Get matched with top window shutter pros in Rice, VA

"This family owned business was GREAT. Showed up when they said they would, polite, professional and got the job done!"

"Where to start, I love these guys they were respectful, courteous, they came and they worked very diligently. Lenny my project manager was a godsend and helped in everyway, even when we ran into a problem During the demo a water line was broken, and leaking for almost 4 days before we found it. I called Lenny and he handled it immediately and expedited. The company took care of all and any repairs, AND I DONT SEE THAT OFTEN! I absolutely love the siding, I've already had compliments and gave Home Genius future customers! If anybody needs siding, windows, or anything THIS is the company to call, I'm getting my windows from them in 6 weeks! On another not they weren't even afraid of 18 German Shepherds!"

"I own an 90-year old historic colonial high school turned into a bed & breakfast. The windows were neglected over the past 20-30 years and in serious demand of work. Modern day window contractors were not going to understand this job. It's very difficult to find a contractor that will come through on a promise and has the skill to do as they boast. The day that Grady stepped into my 90 year-old home that needed historic window restoration, he became a part of the house. He knew exactly what had to be done. More importantly, he understood my expectations. These windows needed special attention. There was a level of detail required that not any expert would be able to handle. Grady took the time to learn their needs and stayed on the job until it was to my satisfaction. He even reworked an entire window just because I didn't like the way that it looked. Grady truly showed expertise with his ability to work on such a delicate job and even taught me a few things about historic window repair. He replaced broken antique glass with one just as aged and just as historic. If a window had to be completely rebuilt beyond his solid estimate, he did it without any complications to my budget. My windows are not only restored, but they are literally brought back from the past. Any enthusiast will appreciate the lint-seed oil, putty, and antique glass that was all restored to perfection. It was a pleasure having Grady work with us. He even stayed in the house at times to make sure he was available for the job. In fact, we're going to rename the room in which he stayed to "Grady's Den". Thank for bringing character and craftsmanship to my investment!"

Hard working. dependable. Trustworthy

"Made an appt. with Castle Rep, James, for 17 windows and vinyl siding. He spent 1 hour talking about how great his company and windows are before finally getting down to the issue. We were told that CASTLE makes and services their own window, with all the best technology and technicians available. The price per window for energy efficient came out to over $1,200 per double-hung window! And since they make their own products, we could not find a way to compare quality and price with other manufacturers. But his per-window price exceeds the average price of $500-700 by A LOT! When we balked, he made a call to his "manager" to see if we qualified for a "special promotional" discount. If we were to commit right there on the spot, we would get an additional 10% off! Still way to high. We said we would think about it (he got sad and snippy), and that we wanted to hear about the vinyl siding quote before we made any decisions. He told us he could not give us a siding quote until his company did an "eagle view" measurement, which would require another appointment! We had no intention of sitting through ANOTHER high-pressure appointment. High pressure, long-drawn out presentation and he would not leave us with anything in writing! No brochures, prices, nothing! He refused to put anything in writing and we could not have a break down of labor and costs. I even asked him if I could have a copyhh of the window warranty and he said "only if you purchase right now." And they did not come prepared with references or previous job locations! When we further researched the company, we found they did make very excellent products, but the #1 complaint was by far that they did not honor their lifetime warranty and that customer service was horrible. In the end, we chose not to do business.."

"Wilson and his crew are amazing! They fixed an armoire door (antique French, so no hinges) when no one else was able to do so, and restored its veneer and cleaned the glass on the doors which had 200 years of mineral deposits. Next, they reupholstered a barrel chair, doing a beautiful job; it looks better than when I first bought it. Wilson has over 40 years of restoration experience with the Catholic Church in Italy and Ecuador, and it shows. He is also very personable and diligent when informing his customers of their job status. I highly recommend d them."

"We contracted with Castle for window replacement in January. The windows were replaced within 2 months of signing the contract. The installations went smoothly and the windows made a huge improvement to our home. Problems did arise when they were unloading the windows from the truck. We had requested contoured grilles but the windows arrived with flat grilles. We opted for a discount rather than return the windows. The second issue was that we had requested full screens for the front of the house. Castle sent someone out measure after installation, not using the original measurements. This was 2 months after the fact. Then we received a call from the factory, that the order had been placed without the measurements. We had to supply them. 3 months later, we have still not received the full screens. We had an appointment for their install that Castle cancelled due to a technician calling out. Rescheduling was set for another month out. It will be a generous 4 months from the original installation to get the screens that we ordered. Pretty disappointed. For such a minor fix, it has taken too long to correct."

"Plans were well executed and very complete, including redoing the floor plan when I asked to take advantage of the view through living room window.

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"Ryan was wonderful to work with. He completed the project within budget and on time and kept the worksite (my master bathroom) cleaned up daily."

"Spectacular!!! So nice, I don't want to rent it to vacation guests; however, it is part of my business and I must.
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