Get matched with top concrete leveling pros in Sumerduck, VA

"THE CREW WAS ALWAYS ON TIME. IF I HAD ANY QUESTIONS THEY WERE ANSWERED TO MY UNDERSTANDING. HAD ONE THING THAT WENT WRONG AND ALEX WAS THERE THE SAME NIGHT TO FIX THE PROBLEM. VERY DEPENDABLE . I WAS HOME ONE DAY WHEN THEY WERE WORKING AND THEY WERE PLAYING CHRISTIAN MUSIC WHICH I WAS SURPRISED AND VERY GLAD TO HEAR. I KNOW NOTHING ABOUT FOUNDATION WORK AND FEEL THE PRICE I WAS CHARGED WAS A FAIR PRICE."

"m in process of selling my house and I got dinged for what I originally thought were minor foundation cracks. I decided to have multiple companies come in and take a look at the issue. Company A came out and decided I needed a tier system costing 15K. I almost had a coronary. There were no signs that I had a major foundation issue so I found this a bit suspect. Next, I had Greg from NV Waterproofing come out do a visual inspection and take some measurements using his laser and level. In the end he told me I had normal settlement and to do nothing. Not even fill it b/c that way you can monitor it over time. I offered to pay them him for his time and he respectfully declined. I wish I had some work for him but I guess leaving a glowing review is the next best thing. I cant speak highly enough of Greg and NV. It makes me feel warm and fuzzy knowing their are good, honest business still out there."

"Very pleased with our concrete leveling solution—we now have a safe sidewalk for our entryway again. It matched Bobby’s estimate, and their team was able to fit this small job into their workload without much wait. Before Bryan R. performed the task, he professionally explained what was going to be accomplished, how the process works, and provided several suggested recommendations. Would refer them again."

"Bobby and the Fortress Techs were very professional, considerate, and thorough. The difference we feel from the crawl space insulation from before to after is amazing. Within just a day or two that musty smell in the house that was coming from the crawl space was gone! Bobby kept us informed throughout the entire process and finished the project on time. I would highly recommend Fortress Foundations Solutions to everyone; we were extremely satisfied with the outcome and the high quality customer service we received."

"I highly recommend NV Waterproofing & Foundation Repair! The work crew, Alfredo, David, and Javier were excellent! Alfredo Hernandez, the Foreman, kept me updated every step of the process, thoroughly answered every question I had, and addressed all concerns with expert problem solving and skill. These three men were in my home for a couple weeks doing extensive foundation and waterproofing work. They were always professional, courteous, and kept the work space clean. I was able to leave home for appointments with full confidence and trust in this crew. The sales manger, Brendan Feehan, was incredibly knowledgeable as well, and was able to solve every problem with my complex foundation and waterproofing issues. He was accessible to answer any questions I had throughout the process, and available to stop by as needed. Brendan is professional, helpful, and an expert in this profession. He's not just selling products. He understands the complexities of old and new construction"

"Richard was extremely patient in scheduling the work as there were only a few occasions when we could be without our driveway. He and his crew arrived punctually and he gave me an excellent overview of the process involved and (without pressure) described the advantages of different coatings. We settled on a commercial grade and it really turned out beautifully. I am extremely pleased and will use this company again when it is time to reseal.
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"After too much rain, we finally had a break and they were able to do the yard leaf removal. No co plaint on price; was good for the amount of work that was a season and a half of leaves. Thanks for the service, will use again."

"I received an estimate for the work the would have included, the remodeling of the main floor powder room, the building of a closet and the painting of the lower level.  The company estimate of  hours was 24.  I thought that was rather low and questioned, Jesus, the Manager, and he said, it was correct.  The estimate is for $60 an hour for each worker.  Although,both workers were pleasant. The building of the closet and the painting came to nearly 20 hours of work.
The closet, was not as professional as I would have liked. However, it is the storage of the unfinished section of the lower level.  As is was located in the storage room the completion did not have to be perfect.  The completed closet did not have a pole to hang the close or door knobs or handles on the closet, thought that was odd.  The $1975 was for the labor only for the painting and the installation of a closet.  I think overall they could have done a better job cleaning up.  The final bill was an over charge of hours and I called them to let them know and deducted the amount of money from the bill.   I work out of my home and therefore, was able to oversee when the workers arrived and left.
I will say that Marlena, the contact coordinator was very pleasant to work with.

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"They showed up when they said they would, finished when they said they would, my patio looks awesome and I could actually afford it!!!"

"When we were looking at contractors for our project, we met five contractors and received five estimates.  There were a couple places where Suncrest really stood out.  First, they were the only contractor to provide a detailed estimate that allowed us to see how much each item would cost.  This made it easy for us to determine what things we could do ourselves and what was worth getting their help with.  Second, they were the only contractor to get ALL details of the project right in the estimate.  A lot of other contractors gave us estimates for items never discussed and failed to provide estimates for crucial items.  Third, when we did a walk through with John (Suncrest Builders President), we mentioned we wanted the renovated space to have hardwood floors.  Every other contractor said, "Yes, we can give you hardwood floors".  John was the only one to say, "Why do you want hardwood floors?  You have a concrete slab and hardwood floors wouldn't be the best choice."  We appreciated that he didn't just tell us what we wanted to hear, but instead provided solid advice. 







Through out the project,  Suncrest hired three separate sub-contractors: demolition, concrete, and flooring.  All the subcontractors they used were very clean, efficient, hardworking and professional.  For the demo and concrete, there seemed to be a significant delay in getting the subcontractors to our house.  The demo crew showed up 4 days later than planned.  The concrete crew showed up 3-4 weeks after planned.  The first two tasks of our project were demo and concrete, so at the beginning there were a few weeks where our house was sitting with no work being done.







Suncrest performed the framing, plumbing, electrical, drywall, and trim installation with their own staff. Everyone was extremely skilled, detailed orientated, and respectful.  There weren't as many delays to the project when Suncrest's employees were scheduled to work on our house.  Any delays were due to the nature of the project and not because they didn't show up.



 



Through out the project, we had very little difficulty getting ahold of John or Bryan (our Project Manager).  If we didn't get ahold of them the first time, 95% of the time they returned our calls/emails within 24 hours.  This was more than enough communication to make sure we could have our questions answered and feel comfortable with how the project was progressing.







During our project, there were a couple areas where Suncrest really shined.  First, we redid the floors in our kitchen.  The original floors were tile.  The tile needed to be removed and all the grout and tile adhesive had to be removed.  Due to the unexpected difficulty of removing larger pieces of grout, the tile removal took longer than expected, which meant the new floor installation was also delayed.  After Suncrest realized how difficult the tile was to remove, they had everyone at our house making sure EVERYTHING was ready so the flooring installation wasn't delayed any further.  Bryan (Project Manager) was on his hands and knees scraping off the grout vigorously.  Second, we had Suncrest install a light fixture on our home's exterior.  After the first attempt, we were not satisfied with the way the light was installed.  We called Bryan to have him take a look.  He also agreed that it was not acceptable.  The same day, he was out there fixing the light himself until we were satisfied.  By the time he was done, it couldn't have looked more perfect.  In both of these situations, Suncrest showed they will do what it takes to get the job done and will listen to feedback to make sure the end result is perfect for their client.







Overall, our experience with Suncrest was excellent.  We had little difficulty in getting ahold of them when we had questions.  They addressed any concerns we had.  The end product was exactly what we asked for and looks amazing.  There were some delays, but if you look at reviews for other contractors on Angie's List, you'll see that it's incredibly common.  After this experience, I look forward to working with Suncrest again on our future home renovations.


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