Get matched with top window shutter repair pros in Troy, VA

"We had Troy-Bilt do a complete gut and remodel of our master bathroom. This was extensive work that included tearing out the old shower and corner tub, reframing/moving the wall the old shower was in to create a linen closet, replace two vanities, create a large corner master shower, move plumbing for one vanity and shower, replace the toilet, install new medicine cabinets, and replace all lights and fixtures. Also, we removed the bath door and Troy-Bilt hung a sliding barn door. We purchased all the material, except for miscellaneous items, and Troy-Bilt worked with us to create the design and layout of the new bathroom. It all turned out excellent. We are very pleased. Price below includes only labor and miscellaneous material - the bulk of material was provided/purchased by us directly. Also, the price includes work and some extra material for the shower (tile work, some additional granite pieces to match vanity tops, and glass shower walls)."

"I needed stucco repair work on an old chimney (and other spots). Grady was meticulous and thoughtful on what approaches and materials would work. Throughout the project they allocated sufficient time for each treatment to cure and inspected the work before proceeding to the next step. Grady started the project with no money down and only required ongoing payments for materials until the project was well underway. The final payment was due only after they did a final inspection. Total project cost was also below other bids."

Hard working. dependable. Trustworthy

I pride myself and my crew to give the best service and treqt it as if it was ours

"He was great, very flexible. He painted 4 main rooma before I moved in in about 4 days and it was very helpful. He came back later and also did the kitchen and some sheet rock repair and it just generally a very nice guy. He is very careful not to damage any possessions and will assist in moving things. Also cleans up after his work extremely well"

"Made an appt. with Castle Rep, James, for 17 windows and vinyl siding. He spent 1 hour talking about how great his company and windows are before finally getting down to the issue. We were told that CASTLE makes and services their own window, with all the best technology and technicians available. The price per window for energy efficient came out to over $1,200 per double-hung window! And since they make their own products, we could not find a way to compare quality and price with other manufacturers. But his per-window price exceeds the average price of $500-700 by A LOT! When we balked, he made a call to his "manager" to see if we qualified for a "special promotional" discount. If we were to commit right there on the spot, we would get an additional 10% off! Still way to high. We said we would think about it (he got sad and snippy), and that we wanted to hear about the vinyl siding quote before we made any decisions. He told us he could not give us a siding quote until his company did an "eagle view" measurement, which would require another appointment! We had no intention of sitting through ANOTHER high-pressure appointment. High pressure, long-drawn out presentation and he would not leave us with anything in writing! No brochures, prices, nothing! He refused to put anything in writing and we could not have a break down of labor and costs. I even asked him if I could have a copyhh of the window warranty and he said "only if you purchase right now." And they did not come prepared with references or previous job locations! When we further researched the company, we found they did make very excellent products, but the #1 complaint was by far that they did not honor their lifetime warranty and that customer service was horrible. In the end, we chose not to do business.."

"Classic Granite & Marble were great to work with for the installation of our new Silestone quartz kitchen countertops! See the "before" old laminate compared to the new quartz photos. They were on time, called prior to their arrival, and worked diligently to get the job done and answer all my questions! Templater, Joey, took his time to get just the right measurements and was thorough. Installers, Ivan, Nester, and team, worked diligently with removing old countertops and sink as well as installing all the new. We had an issue with a difficult area behind the slide-in stove, and Heather, project manager, quickly scheduled the service team, Otoneil and Victor, who came just two days later and expertly fixed the problem. Heather was great from the beginning to end in answering questions and guiding me through the entire process. I would highly recommend CGM!"

"Castle called to set up measurements for window manufacture. Their rep showed up on time and was a relatively quick procedure to measure. They called again once windows were ready to install, to set up installation date. Superb job performed by the removal/install team. They called the day before their arrival and then again the morning of arrival. Went straight to work and were productive from start to finish. I had two sets of double windows replaced with double slider windows and you cannot tell the new windows frames are different from what was originally installed. Thoroughly cleaned the work area, to my satisfaction, when they were done. The only problem was they provided only half screens instead of full screens for the double sliders, however they rectified this when informed."

"Troy did a nice job, especially with the carpentry part of the job.  Troy found new railroad ties to replace parts that were beyond repair, but the lumber was hard to find because of its dimensions.  Troy finally found them in Madison, bought them after calling me to discuss price and quantity and then hauled them back.  The old rotted pieces were difficult to remove but Troy kept at it and did a really nice job installing the replacement pieces.  The repair work to the other rot was decent but would have been better if framed out temporarily while the concrete dried.  I told him though that I wasn't looking for perfect on that part -- just good enough to stop further rot and fill in the holes.  I had purchased a 4-hour deal through Angies List and Troy was trying to get done within the allotted time.
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"I made a mistake and didn't realize the company didn't actually come to the home, but did the consultation over the phone with photos."