Get matched with top window shutter repair pros in Madison, VA

"Troy and his team are outstanding. Their quality is second to none. I observed not only how they constructed the foundational elements as well as the finish work and I can assure you, they do not take any shortcuts. Moreover they went out of their way to ensure the small things were included. One thing I appreciated immensely was during the design of the porch, they helped solution ideas that would be both structurally sound, but would also help the aesthetics of the project. I could not be more pleased with their work. You definitely get the quality and professional craftsmanship you pay for with Troy and Mark."

"Got windows and metal done great job"

"Mr. Scott and his crew did great work. He refinished our deck and power washed and painted the trimming on our house. He was on time and helpful every step of the way. He also does home improvements and we will be calling him again"

"This was a very involved plaster repair and remediation job, in a very old house. Grady is the only person (or company) who was willing to take on the job and drive all the way from Pennsylvania to our home in Northern Virginia. There are very few people who do this kind of work anymore (we really searched) and he is an expert in his field. We needed to work around his schedule, because he is in demand in the tri-state area, so it took awhile to schedule the work to begin... but it was worth it."

I pride myself and my crew to give the best service and treqt it as if it was ours

"Wilson Delgado's repair and restoration of our wooden kitchen table and chairs was outstanding. It had scratches and stains and it is now perfect! It looks better than when we originally bought it. He added a beautiful finish to the table so that it shines. And he is simply the nicest, most customer oriented, honest person. His quote was so reasonable and he did the whole job within 2 weeks! I highly recommend him and his company!"

"Made an appt. with Castle Rep, James, for 17 windows and vinyl siding. He spent 1 hour talking about how great his company and windows are before finally getting down to the issue. We were told that CASTLE makes and services their own window, with all the best technology and technicians available. The price per window for energy efficient came out to over $1,200 per double-hung window! And since they make their own products, we could not find a way to compare quality and price with other manufacturers. But his per-window price exceeds the average price of $500-700 by A LOT! When we balked, he made a call to his "manager" to see if we qualified for a "special promotional" discount. If we were to commit right there on the spot, we would get an additional 10% off! Still way to high. We said we would think about it (he got sad and snippy), and that we wanted to hear about the vinyl siding quote before we made any decisions. He told us he could not give us a siding quote until his company did an "eagle view" measurement, which would require another appointment! We had no intention of sitting through ANOTHER high-pressure appointment. High pressure, long-drawn out presentation and he would not leave us with anything in writing! No brochures, prices, nothing! He refused to put anything in writing and we could not have a break down of labor and costs. I even asked him if I could have a copyhh of the window warranty and he said "only if you purchase right now." And they did not come prepared with references or previous job locations! When we further researched the company, we found they did make very excellent products, but the #1 complaint was by far that they did not honor their lifetime warranty and that customer service was horrible. In the end, we chose not to do business.."

"We contracted with Castle for window replacement in January. The windows were replaced within 2 months of signing the contract. The installations went smoothly and the windows made a huge improvement to our home. Problems did arise when they were unloading the windows from the truck. We had requested contoured grilles but the windows arrived with flat grilles. We opted for a discount rather than return the windows. The second issue was that we had requested full screens for the front of the house. Castle sent someone out measure after installation, not using the original measurements. This was 2 months after the fact. Then we received a call from the factory, that the order had been placed without the measurements. We had to supply them. 3 months later, we have still not received the full screens. We had an appointment for their install that Castle cancelled due to a technician calling out. Rescheduling was set for another month out. It will be a generous 4 months from the original installation to get the screens that we ordered. Pretty disappointed. For such a minor fix, it has taken too long to correct."

"It went very well.  This job took much longer than anticipated, a few unexpected problems were encountered along the way that slowed it down.  The ordering of materials took longer than anticipated and at times we were waiting for those items to arrive.  This was not the contractor's fault though.  The biggest slow-down was the shower glass installation, which KDK was not responsible for.  What was expected to take 2 weeks took 2 months for the shower installation, and Dave was constantly checking with us to see if the shower had been completed during the wait for the glass to arrive.

The biggest problem, as another person has mentioned, is that this is a very small work crew, a two man team and if one man is down for some reason things slow down significantly.  The workmanship was superb, and no attention to detail is spared, very nice craftsmanship.
Cost was kept to the contracted amount.  We added in an item at the last minute and received a very fair cost for this additional work.
Highly recommend!"

"The designers were very nice.  However, they only recommended/carried a litmit number of suppliers - few of which were in Indy.  The suppliers they carreid were also very expensive.  Even though I sent pictures, I found that I needed a designer that could come to the house and help find local suppliers for paints and material."