"Great service. Zac was our point of contact in the beginning Then Margret did the drawings. The whole team was great. I loved working with them and will surly will work with them again. Our house was only around 1700 square feet under roof, and will look forward to the next house we do."

Citadel, offers a full range of Architectural, Engineering and Construction services that foster innovative structures that are both functional and aesthetically pleasing. Through our unique innovative process, we help to develop intimate and functional structures. Whether it is design, engineering, or construction , Citadel aims to give its clients the best service available. \n

"Val did an amazing job putting together an idea board and going through the purchasing process for a small cabin we renovated and use as a short term rental. She has access to a bunch of great light fixtures and products that I wouldn’t have been able to find on my own! I’m so grateful for her assistance and the cabin is a huge hit! Tons of five star reviews and not only did she help design the cabin, but she also assisted in the decorating process. I highly recommend Val!"

"We really liked the detailed price proposal and timeline. The crew went above and beyond helping us move furniture as the project progressed. The project was delivered within budget and a little earlier than promised. Our project manager, Matt was always available to answer any questions and provide project updates. We would hire MW again for any future home project."

"Did an excellent job, smooth wall finishing without paint lined nor smudges and the Price point is unmatched for the quality. The painter read very professional. He laid out sufficient cover for all my furniture, moved the furniture away from the walls, and put everything back before leaving. Absolutely would have them back again"

"The technician who came out to take measurements claimed that he was part of the design team for both this company. He also claimed he was a designer for the Devon Hill housing development in which I lived at that time, so he was familiar with houses and the kitchen cabinets. After he took the measurements, he promised he would send me a rendering of the design to my email, but I never received this design for a kitchen remodel. I tried to contact them at least once directly, but I could not speak with anyone in person. I left a voicemail that was never returned. Then I contacted Angie's List for assistance."

"Jose Sosa is great at tiling. He uses high quality materials and his understanding of plumbing & skill with tiling is outstanding. He worked on my guest bath 8 years ago and I have not had any issues since. I called him back for my master bath remodeling. Highly recommend him for any project involving tiles."

"Carlos and his team have painted two houses for me and they did the work on time and the price was very good. I needed hardwood floors refinished and they did the work in one day. They have always arrived on time, cleaned up the work areas and finished on or ahead of schedule. I will definitely hire them again."

"We looked at four contractors to add a master suite on top of an existing family room addition, plus replace the HVAC system and roof. Graves came in competitive on price with two other contractors, but their reviews were positive and the time estimate was less than other competitors. We were skeptical they could complete the work in the time frame provided, but they started and finished on time, and we are very pleased with the work quality. We're already planning to use them again for an anticipated kitchen addition."

"We are very pleased with the outcome and would happily recommend Suncrest to anyone.  John Cantrall, the owner of Suncrest Builders, struck the right tone with us right off the bat.  He responded to our phone call promptly, came out and met us almost immediately and grasped completely the scope and feel of what we wanted to do with our house.  When he sent us his estimate, it was so thorough that we were convinced he understood what the project entailed.
Now at the end of the project, we feel the home is as we always envisioned, and John and his team are wholly responsible for helping us realize our vision.
We worked with Suncrest's architect on the design, which was a satisfying experience.  The architect had excellent ideas but was also happy to oblige us on our preferences.  Part of the way through the project, we discovered that we were expecting a new baby.  The framing of the second floor was just about to begin, and we would need to alter the layout to create a better bedroom for the new arrival.  John worked quickly and cheerfully to come up with a new upstairs plan, which worked better than the original.  That kind of in-the-moment responsiveness meant a lot to us through this project that from our first meeting with John to finished house will have lasted about 18 months.
Bryan, the onsite manager, really keeps things going and has complete knowledge of what is happening on with our property at all times.  He has a great way with the workers and as a client it is always a pleasure to interact with him.  He kept focused and upbeat even when we were feeling uncertain or frustrated, which helps to get things back on track all the sooner.
We can honestly say that each and every person who worked in our house was a craftsman and pleasure to work with.  The carpenters, electricians, plumbers, tile installer (superb!), painters, flooring installers... the people John hires and subs to are top notch.  Our home's quality reflects the quality of Suncrest employees.  We have our favorite workers, people we will genuinely miss seeing when Suncrest is completely done and gone from our day-to-day life, but every person was good and easy to talk to and work with.
Actually, there was one subcontractor we did not get along with well, and John immediately replaced him so that we could work with someone better.  We both appreciated that John heard our complaint and reacted so quickly so that we could have a better experience.
With a project this size, there were some inevitable problems... structural problems that held up work and communication problems that created added frustration.  The structural problems we encountered could not have been anticipated.  In all instances Suncrest worked in a very common-sense manner to correct these problems and build the house so that it was done right.  When beams were rotted or structures were unsound they would meet with us onsite and show us the problems first-hand and explain what was needed to make it right.  In many cases we didn't have any choice but to do the extra work.  However, I felt that John always gave us a fair price for the extra work and in no way price-gouged us along the way.  In fact, I believe our overage on the project was less than 10% of the total project cost (outside of upgrades we wanted for cosmetic reasons).  In this way, John built trust through an arduous process.
 
The communication problems almost were harder to deal with and unfortunately undermined some of the confidence in the project when we felt the most vulnerable.  We were really looking to John for solutions to complex problems that we felt only he could resolve, and it felt like he was pulling back when we needed him most.  Every day and week that passed without an answer or work going on created more stress and nervousness.  Keeping us in the loop, even to say, "I am not yet sure how we will resolve this, but we are working on a solution," would have gone a long way during those times.  We look back on the kind of problems we encountered and realize how difficult they really were to handle.  However, we wish the lines of communication could have been more open.
Overall, the problems we encountered were resolved in a way that was satisfactory to us.  I suppose that is all that matters.  We end this project feeling great respect for John and all the workers affiliated with Suncrest and will think of them often as we enjoy our practically new home.  We were prepared for the worst... we have all heard nightmare stories about contractors... and even though we had a few problems (how could we not?), feel only happiness and a sense that it was more than worth it in the end.
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