Quality Remodeling
Founded 2009 •
Awards and Badges
Award 2021
Business Highlights
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Eco Friendly
Wears MaskService Categories
Licensing
- Trade License Number
- 2705177611
- Trade License Locale
- Virginia
- Trade License Authority
- Virginia: Contractors
- Trade License Expiration
- 12/31/2022
Hours
Phone Number
Address
253 Wylderose Dr
Midlothian, VA 23113
Health & Safety Measures
Master Bath Remodel
Description
Projects
Verified Reviews
Ratings Distribution
Rating Details
Read reviews by category
02/23/2022
donette L.
okay till i start to look at the mud they put on around the shower. it was never sanded smooth and the shower door opens when using the shower. i have been trying to get the resolved this for over 6 months. salesman just keeps saying they dont do prep work or paint. told them from day one they did not have to paint. guess since i told them i was painting and i have the matching paint so only needed to do around shower. i am still trying to his boss involved but no answer. looks like i will have to hire someone else. his crew is the worst i have ever seen. shower door slides open when in the shower so water hits the floor have to block the doors so they dont open i have tried to get the fixed but still they refuse always an excuse as to why there is an issue.
Description of Work
convert tub into shower
Category home remodeling
Cost $7,600
Services Performed? Yes
Work Completed On 06/01/2021
Images
+2 More
Service Provider Response
We are unsure why you have left this inaccurate review. We have been in touch with you for over a year and have made a half dozen or so trips to your home to speak with you. The shower door on all visits to your home was found in 100% working order. The drywall photos you posted was outside the shower. You had stated to us that you attempted to paint the bathroom after install and you were unsuccessful in the drywall finishing. This is outside the area in which we did work, and no drywall or painting was included in the scope. We offered to help you with the drywall, but needed a change order signed to do so. You refused the change order and stated that you just wanted money back. Unfortunately this job was completed last year and signed off on all work as complete. We aim to help all customers and provide the best service. We feel we have gone well above and beyond with this project in order to not only answer your questions and address your concerns, we have made many site visits to explain in person and show that the door is in full 100% working order, and we have offered solutions to help you with the drywall outside the scope via a change order. All offers were refused and we are at a loss as to what your really want us to do other than your request for a full refund when there is nothing wrong with any of the work that you contracted us to do and that you paid for, which was not a reasonable request. Our offer still stands to help you with the drywall in the other parts of the bathroom. Please contact our office is this is something you want to have help with. As for the shower door, every time we have come it has been in 100% working order. If you are experiencing any issues, please contact the office for a service call. We always stand behind our work, but unfortunately we are unable to warranty any work we did not do (in this case the drywall in areas outside the shower/work area).03/07/2021
Jessica C.
Matt and his team were absolutely amazing, we would hire them again in a heartbeat! Absolute attention to detail, professionalism, and flexibility throughout the entire project. Can’t say enough how happy we are with the outcome!!
Description of Work
Bathroom Remodel
Category ceramic tile,flooring contractor,remodeling,home remodeling
Cost $10,000
Services Performed? Yes
Hire Again? Yes
Work Completed On 02/01/2021
Images
+4 More
12/31/2020
Sourabh S.
Amazing experience and great finishing. They are very Professional. I would definitely recommend them.
Description of Work
Backsplash in Kitchen
Category countertops
Services Performed? Yes
Hire Again? Yes
Work Completed On 12/29/2020
12/28/2020
Warren C.
Matt has been very responsive throughout the process. He was able to complete the job on time and on budget during the holiday weekend. He provides good workmanship at a very reasonable price. Will hire him again for my next project.
Description of Work
Flooring Installation
Category flooring contractor,remodeling
Cost $1,500
Services Performed? Yes
Hire Again? Yes
Work Completed On 12/27/2020
12/18/2020
Corrine H.
I had an amazing experience with Matt and Malik throughout the entire process. I was given tons of information and choices to make my bathroom be the exact way I wanted it. I would highly recommend them to anyone needing a bathroom and other remodeling in the home!!!!!
Description of Work
bathroom remodel
Category remodeling,home remodeling
Cost $18,000
Services Performed? Yes
Hire Again? Yes
Work Completed On 12/18/2020
Service Provider Response
Thank you for your kind words. We love how your bathroom turned out it looks amazing. We are glad we could help you with your project and keep us in mind for future projects. Thank you for your business!Services Offered
We offer kitchen and bathroom remodeling, windows, doors, roofing, siding, and decks. Pretty much anything inside or outside you home we do. No job is too big or to small.
Services Not Offered
Even though we are a Class A Contractor and can build a house from the ground up, we do not build homes. We specialize in remodeling services.
Frequently Asked Questions & Answers about Quality Remodeling
How is Quality Remodeling overall rated?
Quality Remodeling is currently rated 4.6 overall out of 5.
What days are Quality Remodeling open?
Quality Remodeling is open:
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 4:00 PM
What payment options does Quality Remodeling provide
Quality Remodeling accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Check, Financing Available
Does Quality Remodeling offer free estimates?
Yes, Quality Remodeling offers free project estimates.
Does Quality Remodeling offer eco-friendly accreditations?
Yes, Quality Remodeling offers eco-friendly accreditations.
Does Quality Remodeling offer a senior discount?
No, Quality Remodeling does not offer a senior discount.
Are warranties offered by Quality Remodeling?
Yes, Quality Remodeling offers warranties.
What services does Quality Remodeling offer?
Quality Remodeling offers the following services: We offer kitchen and bathroom remodeling, windows, doors, roofing, siding, and decks. Pretty much anything inside or outside you home we do. No job is too big or to small.
Are there any services Quality Remodeling does not offer?
Even though we are a Class A Contractor and can build a house from the ground up, we do not build homes. We specialize in remodeling services.