
Serving Manquin, VA and surrounding areas
In business since 1995
Free estimates
Emergency services offered
"I had Donna come out and scope the pipes and she let me know that i had a "belly" in my old terra cotta pipes. My house is 95 years old, and the pipes were original to the house. It was time to replace the sewage pipe, or face a back up of sewage into my home! No thanks!
Joanne and Donna worked with my schedule to find a time to do the work that met my needs. Donna, the owner, and Joanne the office scheduler have a ton of experience and advice. Donna's company really wants to do a good job for you, and they were really stand up contractors. Donna's whole team was a real pleasure to work with.
The first day, we thought that we were going to be able to do a pipe bursting technique, but as it turned out, i was not a good candidate for this type of work due to the damage to the pipes. Instead, they ended up having to dig a trench from my house to the alley- which was quite the production!
It was a huge mess, but Underground Services First's workmen were total pro's. They worked hard and diligently, and did their best to avoid any areas of landscaping that they could- in fact, they painstakingly avoided my garden, which i really appreciated. Additionally, they had to remove the fence in the back, and remove 3 sections of concrete to get to the pipe (2 outside the home, and also inside). At the end of the project they got the work inspected (and i was given a copy of both inspections) they backfilled and compacted the yard, reseed my yard and put hay on it, replaced my fence, re-poured the concrete sections, and install a clean out near the alley and a backwater preventer. My only complaints are that they left some of the materials in the yard from the dig- a fence post, and some lengths of concrete- which i am not strong enough to move, and some of my brick contained gardens were broken and dislodged- but it was very close to the active work cite where the fence met the cite, so i was pretty sure that they would be broken in the process already. All in all this project took about a week, and i was only without use of my toilet for half a day (what a relief!).
While this experience was incredibly stressful- for both my pocket book and myself, Underground Services First did a great job minimizing the stress, and kept on working until the job was done. They kept me informed of their progress, explained the processes, and were respectful and polite in my home. I would absolutely recommend them to any person facing a sewage replacement. I'm looking forward to seeing grass in the back yard again!
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