Get matched with top sunroom and patio pros in Upperville, VA

"Prefacing this review with transparency that I’m frustrated currently with their final response on one item. Will do my best to be objective. Pros: -High speed process for diagraming layout and giving a quote quickly. -Staff is friendly -Great work on installing the Murphy door I’d purchased. Their cabinet guy is a rockstar. -The electrical work was excellent (some of the positioning in the mechanical room of lights was odd) -Project Manager was professional, responsive, and friendly. Cons: -Caulking in the bathroom shower (panel insert was not complete) -Caulking missing in areas of molding and quarter round (found painting) -Final trim out was horrible with a lot of splintered pieces (door frames, baseboards) I didn’t notice until painting. Also found that they had made a mess installing door hardware in many places (think multiple holes hidden) -Mess – They left a big mess on the flooring because they didn’t do any touch ups on the drywall until after the flooring was in. They didn’t clean up at all in the mechanical and under the stairs. And I mean dry wall all over the place, plaster clumps big as a biscuit dried on the ground. I still have more work to clean up. -Flooring – Flooring choices were limited to just a few. This probably should have been communicated more clearly. The issue for me was I had wanted to see if they could find the same tile I had in other rooms of the house and use the same tile, and they said no which they had not said no to during the estimate. At this point they already had almost 30% deposit from me. (I had a bog of the original which some one tossed moving my stuff). -Credit – I provided my own shower accessories (because it matched rest of my house)after the project manager said I could get a credit for. My own fault for not finding out how much that was. After the project was done I had to go back to them to get the credit and it was very low because of “volume” they buy in. They also said I didn’t provide something I did which I have a receipt for and it disappeared. I tried to argue it but it’s not worth the roughly $150. Full transparency this was the tipping point for me. Neutral: (Items I think people should know but aren’t something to fault a company on.) -Broken Latch on murphy door, they provided replacement hardware for me to install but there had been some suggestion I’d broken it. -Be aware they only offer white for paint. I went with not having it painted thought it was supposed to be paint ready. A lot of the issues I found going through painting it on my own. -Deposit – They wanted the deposit a lot sooner than I thought they originally said it would be due. I paid 3 months before they started, I believe. -Ran a gas saw inside the house for an extended time to cut a window. It set off our CO2 sensors and my teens called 911. Fire department and gas company came out. We had to wait for the house to air out to ensure it wasn’t a gas leak. In the end I’ve never had this scale of work done, but two houses I had built (including this one) had less issues. The deck I just had built also had less issues. So that is the best comparison I have for rating the work. Everything found during painting I haven't brought back to them. I simply can't afford it to take any longer to finish my basement and cost of repainting etc. If I'd known what I know now I may have chosen another contractor for my basement."

"Professional service, cordial and flawless."

"My Kitchen and bath had exceeded my expectations with regards to quality, price , and timeliness of my kitchen project . The PM estimated 2 and half weeks to 3 weeks but it was done in 2 weeks, just before Christmas ! The staff was very friendly and attentive . They listened and understood what I wanted for my dream kitchen . Duncan, presented me with options for my kitchen to meet my budget . Although ,I chose the latter which was to have my dream kitchen and decide not to bend on that. Sam was thorough with all the final walk through and made sure I was happy before leaving my house. Attention to detail was what I appreciated most with the whole process . I felt safe in the sense where my kitchen would not be left unfinished midway . I recommend this company to anyone who is renovating !"

"Did a great job. Repaired/replaced rotted wood on front porch. Would use again if needed."

"Excellent work. Very happy with the results."

"Everything turned out well. The crew worked efficiently and effectively in all the details of the job. Everyone we interacted with was extremely polite and professional."

"Click did a great job updating our kitchen and sunroom. Both rooms were last renovated in the 1970's and definitely needed some attention. Alan listened to our requests, made recommendations, and brought the whole thing together. My family left town for duration of the work and Alan did a good job communicating and sending pictures. Work was completed on schedule and within budget even with the unexpected things you find in an older home. Highly recommended."

"The office staff and on-site workers (Chip & Crew) were amazing. I've used Pierpoint on other projects and remodels around the house and they've always been fantastic to work with. Very professional, timely, and great communication throughout the project. Highly recommended!!!"

"I contacted RC Home Renovations to repair the soffit on our front porch. Richard came out to review the work and provided me a quote via email which I agreed to and signed. I was told that the work would be completed on a Saturday (July 17th) which was 11 days away from the date of the signed contract. I received a text around 8am Saturday morning (THE MORNING OF!) stating that they couldn't locate the plywood for the soffit so they have to order it but its not coming in until the following week. I text Richard the following Wednesday asking for an update....no response. I followed up with another text the following Monday...no response. I never heard anything back so I hired someone else to complete the job which is being completed as I type this."

"They were great—came out same day, reasonable price, and they were very nice and easy to work with. Will def use again for any electrical needs."