Get matched with top window shutter pros in Cumberland, VA

"This family owned business was GREAT. Showed up when they said they would, polite, professional and got the job done!"

"Where to start, I love these guys they were respectful, courteous, they came and they worked very diligently. Lenny my project manager was a godsend and helped in everyway, even when we ran into a problem During the demo a water line was broken, and leaking for almost 4 days before we found it. I called Lenny and he handled it immediately and expedited. The company took care of all and any repairs, AND I DONT SEE THAT OFTEN! I absolutely love the siding, I've already had compliments and gave Home Genius future customers! If anybody needs siding, windows, or anything THIS is the company to call, I'm getting my windows from them in 6 weeks! On another not they weren't even afraid of 18 German Shepherds!"

"They are awesome! Very efficient."

I pride myself and my crew to give the best service and treqt it as if it was ours

"Made an appt. with Castle Rep, James, for 17 windows and vinyl siding. He spent 1 hour talking about how great his company and windows are before finally getting down to the issue. We were told that CASTLE makes and services their own window, with all the best technology and technicians available. The price per window for energy efficient came out to over $1,200 per double-hung window! And since they make their own products, we could not find a way to compare quality and price with other manufacturers. But his per-window price exceeds the average price of $500-700 by A LOT! When we balked, he made a call to his "manager" to see if we qualified for a "special promotional" discount. If we were to commit right there on the spot, we would get an additional 10% off! Still way to high. We said we would think about it (he got sad and snippy), and that we wanted to hear about the vinyl siding quote before we made any decisions. He told us he could not give us a siding quote until his company did an "eagle view" measurement, which would require another appointment! We had no intention of sitting through ANOTHER high-pressure appointment. High pressure, long-drawn out presentation and he would not leave us with anything in writing! No brochures, prices, nothing! He refused to put anything in writing and we could not have a break down of labor and costs. I even asked him if I could have a copyhh of the window warranty and he said "only if you purchase right now." And they did not come prepared with references or previous job locations! When we further researched the company, we found they did make very excellent products, but the #1 complaint was by far that they did not honor their lifetime warranty and that customer service was horrible. In the end, we chose not to do business.."

"Very well. The owner, Wilson Delgado, came from Silver Spring to Falls Church to pick up my furniture in his large SUV then returned the repaired furniture a week later. What made his work special to me is that when he arrived, he lifted and squeezed each piece of furniture so you could see that where the furniture was loose. Unfortunately, the chairs were loose all over. To ensure the tightness of the chairs going forward, he took each one apart to reglue every joint. For the large leather armchair, he secured and reattached the original piece of leather by taking the whole back off and putting a new border around the backing to ensure that the leather would adhere. Mr. Delgado is an artisan who made a career of working on high value furniture in the Catholic Church. My five pieces of furniture look new again, after 35 years. He is following up with an email on general care products and guidance."

"We contracted with Castle for window replacement in January. The windows were replaced within 2 months of signing the contract. The installations went smoothly and the windows made a huge improvement to our home. Problems did arise when they were unloading the windows from the truck. We had requested contoured grilles but the windows arrived with flat grilles. We opted for a discount rather than return the windows. The second issue was that we had requested full screens for the front of the house. Castle sent someone out measure after installation, not using the original measurements. This was 2 months after the fact. Then we received a call from the factory, that the order had been placed without the measurements. We had to supply them. 3 months later, we have still not received the full screens. We had an appointment for their install that Castle cancelled due to a technician calling out. Rescheduling was set for another month out. It will be a generous 4 months from the original installation to get the screens that we ordered. Pretty disappointed. For such a minor fix, it has taken too long to correct."

"Plans were well executed and very complete, including redoing the floor plan when I asked to take advantage of the view through living room window.

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"Ryan was wonderful to work with. He completed the project within budget and on time and kept the worksite (my master bathroom) cleaned up daily."

"Mr. Wheeler came out to replace all the screening in our screened in porch and a sliding door. He was very professional, gave us a good quote, did the work immediately that he had the available materials for and ordered the screen size he did not and came right back when the order came in. He seemed to know exactly what he was doing and very courteous. And my screens look like new."