"We are unsure why you have left this inaccurate review. We have been in touch with you for over a year and have made a half dozen or so trips to your home to speak with you. The shower door on all visits to your home was found in 100% working order. The drywall photos you posted was outside the shower. You had stated to us that you attempted to paint the bathroom after install and you were unsuccessful in the drywall finishing. This is outside the area in which we did work, and no drywall or painting was included in the scope. We offered to help you with the drywall, but needed a change order signed to do so. You refused the change order and stated that you just wanted money back. Unfortunately this job was completed last year and signed off on all work as complete. We aim to help all customers and provide the best service. We feel we have gone well above and beyond with this project in order to not only answer your questions and address your concerns, we have made many site visits to explain in person and show that the door is in full 100% working order, and we have offered solutions to help you with the drywall outside the scope via a change order. All offers were refused and we are at a loss as to what your really want us to do other than your request for a full refund when there is nothing wrong with any of the work that you contracted us to do and that you paid for, which was not a reasonable request. Our offer still stands to help you with the drywall in the other parts of the bathroom. Please contact our office is this is something you want to have help with. As for the shower door, every time we have come it has been in 100% working order. If you are experiencing any issues, please contact the office for a service call. We always stand behind our work, but unfortunately we are unable to warranty any work we did not do (in this case the drywall in areas outside the shower/work area)."

"Thank you for your kind words. We love how your bathroom turned out it looks amazing. We are glad we could help you with your project and keep us in mind for future projects. Thank you for your business!"