Get matched with top window shutter repair pros in Madison, VA

"Troy and his team are outstanding. Their quality is second to none. I observed not only how they constructed the foundational elements as well as the finish work and I can assure you, they do not take any shortcuts. Moreover they went out of their way to ensure the small things were included. One thing I appreciated immensely was during the design of the porch, they helped solution ideas that would be both structurally sound, but would also help the aesthetics of the project. I could not be more pleased with their work. You definitely get the quality and professional craftsmanship you pay for with Troy and Mark."

"Where to start, I love these guys they were respectful, courteous, they came and they worked very diligently. Lenny my project manager was a godsend and helped in everyway, even when we ran into a problem During the demo a water line was broken, and leaking for almost 4 days before we found it. I called Lenny and he handled it immediately and expedited. The company took care of all and any repairs, AND I DONT SEE THAT OFTEN! I absolutely love the siding, I've already had compliments and gave Home Genius future customers! If anybody needs siding, windows, or anything THIS is the company to call, I'm getting my windows from them in 6 weeks! On another not they weren't even afraid of 18 German Shepherds!"

"Mr. Scott and his crew did great work. He refinished our deck and power washed and painted the trimming on our house. He was on time and helpful every step of the way. He also does home improvements and we will be calling him again"

"This was a very involved plaster repair and remediation job, in a very old house. Grady is the only person (or company) who was willing to take on the job and drive all the way from Pennsylvania to our home in Northern Virginia. There are very few people who do this kind of work anymore (we really searched) and he is an expert in his field. We needed to work around his schedule, because he is in demand in the tri-state area, so it took awhile to schedule the work to begin... but it was worth it."

I pride myself and my crew to give the best service and treqt it as if it was ours

"Wilson Delgado's repair and restoration of our wooden kitchen table and chairs was outstanding. It had scratches and stains and it is now perfect! It looks better than when we originally bought it. He added a beautiful finish to the table so that it shines. And he is simply the nicest, most customer oriented, honest person. His quote was so reasonable and he did the whole job within 2 weeks! I highly recommend him and his company!"

"Made an appt. with Castle Rep, James, for 17 windows and vinyl siding. He spent 1 hour talking about how great his company and windows are before finally getting down to the issue. We were told that CASTLE makes and services their own window, with all the best technology and technicians available. The price per window for energy efficient came out to over $1,200 per double-hung window! And since they make their own products, we could not find a way to compare quality and price with other manufacturers. But his per-window price exceeds the average price of $500-700 by A LOT! When we balked, he made a call to his "manager" to see if we qualified for a "special promotional" discount. If we were to commit right there on the spot, we would get an additional 10% off! Still way to high. We said we would think about it (he got sad and snippy), and that we wanted to hear about the vinyl siding quote before we made any decisions. He told us he could not give us a siding quote until his company did an "eagle view" measurement, which would require another appointment! We had no intention of sitting through ANOTHER high-pressure appointment. High pressure, long-drawn out presentation and he would not leave us with anything in writing! No brochures, prices, nothing! He refused to put anything in writing and we could not have a break down of labor and costs. I even asked him if I could have a copyhh of the window warranty and he said "only if you purchase right now." And they did not come prepared with references or previous job locations! When we further researched the company, we found they did make very excellent products, but the #1 complaint was by far that they did not honor their lifetime warranty and that customer service was horrible. In the end, we chose not to do business.."

"Castle called to set up measurements for window manufacture. Their rep showed up on time and was a relatively quick procedure to measure. They called again once windows were ready to install, to set up installation date. Superb job performed by the removal/install team. They called the day before their arrival and then again the morning of arrival. Went straight to work and were productive from start to finish. I had two sets of double windows replaced with double slider windows and you cannot tell the new windows frames are different from what was originally installed. Thoroughly cleaned the work area, to my satisfaction, when they were done. The only problem was they provided only half screens instead of full screens for the double sliders, however they rectified this when informed."

"It went very well.  This job took much longer than anticipated, a few unexpected problems were encountered along the way that slowed it down.  The ordering of materials took longer than anticipated and at times we were waiting for those items to arrive.  This was not the contractor's fault though.  The biggest slow-down was the shower glass installation, which KDK was not responsible for.  What was expected to take 2 weeks took 2 months for the shower installation, and Dave was constantly checking with us to see if the shower had been completed during the wait for the glass to arrive.

The biggest problem, as another person has mentioned, is that this is a very small work crew, a two man team and if one man is down for some reason things slow down significantly.  The workmanship was superb, and no attention to detail is spared, very nice craftsmanship.
Cost was kept to the contracted amount.  We added in an item at the last minute and received a very fair cost for this additional work.
Highly recommend!"

"I made a mistake and didn't realize the company didn't actually come to the home, but did the consultation over the phone with photos."