 per double-hung window! And since they make their own products, we could not find a way to compare quality and price with other manufacturers. But his per-window price exceeds the average price of $500-700 by A LOT! When we balked, he made a call to his "manager" to see if we qualified for a "special promotional" discount. If we were to commit right there on the spot, we would get an additional 10% off! Still way to high. We said we would think about it (he got sad and snippy), and that we wanted to hear about the vinyl siding quote before we made any decisions. He told us he could not give us a siding quote until his company did an "eagle view" measurement, which would require another appointment! We had no intention of sitting through ANOTHER high-pressure appointment. High pressure, long-drawn out presentation and he would not leave us with anything in writing! No brochures, prices, nothing! He refused to put anything in writing and we could not have a break down of labor and costs. I even asked him if I could have a copyhh of the window warranty and he said "only if you purchase right now." And they did not come prepared with references or previous job locations! When we further researched the company, we found they did make very excellent products, but the #1 complaint was by far that they did not honor their lifetime warranty and that customer service was horrible. In the end, we chose not to do business.."

"Found the piece in a curio type used furniture store in College Park, MD (Peg Leg). It was painted pink. Got it for a great price but it needed restoration. Wilson's quote was along the line of other furniture we had restored over the years. The piece came back looking like new. Apparently under the pink there was another coat of white and it took extra time to strip all the layers. You have to be patient with the process because his time estimate might be off if he hits a snag like he did with mine. In the end we have a beautifully restored antique piece of furniture that looks like it just came off the showroom floor. See before (pink) and after photos."

"James did a great job. Arrived on time and completed work same day. Very pleased with his work ethic"

"We contracted with Castle for window replacement in January. The windows were replaced within 2 months of signing the contract. The installations went smoothly and the windows made a huge improvement to our home. Problems did arise when they were unloading the windows from the truck. We had requested contoured grilles but the windows arrived with flat grilles. We opted for a discount rather than return the windows. The second issue was that we had requested full screens for the front of the house. Castle sent someone out measure after installation, not using the original measurements. This was 2 months after the fact. Then we received a call from the factory, that the order had been placed without the measurements. We had to supply them. 3 months later, we have still not received the full screens. We had an appointment for their install that Castle cancelled due to a technician calling out. Rescheduling was set for another month out. It will be a generous 4 months from the original installation to get the screens that we ordered. Pretty disappointed. For such a minor fix, it has taken too long to correct."

"Plans were well executed and very complete, including redoing the floor plan when I asked to take advantage of the view through living room window.

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"Spectacular!!! So nice, I don't want to rent it to vacation guests; however, it is part of my business and I must.
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