
Serving Rhoadesville, VA and surrounding areas
Approved
Super Service Award Winner
In business since 1997
Free estimates
Emergency services offered
"Project: Annual cleaning and inspection of two direct vent gas log fireplaces. The people that came were very friendly and did an excellent job of inspecting the duct and vents of the gas fireplaces. One was a direct vent with easy access from the deck, the other the tech had to climb onto the roof. The tech noted a flashing that needed some caulking which he was able to do at an additional fee as this was not part of the original inspection/cleaning task. He did provide a discount as he was already on the roof. Although they cleaned and inspected the vents, they did not perform the items listed in the Heat and Glo annual cleaning and inspection checklist for the fireplace units themselves. I have to get a company in who actually does maintenance and sustainment work on direct vent gas fireplaces. After repeated tries, the tech was not able to actually start the one fireplace he attempted to start and it was obvious he did not know the procedure. I paid and they departed. I would not ask them to come back for a gas fireplace job, however, they were professional and nice, so I would consider them for a project better suited to their knowledge and experience. Rather than scan my credit card, the tech took an actual photo of it with his cell phone. I called the company and they said they would be sure the photo was deleted. I have not gotten a return call confirmation."





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