Get matched with top window shutter pros in Kenbridge, VA

"This family owned business was GREAT. Showed up when they said they would, polite, professional and got the job done!"

"I own an 90-year old historic colonial high school turned into a bed & breakfast. The windows were neglected over the past 20-30 years and in serious demand of work. Modern day window contractors were not going to understand this job. It's very difficult to find a contractor that will come through on a promise and has the skill to do as they boast. The day that Grady stepped into my 90 year-old home that needed historic window restoration, he became a part of the house. He knew exactly what had to be done. More importantly, he understood my expectations. These windows needed special attention. There was a level of detail required that not any expert would be able to handle. Grady took the time to learn their needs and stayed on the job until it was to my satisfaction. He even reworked an entire window just because I didn't like the way that it looked. Grady truly showed expertise with his ability to work on such a delicate job and even taught me a few things about historic window repair. He replaced broken antique glass with one just as aged and just as historic. If a window had to be completely rebuilt beyond his solid estimate, he did it without any complications to my budget. My windows are not only restored, but they are literally brought back from the past. Any enthusiast will appreciate the lint-seed oil, putty, and antique glass that was all restored to perfection. It was a pleasure having Grady work with us. He even stayed in the house at times to make sure he was available for the job. In fact, we're going to rename the room in which he stayed to "Grady's Den". Thank for bringing character and craftsmanship to my investment!"

"Made an appt. with Castle Rep, James, for 17 windows and vinyl siding. He spent 1 hour talking about how great his company and windows are before finally getting down to the issue. We were told that CASTLE makes and services their own window, with all the best technology and technicians available. The price per window for energy efficient came out to over $1,200 per double-hung window! And since they make their own products, we could not find a way to compare quality and price with other manufacturers. But his per-window price exceeds the average price of $500-700 by A LOT! When we balked, he made a call to his "manager" to see if we qualified for a "special promotional" discount. If we were to commit right there on the spot, we would get an additional 10% off! Still way to high. We said we would think about it (he got sad and snippy), and that we wanted to hear about the vinyl siding quote before we made any decisions. He told us he could not give us a siding quote until his company did an "eagle view" measurement, which would require another appointment! We had no intention of sitting through ANOTHER high-pressure appointment. High pressure, long-drawn out presentation and he would not leave us with anything in writing! No brochures, prices, nothing! He refused to put anything in writing and we could not have a break down of labor and costs. I even asked him if I could have a copyhh of the window warranty and he said "only if you purchase right now." And they did not come prepared with references or previous job locations! When we further researched the company, we found they did make very excellent products, but the #1 complaint was by far that they did not honor their lifetime warranty and that customer service was horrible. In the end, we chose not to do business.."

"Found the piece in a curio type used furniture store in College Park, MD (Peg Leg). It was painted pink. Got it for a great price but it needed restoration. Wilson's quote was along the line of other furniture we had restored over the years. The piece came back looking like new. Apparently under the pink there was another coat of white and it took extra time to strip all the layers. You have to be patient with the process because his time estimate might be off if he hits a snag like he did with mine. In the end we have a beautifully restored antique piece of furniture that looks like it just came off the showroom floor. See before (pink) and after photos."

"James did a great job. Arrived on time and completed work same day. Very pleased with his work ethic"

"Castle called to set up measurements for window manufacture. Their rep showed up on time and was a relatively quick procedure to measure. They called again once windows were ready to install, to set up installation date. Superb job performed by the removal/install team. They called the day before their arrival and then again the morning of arrival. Went straight to work and were productive from start to finish. I had two sets of double windows replaced with double slider windows and you cannot tell the new windows frames are different from what was originally installed. Thoroughly cleaned the work area, to my satisfaction, when they were done. The only problem was they provided only half screens instead of full screens for the double sliders, however they rectified this when informed."

"Plans were well executed and very complete, including redoing the floor plan when I asked to take advantage of the view through living room window.

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"Spectacular!!! So nice, I don't want to rent it to vacation guests; however, it is part of my business and I must.
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"After our first contractor left us high and dry, our friends recommended Angie's List.  She told us about how the providers who belong to Angie's List are responsible and professional, so we asked her to give us a name of a handyman and construction service. That is when we were introduced to Walls Construction and Handyman Service.  We contacted them last Friday and their receptionist was very responsive and professional and made us feel at ease and asked if she could send over their field rep that evening due to our circumstance.  Their field rep came over Friday evening after work hours to look at what we needed done and was very professional too.  They allowed us to use our tile we had already purchased.   They showed up Monday morning Oct 8 at 9 AM as promised and completed the job beyond my expectations.  We will be booking future work with them to complete some other projects we have long been waiting for.  Thanks Angie's List. What a great service and thanks Walls Construction and Handy man service. A happy wife is a happy house :)"

"Exceptional service!  We originally called Steve to ask if he could tell us if a certain wall was load bearing, as we'd never had to make that determination before, and didn't want to risk making a mistake if we took on the project ourselves.  He said he could, and we arranged a time for him to come to our house.  He was prompt, friendly, and professional, and he took a look at the wall (plus another one that we were also considering removing), and let us know that one was safe to remove, while the other wasn't.  We thanked him, and asked how much we owed him for his expert advice.  He said that we didn't owe him anything.  Since that was the only reason he'd come to our house, we were really amazed.  Out of curiosity, we asked him how much he would charge to take down the wall and get it ready for paint.  He said he'd put together a quote and let us know.  We heard back from him the same day with a quote of $1200, and said it would probably take a couple of days to complete the project.  We asked if he had a military discount, and he said he'd see what he could do.  We heard back from him very quickly, and he said he could give us a military rate of $1100.  We decided we were better off hiring him than doing the work ourselves, and made arrangements for him to come out in a week, when he had free space in his schedule.  However, a couple of days later, he called and said that upcoming rain had delayed another project, and he asked if we'd like him to come out earlier.  We said that would be great, and set up a time.  He arrived promptly on time, did the work quickly, kept our home as clean as possible during the project, and cleaned up after himself when he left.  He worked essentially 2 1/2 full days, then came back in the evening on a 3rd day to finish sanding after the mud on the drywall was dry.  His work and professionalism were exceptional.  We also asked him to take a look at an outdoor faucet, which he took apart and then explained which piece was broken and needed replaced.  He was willing to do the work, but explained how we could do it ourselves.  Because he didn't actually repair the faucet, he again refused to charge us for his advice.  The same was true for a couple of other issues in the house--he evaluated them, and told us how to fix them, then refused payment for the advice.  He was certainly willing to do the work; he just wasn't going to act like it was something that wasn't simple for us to do on our own.  We would absolutely hire him again.  He was prompt, honest, set a fair price, and did great work.  He was also an absolute pleasure to do business with.
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