Get matched with top stair service pros in Mechanicsville, VA

"If I could give zero stars I would! We had the most HORRIBLE experience with Christan/Nighthawk!!! We had a 3 phase home addition that was to be done in 6 months. It took 11 months and he only made it thru phase 2. He took our money then proceeded to only show up once a week for most of the project!! He left our roof off - exposing our home to extensive damage that he ignored - for 3 MONTHS!!!! He claimed we were a priority project to him and yet never showed up. And to add insult to injury the work he did was AWFUL! Framing was left exposed to the elements so long it grew mold (that we had to treat on our own dime) and the inside framing was so wrong that we had to rip it down and fix on our own. Beware of a sheep in wolfs clothing. Christian talks a good game and you'll believe he is a good guy/business man but he did us sooooo wrong!!! All I can say is do not make the same mistake we did - go with someone else!!!!"

"Brandyn did a excellent job on the install service highly recommend."

"First Due (Brandon) was very professional. He went out of his way to come on Saturday morning to install our flat screen."

"Jason and Matt at Smithbuilt are exceptional contractors. They are professional, courteous and prompt. They brough a friendly engaging spirit to my project. Jason was incredible with the design and offered tons of knowledge and experience. He was open to suggestions and clearly wanted me to get my needs met with the design. They brough exceptional subcontractors to the project and were open to working with subcontractors that I already wanted to use to save myself money. They were always responsive to requests and prompt with answers. I couldn't be more pleased with who my project turned out. I HIGHLY recommend them."

"Time management was poor at best. Crews running too many jobs at the same time. My bathroom remodel took over 8 months to finish after a 90 day projection. ATTENTION TO DETAIL WAS VERY VERY BAD!!! Flooring was not laid smoothly (tile). Multiple holes cut in new sheet rock to hang light fixtures.. Apparently Troy can't use a tape measure properly. He was the supervisor that got fired. 1 of the workers was smoking weed in my house (we don't smoke anything inside). Neil the owner cannot be trusted to tell you the truth. Very dishonest people, company. BUYER BEWARE!!!!"

"My wife and I had a good feeling and Ken and his crew right from the start. I was very worried about how big of a project my issue would become. He set me at ease right away and knew exactly how to address the issue. He also pointed out the specific cause of the water penetration and many other locations where I was in danger of having similar issues. Many of the smaller issues he basically rolled into the project for free. I felt even better about everything once he was into the project, so I went ahead and gave him the green light to address a long list of nice to haves" around the property. That led to him finding some additional major issues, but got them sorted at very reasonable rates. I was a full time property manager for 5 years by profession and now have had rentals of my own for 10 years. Ken is exactly the kind of crew I want working on my properties. I can trust that he's going to get it done without pulling a fast one on me or overselling me on things I don't need. He has his own rentals and I really felt we were on the same wavelength as far as the level of budget to quality ratio that I was looking for. A few minor mistakes were made by his crew but they took responsibility and in the end he made everything right. His crew were great guys too. My wife and I felt very comfortable having them working on the house. 5/5 recommend."

"The cost was affordable. Siding was done in a timely and professional manner. The crew was very courteous, they started on time each day. There clean up after the job was commendable. Would hire them in the future if needed"

"I'm a hard grader. Five stars would be perfect. My whole story is on my blog at https://slowoldrunner.com/life-stories/stoneridge-outdoor-living/ Good: They always arrived on time. I never had to worry about whether they would show up. Completed job before anticipated Stayed in communication with status. Good quality work Bad: Higher pressure sales process than competitors Bumped into my mailbox, and I had to replace Left ruts in my lawn where materials were dropped that I need to repair."

"The president of the company, Jarrett Douma, met me at the tile company to help me pick out tile. After I paid for everything they came back to touch up a few minor things. Jarrett is so very nice and accommodating. My new bathroom is gorgeous. Now I have a step in shower!"

"BathPlanet did a SUPERB job remodeling my shower into a larger new shower! Thank you to Lauren, Mike, Kendyl, AJ inside the office and Doug and Corky, the installers."