Get matched with top window shutter pros in Rice, VA

"This family owned business was GREAT. Showed up when they said they would, polite, professional and got the job done!"

"I own an 90-year old historic colonial high school turned into a bed & breakfast. The windows were neglected over the past 20-30 years and in serious demand of work. Modern day window contractors were not going to understand this job. It's very difficult to find a contractor that will come through on a promise and has the skill to do as they boast. The day that Grady stepped into my 90 year-old home that needed historic window restoration, he became a part of the house. He knew exactly what had to be done. More importantly, he understood my expectations. These windows needed special attention. There was a level of detail required that not any expert would be able to handle. Grady took the time to learn their needs and stayed on the job until it was to my satisfaction. He even reworked an entire window just because I didn't like the way that it looked. Grady truly showed expertise with his ability to work on such a delicate job and even taught me a few things about historic window repair. He replaced broken antique glass with one just as aged and just as historic. If a window had to be completely rebuilt beyond his solid estimate, he did it without any complications to my budget. My windows are not only restored, but they are literally brought back from the past. Any enthusiast will appreciate the lint-seed oil, putty, and antique glass that was all restored to perfection. It was a pleasure having Grady work with us. He even stayed in the house at times to make sure he was available for the job. In fact, we're going to rename the room in which he stayed to "Grady's Den". Thank for bringing character and craftsmanship to my investment!"

"The windows were manufactured earlier than we expected and we were promptly contacted about installation. Although we were told the installation was scheduled for two days, the four man crew that arrived was able to finish in a single day! Each window was installed with the same consistency in quality and efficiency. Furthermore, the crew did an excellent job protecting our floors and furnishings in every room. When it comes to evaluating the installation crew, we couldn't be happier. Regarding price, we probably paid more than we should, but that's on us. We advise getting several other quotes first and then get Castle's quote. This will definitely help in your negotiating. The windows have definitely helped to eliminate draftiness in our home and helped to maintain a consistent temperature."

"The initial contact was prompt and professional.  Mr. Delgado came at the appointed time to pick up my chairs.  He is a very professional, polite, respectful businessman.  This was the first time I have ever had furniture reupholstered and I felt comfortable in dealing with Mr. Delgado.  He picked up my chairs on Thursday, July 24th.  I had to buy the fabric which was a difficult job for me.  I had to consult several friends and design shops before I settled on fabrics.  Mr. Delgado picked up the fabric from my home on Wednesday, August 13th.  On Thursday, September 4th I realized I hadn't asked for a target date for the delivery of the completed chairs.  I emailed Mr. Delgado and asked him for a possible delivery date.  He responded with a date of Friday, September 26th.  The date came and went without an email or call from Mr. Delgado.  I waited until Sunday evening, September 28th to email Mr. Delgado about the missed appointment.  At this point I'm getting worried about my chairs.  Mr. Delgado did email me on Monday, September 29th with an apology.  He had a family emergency and had to leave town.  He said that he would call me during the week to set up a new delivery date.  By Thursday, October 9th I still hadn't received a phone call about a new appointment.  I emailed him and asked if he'd rather not complete the chairs.  He emailed me with a new delivery date set for Wednesday, October 15th.  When he delivered the chairs all the anxiety I had about them vanished.  The chairs are beautiful having been very professionally cleaned and upholstered.  I have been given unsolicited compliments about the chairs by every visitor to my home who was familiar with the chairs from before and by some who were seeing them for the first time.  I would have given Metropolitan Restoration Center an A for Responsiveness and Punctuality if I had received a phone call or email about the missed appointment or a rescheduled appointment.  I would use him again with a better understanding about prompt communication.
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"Castle called to set up measurements for window manufacture. Their rep showed up on time and was a relatively quick procedure to measure. They called again once windows were ready to install, to set up installation date. Superb job performed by the removal/install team. They called the day before their arrival and then again the morning of arrival. Went straight to work and were productive from start to finish. I had two sets of double windows replaced with double slider windows and you cannot tell the new windows frames are different from what was originally installed. Thoroughly cleaned the work area, to my satisfaction, when they were done. The only problem was they provided only half screens instead of full screens for the double sliders, however they rectified this when informed."

"The man I talked to was very professional and timely. However, he explained that this particular job was beyond the scope of what their company does. I would certainly use them on another 'issue'.
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"Ryan was wonderful to work with. He completed the project within budget and on time and kept the worksite (my master bathroom) cleaned up daily."

"Spectacular!!! So nice, I don't want to rent it to vacation guests; however, it is part of my business and I must.
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"After our first contractor left us high and dry, our friends recommended Angie's List.  She told us about how the providers who belong to Angie's List are responsible and professional, so we asked her to give us a name of a handyman and construction service. That is when we were introduced to Walls Construction and Handyman Service.  We contacted them last Friday and their receptionist was very responsive and professional and made us feel at ease and asked if she could send over their field rep that evening due to our circumstance.  Their field rep came over Friday evening after work hours to look at what we needed done and was very professional too.  They allowed us to use our tile we had already purchased.   They showed up Monday morning Oct 8 at 9 AM as promised and completed the job beyond my expectations.  We will be booking future work with them to complete some other projects we have long been waiting for.  Thanks Angie's List. What a great service and thanks Walls Construction and Handy man service. A happy wife is a happy house :)"

"Exceptional service!  We originally called Steve to ask if he could tell us if a certain wall was load bearing, as we'd never had to make that determination before, and didn't want to risk making a mistake if we took on the project ourselves.  He said he could, and we arranged a time for him to come to our house.  He was prompt, friendly, and professional, and he took a look at the wall (plus another one that we were also considering removing), and let us know that one was safe to remove, while the other wasn't.  We thanked him, and asked how much we owed him for his expert advice.  He said that we didn't owe him anything.  Since that was the only reason he'd come to our house, we were really amazed.  Out of curiosity, we asked him how much he would charge to take down the wall and get it ready for paint.  He said he'd put together a quote and let us know.  We heard back from him the same day with a quote of $1200, and said it would probably take a couple of days to complete the project.  We asked if he had a military discount, and he said he'd see what he could do.  We heard back from him very quickly, and he said he could give us a military rate of $1100.  We decided we were better off hiring him than doing the work ourselves, and made arrangements for him to come out in a week, when he had free space in his schedule.  However, a couple of days later, he called and said that upcoming rain had delayed another project, and he asked if we'd like him to come out earlier.  We said that would be great, and set up a time.  He arrived promptly on time, did the work quickly, kept our home as clean as possible during the project, and cleaned up after himself when he left.  He worked essentially 2 1/2 full days, then came back in the evening on a 3rd day to finish sanding after the mud on the drywall was dry.  His work and professionalism were exceptional.  We also asked him to take a look at an outdoor faucet, which he took apart and then explained which piece was broken and needed replaced.  He was willing to do the work, but explained how we could do it ourselves.  Because he didn't actually repair the faucet, he again refused to charge us for his advice.  The same was true for a couple of other issues in the house--he evaluated them, and told us how to fix them, then refused payment for the advice.  He was certainly willing to do the work; he just wasn't going to act like it was something that wasn't simple for us to do on our own.  We would absolutely hire him again.  He was prompt, honest, set a fair price, and did great work.  He was also an absolute pleasure to do business with.
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