Get matched with top patio cover pros in Smithfield, VA

"They did not install the metal cover which would have required additional support. And they did not contact me to provide possible fixes as they had suggested."

"It all started out well after purchase of the initial Angie's list deal.  We promptly agreed on a date and a gentlemen came to measure and start the paperwork. Install date was set for 11/5/15. On 11/4, I was called about setting an install date.  My response was I already had one for the next day. Long story short, the company did not bother to tell me they had cancelled my appointment, they just acted like I never had one.  It was as though one side of the business did not know what the other side was doing. Since I made arrangements to be home on the 5th, I was not happy.  We finally settled on the 12th and the installation went smoothly enough.  However after completion, I noticed the installers had broken a piece of moulding in front of the patio door.  I know they realized they cracked it because they used clear caulk as a fix. I called the company and they said they would replace.  As of 11/30, the moulding still has not been replaced even though I was told the installer was picking up molding on 11/17.
I will say the person who came to measure and the lady who did the follow-up calling were professional. However, I can't say the same for the install side. The contact person was nice enough but he did not contact me to say the install was cancelled and to me it's taking way too long to replace the molding the installers broke.  I view it as a lack of integrity to cover up breaking the piece and not bothering to say anything to me.  The patio door is beautiful and I had planned to purchase a front door from them but have changed my mind.
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"Jeff showed up on time and did his work professionally. He recommended replacing 4 vent covers due to splitting or rotting and gave me an estimate for that. He was gentlemanly and well-informed, didn't try to upsell things that weren't needed. I was aware of the deteriorating vent flanges because I had recently had my chimney cover replaced and the pro who did that notified me of their condition. I felt like Mighty Hands did what they were contracted to do in a way that made me confident of their work."

"    When we decided to have our windows replaced, we got estimates from several reputable companies. Neither my husband nor I know much about windows, and after the rep from one company left, we still didn't. He didn't explain much of anything, just basically tossed a price at us and left. We were discouraged. 
    Then Angelo Collins, co-owner of Window Depot, arrived, and by the time he left, we felt like window experts. He brought in a sample window, explained everything about it, explained about lead abatement (for houses built before the late 70's), told us about their manufacturer, explained all about the warranty, and then gave us a price that blew everyone else out of the competition. We were sold.
    The windows were ready in a few weeks, and the installation was scheduled for July 7th. Cory (the lead installer) and his very competent partner (I wish I knew his name) showed up exactly on time, got right to work, and I was astonished at how fast it all went. These guys have it down to a science. They were extremely pleasant, conscientious about not leaving any mess, and did their very best to protect the shrubs beneath the windows. 
    The job would have been completed in one day if only the thunderstorms had held off for another hour. But, with only 3 more windows to wrap, the sky opened up and they were rained out. The next morning, they came back early, while we were at work, and finished up. We came home to a beautiful house, with all new windows, and not even one tiny shred of trash left behind. They even took the old awnings and disposed of them for us.  
    From beginning to end, our experience with Window Depot was uncomplicated and professional, and it was a real pleasure dealing with them. The windows are perfectly installed, high quality, and everyone seemed dedicated to maintaining a very high standard of customer satisfaction. 
    I highly recommend calling them if you have the need for any of the services they provide. As a matter of fact, now we need a new front door to go with our new windows. I'm not even going to call anyone else for a price. I'm just going to call Window Depot. I know I won't be sorry. You won't either. They're awesome!"

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Everything went very well!

Dave and Melisa are great to work with.  All of the communications were clear and concise.

Dave came out for the estimate, was clear about what the costs were and where there could be growth work as they get into the project.

We purchased the tile and grout before scheduling the work.

Keith, was the tech that did the tile work and he was very professional and kept us informed of the progress.  Once he pulled-up the old floor, it was clear that the underlayment all had to be replaced with self-leveling compound.  The addition cost was extremely reasonable.

We plan on contacting Get It Done Contracting for our next renovation project.

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"Aaron is a most awesome handyman. His attention to detail and patience was evident during the process of removing my my rotted door and window wood frame and replacing them with PVC materials. He is professional and takes pride in the work that he does. I look forward to future projects."

"Had a special function at my house. The team was on time and completed the job working sun up to sun down. I added more jobs as he completed the initial job. My backyard is beautiful with ponds and water fountains and beautiful flower beds. My deck and patio was pressure washed, cleaned and painted a beautiful color. Highly recommend this team that provides a special touch."

"The repair went well. I purchased the vent covers and he installed them. The representative responded quickly. He seemed disappointed it was a small job and charged me his normal rate of $75 for a house call, which I thought was too much for the simple job. He arrived at the end of the day and did the repair after sunset. Still, I was happy to have the job done right away since birds were trying to build a nest in the vents."

The Gillen Company is an all purpose general contractor company in the Kempsville Area of Virginia Beach. We offer financing, and accept all major credit cards.

As a locally owned and operated business we feel invested in our clients and constantly strive for customer satisfaction. We won't leave until the job is done right! Call or click to schedule an estimate today!