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"Please find a different contractor! We hired Brett’s company to replace flooring in our basement that was water damaged. The original quote included installing flooring and drywall repair. We had to stop the install and start over two times due to issues. The first issue was the way the flooring was being laid. Standard wood/laminate flooring should be laid out in a scattered/various pattern using planks cut in multiple lengths, however the install guy was cutting the wood in only 2 sizes and laying it down in a repetitive pattern. It looked horrible. We asked Brett to come out to the job and see for himself because we were concerned with the quality of the work, but he never came out. When the install guy started over, we realized he had not put down underlayment which was clearly included in the contract. They were placing luxury vinyl plank directly on the concrete slab with only a moisture barrier. Again, we had to have them stop the job and start over to do it properly. Brett still did not come out to the job site. We did not end up getting the drywall repair completed and asked him to remove that cost from our invoice, but he said we would still need to pay the full price because if he reworked the contract it would go up to account for starting the job over. Even though both times the job had to start over were as a result of his guys negligence. I’ve attached a picture that shows the first problem with the install. We’ve had flooring replaced and installed several times in previous homes and have never experienced someone attempting to install it in the way his guy was. There was no quality control on Bretts part. The install was done incorrectly multiple times and it could have been avoided if Brett had taken the time to make sure the job was being done properly. To make matters worse, we were penalized for his crews mistake and it left us feeling stressed out and ripped off. Please save yourselves the stress and find someone else to do your floors."

"All went well."

"Everything went great. This is definitely a big addition for me."

"We just had the original kitchen in our 1968 house gutted and renewed by Vienna Prime Custom Kitchen & Bath (Prime Custom). BLUF: We highly recommend you consider them in your due diligence efforts to find a reliable & quality K&B contractor. Good internet reviews were a significant factor in selecting potential bidders for the refurbishment of our kitchen and two full bathrooms; that’s why we are submitting this robust positive feedback. In fact we are putting our money where our mouth is by awarding the refurbishment of our two main bathrooms to Prime Custom. These two combined projects are more costly than the kitchen was. Our procurement strategy was to hold back the bathrooms until they proved themselves with the kitchen. They came through in spades. Our kitchen journey from planning, contracting, detailed design, execution and final delivery was by no means a cakewalk but Prime Custom was an outstanding partner and delivered a quality product. We trust them! Believe me, we were a bigger “PitA” than any customer under the sun but Prime Custom Prime was collectively patient, understanding, informative and most importantly tolerant of their sometimes-antsy interior design challenged clueless customer. Their team, including an involved owner, consisted of Filiz the designer (PC Vienna), Nick the PM (PC Arlington), and several company employed skilled tradesmen in all disciplines, including the après project cleaning crew that were “the Best”. Even with a professional and organized contractor team doing quality work, the vagaries of ripping out and replacing a kitchen is a taxing psychological rollercoaster. Despite a detailed Statement of Work (SoW), there were lots of moving parts with so many big and small decisions throughout the project. Prime Custom did a masterful job “herding cats”. The project was 95% complete in three weeks and we were able to reclaim our new beautifulyl retooled kitchen by the middle of the fourth week. We did our homework. We developed three pages of bulletized line items, one for each room in our SoW. After interviewing a dozen K&B contractors including onsite visits and receiving half a dozen bids on our very comprehensive SoW, we culled the list down to three potential providers. Prime Custom matched the low bid for the kitchen with one contractor and the two bathrooms of another. We decided to go with Prime Custom with the hope of their doing all three rooms after they proved their worth on the kitchen. Our strategy has worked so far. We will update our review after Prime Custom completes the two bathrooms. It pays to be anal in working on home improvement project contracting, no matter how painful."

"We had a wonderful experience with Charles Graves Painting. They power washed the outside of our house, painted all of the exterior trim, and and the main first level of our house. Everything was done quickly and professionally. They were also very accommodating of change orders along the way."

"2 of 997 Urgent: Project Management Issues & Pending Renovation Work We are experiencing significant project management issues that have caused unnecessary delays and frustration.Their quality of work is good but project management sucks big time,. We started our bathroom rennovations on Nov 29th 2024 the project wsda supposed to be completed in 5 weeks now it is almost 2 months and the master bathroom still needs to begin constreuction. We have had 3 project managers so far. However, despite multiple follow-ups over the past week via our text messaging group and several calls, we have yet to receive any updates on a variety of outstanding work in the loft and guest bathroom that need to be done. This lack of communication and progress is unacceptable. While we understand that Elkay is taking a break, the responsibility for keeping us informed and ensuring the project stays on track should not be neglected. We are not getting proper updates about stataus of several pending issues and we feel like we are being passed around without any clear resolution or accountability. The most pressing concern is the arrival of the bathtub, as all further work on the master bathroom is stalled until it arrives."

"NHR is amazing to work with. They are trustworthy, timely and communicate throughout the whole project. We have used them for many projects around our home and haven’t had a single issue with their work. Truly a great company and team!"

"We recently have our basement finished. I was looking for a trusted and reliable contractor for quite a while. I feel very fortunate that finally I found one. The first time I met Syed from Stellar Remodels company, his honest response left me a deep impression. He is approachable and knowledgeable and experienced in project management. He has worked for many years in the construction field. Syed laid out the entire process very simply for us to understand. It was a very straightforward process. The price he offered was reasonable and great. The construction team led by Ainea was incredible responsive and prompt throughout the entire process. They were great getting back to us with answers to all our questions, and flexible with scheduling. The workers were always on time, nice, kind, and respectful of our home. When we had concerns or issues, they quickly resolved them with extreme professionalism and competence. They did an excellent job from many angles. The transformation has exceeded our expectations. Their work is meticulous and thorough. Their ability to get inspections and necessary permits so smoothly made the entire experience stress-free for us. After a couple of months when the job was done, and I couldn’t be happier with the final finished product which took me by surprise. The finishing product was extremely neat and professional with great attention to detail. The transformation exceeded our expectations. It has proved that we have made the right choice and decision to hire this company to get our basement finished. Thank you all for what you have done to make our basement beautiful. I am so glad I went with your company! I highly recommend this company to anyone looking for quality workmanship and excellent service!"

"Oscar and his team did impeccable work renovating our Airbnb from top to bottom. They renovated the kitchen, bathroom, living room, interior and exterior, deck and patio area. All our guest complement our home and level of detail. I would definitely recommend Oscar The Master for their dedication and quality of work!"